managing talent ntpc way
TRANSCRIPT
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Managing Talent- Managing Talent- The NTPC WayThe NTPC Way
K. K. SinhaK. K. SinhaDirector(HR)Director(HR)
National Thermal Power Corporation National Thermal Power Corporation Ltd.Ltd.
June 17, 2004
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““A Nation is as Strong as its A Nation is as Strong as its People”People”
Swami Vivekananda
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““Take away my money, take away Take away my money, take away my factories, warehouses and my factories, warehouses and land. But leave me my people and land. But leave me my people and within five years I will have it all within five years I will have it all back.”back.”
Alfred Alfred SloanSloan
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““Get the Get the Right peopleRight people on the on the bus bus firstfirst and and thenthen figure out figure out where to drive it”. where to drive it”.
Jim Jim CollinsCollins
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Double Digit GrowthDouble Digit Growth
DDG companies consistently excel at DDG companies consistently excel at four overlapping disciplines:four overlapping disciplines:
• Talent and LeadershipTalent and Leadership• PerformancePerformance• Organization and CultureOrganization and Culture• MetricsMetrics
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The Agenda of The Agenda of CompetitivenessCompetitiveness
SuperiorSuperior TalentsTalents are the primary are the primary source of Competitive source of Competitive advantage…..advantage…..
…… ……..Talent ManagementTalent Management holds the Key to business Successholds the Key to business Success
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TalentManagement
Recognize
Attract
AlignDevelop
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Talent RetentionTalent Retention
• Removing DissatisfiersRemoving Dissatisfiers– Competitive CompensationCompetitive Compensation
• Holistic Welfare PolicyHolistic Welfare Policy– Employees and family membersEmployees and family members
• Increasing Motivation through Increasing Motivation through VOIVOI22CC22EE
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VOIVOI22CC22EE• VisionVision -provide employees with a compelling -provide employees with a compelling
VisionVision
• OpportunityOpportunity -Give employees opportunity to -Give employees opportunity to grow in the organization & learn new skillsgrow in the organization & learn new skills
• IncentiveIncentive -Reward good performance-Reward good performance
• ImpactImpact -Give employees the opportunity to -Give employees the opportunity to do meaningful and challenging workdo meaningful and challenging work
Source- Dave Ulrich
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VOIVOI22CC22EE• CommunicationCommunication -Build culture that allows free -Build culture that allows free
flow of communication both vertically and flow of communication both vertically and laterally.laterally.
• CommunityCommunity -Inculcate sense of belonging -Inculcate sense of belonging among employees( spread organizational pride)among employees( spread organizational pride)
• Entrepreneurship-Entrepreneurship- Provide sufficient Provide sufficient organizational space for employees to learn and organizational space for employees to learn and grow.grow.
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NTPC –a leader in NTPC –a leader in Indian power Indian power
sector sector Ranked 6th largest among top ten thermal generators in the World by A.T.Kearney
Ranked 6th largest among top ten thermal generators in the World by A.T.Kearney
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NTPC:NTPC: Salient Facts(2003-04) Salient Facts(2003-04)
• Established: Established: Nov. 1975 Nov. 1975• Annual turn over: Annual turn over: Rs 26,107 Cr Rs 26,107 Cr• Net profit: Net profit: Rs. 5260 CrRs. 5260 Cr• Man Power: Man Power: 23,50023,500• Installed capacity: Installed capacity: 22,500 MW22,500 MW• Electricity generated:Electricity generated: 140 TWH140 TWH• Planned capacity Planned capacity (By 2017): (By 2017): 56,000 MW 56,000 MW
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NTPC- A Total Power NTPC- A Total Power CompanyCompany
Generation
Thermal
Hydro
In House Engg
Power Trading
Consultancy
Distribution, Coal mining
(Being set up)
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To be one of the World’s
Largest and Best Power utilities
Powering India’s Growth
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Customer Focus
Organisational Pride
Mutual Respect & Trust
Initiative &
Speed
Total Quality
CORE VALUESCORE VALUES(COMIT)(COMIT)
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TO ENABLE OUR PEOPLE
TO BE A FAMILY OF COMMITTED
WORLD CLASS PROFESSIONALS,
MAKING NTPC A LEARNING
ORGANISATION
HR VISIONHR VISION
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NTPC NTPC IN 2017IN 2017
• 56000 MW plus Company56000 MW plus Company• Diversified Business PortfolioDiversified Business Portfolio• Indian MNCIndian MNC• Group turnover of over Rs Group turnover of over Rs
1,40,000 Crores with about 1,40,000 Crores with about 30,000 employees30,000 employees
• Preferred EmployerPreferred Employer• Leading Corporate CitizenLeading Corporate Citizen
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Competence Building
Commitment Building
Culture Building
Systems Building
HR
HR StrategyHR StrategyThe four Building blocksThe four Building blocks
HR StrategyHR StrategyThe four Building blocksThe four Building blocks
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COMPETENCE BUILDINGCOMPETENCE BUILDING
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Talent Induction through Executive Trainee Scheme
Areas
– Engineering (Mechanical, Electrical, Civil, Computer Science)
–Finance
–HR
–Chemists
Selection Process
Advertisement- All National Dailies And Employment News
-NTPC Web Site- Internal Circular For Dept. Candidates
– Written Test– At Major Centres In the Country – Group Discussions– Interview
Psychometric Tests
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Multi pronged Multi pronged approach for Talent approach for Talent
InductionInduction• Direct/Campus Recruitment for Direct/Campus Recruitment for specialists ( Doctors, specialists ( Doctors, Chartered/Cost Accountants, Legal Chartered/Cost Accountants, Legal executives etc.)executives etc.)
