managing the office
TRANSCRIPT
Siti Hasniza Binti RosmanUniversiti Teknologi MARA
Establishing the management office Location and layout Office design Files
Leases Correspondence Work order bids Financial files Permanent files
Equipment
Computers and PM Hardware & software
Staffing the management office PM executive Property supervisor (field manager) On-site manager and building personnel Purchasing agent Office manager (controller) Cashier –bookkeeper Clerical personnel (admin staff) Branch officers
Determining management expenses Direct cost Indirect cost
Calculating the management fees Per-unit cost method Adjustment to per unit fee Percentage rate Management pricing worksheet
Evans, M, (2007), Opportunities in Property Management Careers, McGrawHill.
Kyle, R, (2000), Property Management, 6th Edition, Dearborn.