managing – -- what do we manage? work – tasks budgets office space supplies but most important -...

Managing Good, Bad, or Better Employees Raam Vichare CPPM, CF DimensionR

Upload: blake-mcdowell

Post on 03-Jan-2016

218 views

Category:

Documents

1 download

Report

Download

Embed Size (px):

TRANSCRIPT

Page 1: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Managing Good, Bad, or Better Employees

Raam Vichare CPPM, CF

DimensionR

Managing – -- What do we manage?

• Work – Tasks• Budgets• Office Space• Supplies• But most important - Manage “PEOPLE”

What is managing people?

“We never manage people”

-- we manage

Knowledge Experience Time Behavior

What is managing people?“We never manage people”

Organize the right skills at the right time with

the right person

Page 5: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What makes a Good, Bad, or Better

Employee?

1. Knowledge2. Experience3. Meeting Schedules4. Cost Control

5. Commitment6. Co-operation7. Attitude

Seven Major Dimensions

Page 6: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What makes a “Good” employee?

• Average = Good• Content with duties, pay, expect a yearly raise• Long term employees• May not be creative/risk takers

Page 7: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What makes a “Bad” employee?

• Unhappy• Less qualified for the job• Does not take responsibility or risks• “I just work here” attitude

Page 8: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What makes a “Better” employee?

• Above average = performs better• Creative and energetic• Need to be challenged and be praised• Interested in career development• Difficult to keep unless they are satisfied

about work

Page 9: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What about “Special Situation” employees?

• Long Term personal situations• May be facing Short Term difficulties?

Page 10: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

What is our Goal?

• Control Operations• Efficiency• Keep good employees happy• Retain talent• Dismiss the unfit properly

Page 11: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

So, how to manage all these employees?

• There is no simple formula• Depends on many factors– Type of work– Type of organization– Type of employees– HR rules and regulations

Work

Employees

Organization

Page 12: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Managing “Good”

• Assign them to comfortable tasks• Time/budget task – check in on them • Cross train, but at a slower speed• Do not change responsibility over night• Give them responsibilities with less risks

Page 13: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Managing “Better”

• New/Challenging tasks• Encourage creativity• Let them lead and represent the task• Variety of tasks• Cross train

Page 14: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Managing “Bad”

• Routine tasks• Minimize changes to their work• Team them with a senior person for difficult

tasks• Cross train them for 1 or 2 responsibilities• Check on them often

Page 15: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Managing “Special Situations”

• Long term personal situations– Keep them on a specific task where they are

comfortable• Short term personal situations– Be understanding– Be helpful– Expectation of returning to normal

Page 16: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Keeping the Good employees

• Have 1-2 meetings every month to discuss work

• Treat them as they are in charge of their assignment

• Make sure they are given an average pay increase

Page 17: Managing – -- What do we manage? Work – Tasks Budgets Office Space Supplies But most important - Manage “PEOPLE”

Retaining the Better employees

• Treat them as colleagues• Help them develop their career path• Let them chair major tasks• Obtain their input for tasks• Understand they will move on with

opportunity