• Lateral induction at higher level to Lateral induction at higher level to meet specific requirementsmeet specific requirements
• Special Recruitment Drives for Special Recruitment Drives for SC/ST, Physically ChallengedSC/ST, Physically Challenged
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Leadership DevelopmentLeadership Development--Planned Interventions-Planned Interventions-
Dy. ManagerDy. Manager
Sr. ManagerSr. Manager
DGM/AGMDGM/AGM
Manager Manager
UptoSr. Eng
UptoSr. Eng
Functional
Competenci
es
Strategic
Leadership
Enhancing
managerial
competency
Capsule
course
Foundatiuon
course
AMP with
Global
exposure
Advanced
managemen
t prog
GM/EDGM/ED
Com
pete
ncy
Career Progression
Com
pete
ncy
Career Progression
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Career Development Career Development (Promotions)(Promotions)• Objectives:Objectives:
– Provide internal growth to talentProvide internal growth to talent– Promotion is based on Merit cum Seniority upto E-7 levelPromotion is based on Merit cum Seniority upto E-7 level– Career growth from E-7 to E-9 level on Merit basisCareer growth from E-7 to E-9 level on Merit basis– Assessment through Interview from E-6 & above. Assessment through Interview from E-6 & above.
Career Growth -Cluster–E6 –E7
PAR, Grade Service, CPC
–Vacancy based
–E1 –E5 – PAR & Grade
Service –Vacancy not a
constraint
–E7A –E9 – PAR, Interview &CPC
–Vacancy based
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Long term Educational Long term Educational OpportunitiesOpportunities
M.Tech. (IIT Delhi)M.Tech. (IIT Delhi)
B.S. Power Engg. (BITS Pilani)B.S. Power Engg. (BITS Pilani)
MBA (MDI Gurgaon)MBA (MDI Gurgaon)
Diploma courseDiploma course
Departmental ExaminationDepartmental Examination Graduate EquivalentGraduate Equivalent Diploma EquivalentDiploma Equivalent Adult EducationAdult Education
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Comprehensive Training System (Minimum 07 days per year)
Global Exposure
360 Degree Feedback
Development Centres
Other Initiatives for Other Initiatives for building Competencebuilding Competence
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• NTPC Open Competition for Executive NTPC Open Competition for Executive Talent(NOCET)Talent(NOCET)
• Professional CirclesProfessional Circles
• Job RotationJob Rotation
• Management GamesManagement Games
Other Initiatives for building CompetenceOther Initiatives for building Competence
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COMMITMENT BUILDING COMMITMENT BUILDING
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Attractive BenefitsAttractive Benefits
• Competitive Compensation Competitive Compensation structurestructure
• Fully paid Medical expenses for self Fully paid Medical expenses for self and familyand family
• Post Retirement Medical schemePost Retirement Medical scheme• Strong Social Security Net(GPAIS, Strong Social Security Net(GPAIS,
GIS, Death Relief)GIS, Death Relief)• Employee Welfare MeasuresEmployee Welfare Measures• Good Quality of Life in TownshipsGood Quality of Life in Townships
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i.i. Appreciation letterAppreciation letterii.ii. STAR of the MonthSTAR of the Monthiii.iii. Employee of the YearEmployee of the Yeariv.iv. Vidhyut AwardsVidhyut Awardsv.v. Power EXCEL Power EXCEL AwardsAwardsvi.vi. PEARL AwardsPEARL Awardsvii.vii. ACE AwardsACE Awardsviii.viii. Mentors SammanMentors Sammanix.ix. Manveeyata PuraskarManveeyata Puraskarx.x. Welcome PartiesWelcome Partiesxi.xi. Farewell PartiesFarewell Parties
NTPC Reward NTPC Reward SystemSystem
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-NTPC Song-NTPC Song
-NTPC Flag-NTPC Flag
- Raising Day CelebrationsRaising Day Celebrations
- Celebrating Company - Celebrating Company AchievementsAchievements
Strong Corporate Strong Corporate Identity Identity
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CULTURE BUILDINGCULTURE BUILDING
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Alignment to Core Values Alignment to Core Values
Value actualizat
ion workshop
Timeless treasures
Value handbook
Value of the
month
Value based PMS
Value task force
Value champion
s
Value audit
Recognise value based
behaviors
Compulsory Value
module in training .
