make way for mr. performance astdtk 2012
TRANSCRIPT
Move Over Mr. Training, Make Way For Mr. Performance Improvement!
Rosanna Dombrowski & Kay Wood Session #W301
Welcome!
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Let’s approach performance needs a little differently…
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Objectives
• Identify appropriate uses and benefits of the different learning technologies in your organization
• Persuade those in your organization to add
value to its current program by using learning technologies
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The Rundown…
Training does not equal performance! 5
By supporting ongoing learning within your organization, you can reach a high level of performance and keep your employees engaged!
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Training teaches facts, skills, and knowledge.
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Performance improvement involves designing, developing, implementing and evaluating interventions to close performance gaps.
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• Identify where your workforce needs to improve
Then… • Identify low cost ways to keep your
employees engaged • Use support tools to reach a high level of
performance And… • Get buy-in from upper
management
First…
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Let’s start with a need!
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Podcasts
• Can be used: – For professional development – When learners need updates on select topics
• Examples: – ASTD – Army
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Webinars/Webcasts
• Can be used: – For professional development – For software performance support
• Examples: – Training Magazine Network – O’Reilly Media
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Mobile Learning
• Can be used: – When learners need on-the-job information
instantly
• Examples: – Smithsonian Institution/Columbia University – Pharmaceutical app
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• Can be used: – When learners need to simulate how to act in
a particular situation
• Examples: – The Change Game – Extreme Makeover: Grainger.com Edition
Gaming
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Other Web-based Resources
• Can be used: – To fulfill mandatory training requirements – During new employee orientation
• Examples: – Management Concepts’ DoD Fiscal Law Refresher – C2 Nuclear Regulatory Commission
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Social networking tools
Considerations for any performance improvement program… • Leadership support • Costs both tangible & intangible • LMS reporting • Change management • Metrics for success
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Let’s Exercise!
Brainstorm with the person next to you on a learning technology-based solution to a performance problem
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Questions?
Comments?
Epiphanies?
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Online Resources
TK 2012 Attendee Resources handout
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