managed services presentation
TRANSCRIPT
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IT Managed Services: A growing trendEDDIE GARCIA, PRESIDENT
+Agenda
About Our Company
Why IT Managed Services
Our Services Offering
What You Can Expect
Moving Forward
+About Our Company
▪ About Our Company
▪ Our Qualifications▪ Years in the business▪ How many employees, positions & areas of expertise▪ Certifications▪ Business focus (ex. medical practices, education, # of end users, geo.
location)
▪ Our Services Offerings▪ Bronze Service Plan ▪ Silver Service Plan ▪ Gold Service Plan
▪ Our Commitment
+Why IT Managed Services
▪ Consistency: ▪ Asset Configuration▪ Software Upgrades▪ Patch Distribution▪ Hardware Replacement
▪ Cost Control:▪ Comprehensive IT Inventory▪ Licensing Compliance▪ Scheduled Technology Investments
▪ Eliminate Down Time:▪ Proactive Network Monitoring▪ Automated Monitors and Alerts▪ Non-intrusive Problem Solving
+Why IT Managed Services
▪ Focus on Core Business:▪ Streamline Business Processes▪ Establish New Revenue Streams▪ Concentrate on Business Expansion
▪ Increase Productivity:▪ Improved Business Performance▪ Greater Customer Satisfaction▪ Profit Growth
▪ Visibility:▪ Executive Summaries ▪ Weekly, Monthly and Quarterly Reports▪ Informed Business & Technology Decisions
+ Our Services Offering
Bronze Managed Services Plan I Silver Managed Services Plan I Gold Managed Services Plan
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Our Service OfferingBronze Managed Services Plan What Is Included?
▪ 24/7 SYSTEMS MONITORING AND MANAGEMENT
▪ IT NETWORK AND ASSET MANAGEMENT
▪ SERVER MANAGEMENT
▪ WORKSTATION MANAGEMENT
▪ QUARTERLY ON SITE VISIT
▪ ANTIVIRUS PROTECTION
+Our Service OfferingSilver Managed Services Plan What Is Included?
▪ 24/7 REMOTE NETWORK MONITORING & MANAGEMENT
▪ Alerts and notifications
▪ Asset Management
▪ Patch management
▪ Software updates
▪ SOFTWARE DEPLOYMENT▪ NETWORK THREAT MANAGEMENT▪ ANTIVIRUS PROTECTION▪ SERVER OPTIMIZATION AND MANAGEMENT▪ WORKSTATION OPTIMIZATION AND MANAGEMENT▪ PRINTER MANAGEMENT▪ MONTHLY ON SITE VISIT▪ MANAGED SYSTEM SECURITY▪ MANAGED ON-PREMISE BACKUP & STORAGE
+Our Service OfferingGold Managed Services Plan Your IT Managed Plan to Address all your Company’s IT Needs.
MANAGED MAINTENANCE AND SUPPORT
▪ Remote Network Management 24/7
▪ Network Monitoring ▪ IT Asset Management ▪ Unlimited Remote Help Desk and
Technical Support ▪ Mobile Device Management▪ Hardware and Software Inventory▪ Server Optimization and
Management▪ Desktop Optimization and
Management▪ Print Management▪ Software Deployment▪ Reporting▪ Weekly customer site visit▪ Quarterly Technology Consult▪ Vendor Management
PLAN HIGHLIGHTS:
▪ Remote monitoring and management of workstations, servers, routers, printers and other network devices.
▪ Auditing and management of workstations, servers, printers, routers and mobile devices from acquisition through disposal.
▪ Monitoring and controlling critical infrastructure items through monitors and alerts.
MANAGED SYSTEM SECURITY
▪ Active Directory Administration▪ Network Policy Enforcement
& Administration▪ File, Folder and Share
Administration▪ Antivirus/Anti-Malware Protection▪ Network Threat Management▪ Patch Management▪ Firewall Administration MANAGED BACKUP AND STORAGE
▪ Backup and Storage Administration▪ On-premise Backup & Storage▪ Off-premise Backup & Storage▪ Disaster Recovery
+What You Can Expect
1. FIND - Network Discovery, HW & SW audit, Software License Management
2. FIX - Software Deployment, Patch Management, Remote Control
3. PREVENT - Backup & Recovery, Antivirus, Network Threat Management
4. MONITOR - Network Performance, Alerting, MDM Management
+Moving Forward
▪ Network Assessment
▪ Recommendations
▪ Proposal and Planning
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Questions?
