Manish Hareshkumar Jhurani ( Green Belt)Certified Assessor under NSDC Skills STAR Scheme

Profile Summary

Brings in 15 years of rich experience in training across various industries, a complete team player with high focus on results and solutions. Demonstrated high level of expertise as a trainer; focusing on improving productivity of the staff, delivering customer satisfaction as well as employee satisfaction.

Spear headed and supported initiatives in the training function for driving in efficiencies and effectiveness of the activities and programs.

Proficient at managing teams with strong leadership skills for efficient management of resources.

Over the years has trained more than 10000+ professionals on various skill building and management training programs across the industries.

Trained in Telecom, BFSI, Electronics, Power, Healthcare, Hospitality, Oil & Gas, Steel, Manufacturing, ITES, BPO, KPO, RPO, Real Estate, Dairy Products, Retail Industries

Manish is an Engineer from Maharashtra University and has done his Post Graduate Diploma in Business Management from Symbiosis Center for Distance Learning. Manish has specialized in direct and consultative selling, apart from focusing on building leadership skills through people focus among young leaders and senior managers.

Passion

Manish loves to work with people in helping them discover their Strengths. He has always believed in addressing People issues & enhances their skills. He also believes that training is a medium to understand your Strengths & achieve great results.

Certification

• Certified Master Instructor Trainer on Soft Skills, Presentations, Delivery of Training• Instructor Skill Set certified (ISS), CPBA ( DISC Analysis ), Transactional Analysis ( T A )• Certified trainer in Cross-cultural Competence; Customer Relations Management;

Language and Accent, Accent neutralization, Customer Service and Relationship, Telephone etiquettes and tele sales, listening and interaction skills, Slang and idioms

• Delivering Customer Service: The CITIGROUP Way• Certified Master Trainer (Presentation Skills, Customer Service, Financial Planning,

Coaching Skills)• Management Development Program Certified Trainer

• Green Belt Certification – TUV Sud South Asia

Training Specialization :-

1. Business Communication Skills – Email & Letter Writing2. Presentation Skills – Basic & Advanced3. Personal Effectiveness – Interpersonal, Communication, Change Management, Time Management4. Time Management 5. Selling Skills - Basic & SPIN Selling Skills6. Grooming & Business Etiquette7. Email Etiquette8. Effective Team Management9. Change Management10. Interpersonal Skills11. Situational Leadership12. Out of the Box & Lateral Thinking13. DISC Analysis14. Transactional Analysis15. Negotiation Skills – Basic & Advanced16. Effective Communication Skills17. Relationship Management Skills18. Outbound Training 19. Managerial Skills - One Minute Manager20. Emotional Intelligence21. Team Building Skills 22. Coaching Skills23. Customer Service Excellence24. MBTI

25. Johari Window26. Firo B27. Stress Management – Basic & Advanced - Work Life Balance 28. 7 Highly Effective Habits – Stephen Covey29. Conflict Management30. Ownership & Accountability

Corporate Training Exposure:-

SBI Life Insurance Bank of BarodaHDFC Standard Life Insurance TATA TeleservicesMAX Newyork Life GMDCCITIBANK Abeinsa Power StructuresWIPRO National Institute of Design ( NID )Reliance Life Nirma UniversityHDFC Bank Mahatma Gandhi Labour InstituteAXIS Bank Dr. Reddy’sSai Info system (India) Ltd Indusind BankTatvic Essar SteelHCG (Health Care Global Hospital) Bajaj Finserv LtdHITACHI HI-REL Ltd Essar OilL & T Construction YES BankGujarat Council of Secondary Education (GCSE) JuriscapeVivante Foods Azure TechnologiesSony India Reliance EnergyGujarat State Electricity Corporation Ltd (GSECL ) M P Shah Deemed UniversityUnited India Insurance Saurashtra Grameen BankAdidas ReebokCyberoam ICICI BankAll Cargo Logistics GIFT CITYApollo Hospitals Indofil Chemical Industries Ltd.Exide Industries Shapoorji Pallonji Construction Ltd.

References:-

1. Asif Abdul Ebrahim : Regional Training Coordinator - Dr. Reddy's - 09967 352 3312. Falgun Pathak : Training Manager Gujarat - HDFC Bank - 09327 373 7363. Prasaad Deshmukh : Ex Reporting Manager - SBI Life Insurance Co. Ltd. - 09619 012 2334. Manish Ajmera : - General Manager – HR – Reliance Jio – 09327 799 2945. Nitin Kumar :- Deputy General Manager – Corporate L & D – Essar – 08238 006 1486. Divya Bajpai :- Sr. Manager Hr – Hitachi Hi-Rel Pvt. Limited – 08511 118 0251