En
ab
lers
En
ab
lers
Stre
ng
then
ing
Beh
avio
rs
Stre
ng
then
ing
Beh
avio
rs
Recog
nitio
nR
ecog
nitio
n
Leaders articulate Company valuesLeaders articulate Company values
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•To bring in Transparency & Openness
• Emphasis on Measurement of Targets
•Development of Competencies
•Alignment with Core Values
•Potential Assessment
•Identification of training needs
•To bring in Transparency & Openness
• Emphasis on Measurement of Targets
•Development of Competencies
•Alignment with Core Values
•Potential Assessment
•Identification of training needs
PERFORMANCE MANAGEMENT SYSTEMPERFORMANCE MANAGEMENT SYSTEM
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System for Employees’ Participation in System for Employees’ Participation in ManagementManagement
- Bipartite For a/Committees- Bipartite For a/Committees
Partners in Progress workshopsPartners in Progress workshops
Encouraging Space for CreativityEncouraging Space for Creativity
NTPC Suggestion SchemeNTPC Suggestion Scheme
Tolerant Tolerant
Culture Of ParticipationCulture Of Participation
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Effective Two way Communication Effective Two way Communication System (Communication Matrix)System (Communication Matrix)
Open Address by Senior Open Address by Senior ExecutivesExecutives
Adventures in Attitude and Team Adventures in Attitude and Team building Programmesbuilding Programmes
Other Initiatives for Other Initiatives for Culture BuildingCulture Building
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SYSTEMS BUILDINGSYSTEMS BUILDING
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• Global BenchmarkingGlobal Benchmarking
• HR AuditHR Audit
• ISO-9000-2000 systemsISO-9000-2000 systems
• 5S, Business Excellence, Six Sigma5S, Business Excellence, Six Sigma
• Quality CircleQuality Circle
Systems BuildingSystems Building
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- Simplification of policies/Single Simplification of policies/Single windowwindow
- Peoplesoft ImplementationPeoplesoft Implementation
-(For better delivery of HR services) -(For better delivery of HR services)
- IT enabled KM systemIT enabled KM system
- HR ScorecardHR Scorecard
Systems BuildingSystems Building
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Impact Assessor
SystemMonitor
InternalConsultant
System Designer
Role of HR In Managing Talent
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Highlights of ‘Best Highlights of ‘Best Employers Employers
In India’ SurveyIn India’ Survey• Overall employee Engagement score at Overall employee Engagement score at
NTPC was found very high at 92% which NTPC was found very high at 92% which captures employee perception around Say, captures employee perception around Say, Stay and Strive behaviours.Stay and Strive behaviours.
• Employees highly motivated w.r.t. their Employees highly motivated w.r.t. their work.work.
• Other areas where high score foundOther areas where high score found– Value to Society(94%)Value to Society(94%)– Safety(93%)Safety(93%)– Benefits(90%) Benefits(90%)
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Employee Employee Commitment Commitment
Years of service with Years of service with NTPCNTPC
5 4
10
2326
32
0
5
10
15
20
25
30
35
<2yrs 2-5 yrs 6-10 yrs 11-15 yrs 16-20 yrs 20+ yrs
Years of service
%ag
e o
f em
plo
yees
81% employees with
more than 10 yrs service81% employees with
more than 10 yrs service
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Thank YouThank You