MAKE AUTO LENDING A

SMOOTH RIDE

Lender Solutions: Product Overview

INCREASE MARKET SHARE

MAXIMIZE OPERATIONAL

EFFICIENCY

MITIGATERISK

2 As of December 20181 Dealertrack November 2019 data

7,400+ Lender Partners1

22,000+ Total Dealers2

100M+ Credit Application Transactions Annually2

64M+ Titles Managed1

Your entire auto lending ecosystem consists of accepting credit applications, funding loans and managing the titles for every vehicle contract you fund. Each part of this

into each other. Shouldn’t your processes? With integrated solutions for originations, contracting and vehicle title management, leverage Dealertrack’s technology and service prowess to streamline processes across your underwriting, funding and operations teams.

866.868.5900 | dealertrack.com/LenderSolutions

OPTIMIZE YOUR AUTO LENDING WORKFLOW

ORIGINATIONS

CONTRACTING

VEHICLE TITLE MANAGEMENT

• Credit Application• CreditConnection®

• Lender Bookout • Digital Retailing for Lenders

• Digital Contracting• Paper-to-Digital Contract Processing• Aftermarket Product Cancellations

• Accelerated Title• Electronic Lien and Title• Total Title Solution™

• Post-Payoff Title Service

Originations

Contracting

Vehicle Title Management

Credit Application Network

Originations

Contracting

Vehicle Title Management

Credit Application Network

Originations

Contracting

Vehicle Title Management

Credit Application Network

ORIGINATION SOLUTIONSDrive loan growth, operational efficiency and enhance dealer relations. Today’s auto buying world finds 83% of shoppers wanting to do one or more steps of the purchase process online1 and 63% expecting for it to carry through to their dealership experience.2 Addressing these market expectations is Dealertrack uniFI™ — featuring highly advanced tools and unique functionality that further optimize F&I workflows, business operations and profitability among our network of 22,000+ dealers and 1,600+ lenders.

“ Loan requests doubled, our volume more than tripled, and members get a better experience. I would absolutely recommend Dealertrack to others. Dealers prefer Dealertrack, so we get more requests and win more loans.” CLAIRE IPPOLITI VICE PRESIDENT AND CHIEF LENDING OFFICER PEOPLE FIRST FEDERAL CREDIT UNION

Originations

Contracting

Vehicle Title Management

Credit Application Network

866.868.5900 | dealertrack.com/LenderSolutions 1 Cox Automotive Car Buyer Journey 2018 2 2017 Cox Automotive Car Buyer Study

Credit Application NetworkThrough the power of Dealertrack uniFI™ dealers enjoy an optimized deal-making workflow that enables fast and accurate credit application submissions — and speeds lenders’ ability to approve and fund them. Enhancing this “wait-less-ness” functionality is integration with all popular Loan Origination Systems (LOS) for real-time decision responses.

CreditConnection®

CreditConnection provides lenders who do not have an LOS with the power of one in order to successfully compete for dealers’ loan business. With advanced capabilities, including auto decisioning and digital contracting, lenders have an affordable LOS alternative to help grow their indirect loan opportunities with dealers on Dealertrack.

ORIGINATION PRODUCTS

Lender BookoutChoose book value and options from the very best sources (Kelley Blue Book®, NADA®, or BlackBook®) — and for every application submitted by dealers — to reduce the potential for processing errors.

Digital Retailing for LendersEnsure indirect loan originations from your website, and simplify the financing process for your online customers.

CONTRACTING SOLUTIONSProcess contracts and aftermarket cancellations with speed, accuracy and compliance in mind. With more than half of all franchise dealers contracting electronically1 and the rest still working in a paper world, Dealertrack converges both to provide lenders with a complete Digital Contracting Solution to manage all processing. There’s even a solution for when that loan terminates early and refunds are due. With 41 states mandating or pending legislation around timely aftermarket cancellation refunds, Express Recoveries gives lenders full control of the process in order to stay compliant. Whether it’s speed-to-fund or speed-to-refund, Dealertrack solutions provide the 3 tenets that help make lenders best-in-class service providers: accuracy, operational efficiency and compliance.

Originations

Contracting

Vehicle Title Management

Credit Application Network

866.868.5900 | dealertrack.com/LenderSolutions 1 2018 Dealer Lender Study

Digital Contracting with DealersDealertrack uniFI™ is the only platform to offer a fully paperless contract submission and funding process for dealers and lenders: through point-of-sale capture, dealers use their phone/tablet to take pictures of the required trailing documents and transmit them electronically for lenders to receive and approve/fund a fully digital contract package.

Digital Document ServicesWe know you will still have dealers “stuck” on paper contracting - but that doesn’t mean you have to be. Dealertack Digital Document Services turns your paper contracting process completely digital, with guaranteed same-day turnaround and 99% data accuracy. Be the fast-funder your dealers want you to be by optimizing your operations, and free staff for more important work — like growing and funding loans.

Express RecoveriesInitiate aftermarket product cancellations directly with product providers, ensuring any customer refunds associated with loan terminations are applied appropriately and in compliance with state and government regulations. Foster your dealer relationships by eliminating their involvement with a process that provides no value to them: a full suite of options allows lenders to choose their level of service and support.

Dealertrack Digital Document Services guaranteed accuracy

*Data entry accuracy determined on a weekly basis through review of random sampling of contracts per lender and as outlined in Lender agreement. 99%*

CONTRACTING PRODUCTS & SERVICES

Comprehensive title management services and solutions from the largest provider in the United States. The latest industry facts cite 108 million Americans as having auto loans currently1, which means lenders have 108 milliion titles to manage. With 20 states sanctioning or requiring an electronic lien and title (ELT) solution with their motor vehicle department, lenders must have the expertise

liens and titles. Our expertise is in both, and that’s why more than 7,400 lenders entrust their 64 million titles2 to Dealertrack Collateral Management Services’ business process outsourcing solutions.

“ I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having Dealertrack at hand to keep all the different states and types of titles organized is well worth the cost.” KARA SELLERS BERKSHIRE BANK

Originations

Contracting

Vehicle Title Management

Credit Application Network

866.868.5900 | dealertrack.com/LenderSolutions1 2 Dealertrack November 2019 data

Accelerated TitleEnhance dealer relationships by speeding title release on vehicles they take in on trade. The system helps lenders resolve short pay issues, frees staff time and expedites title release by serving accurate payoff quotes to dealers and electronic transfer of payment.

Total Title Solution™

Increase efficiencies and lower costs with Dealertrack’s comprehensive title management solution. Plus, you can outsource all aspects of titling throughout the term of the lease or loan.

Electronic Lien and TitleOur comprehensive ELT solution facilitates and administers data exchanges between the lienholder and the participating state department of motor vehicles.

Post-Payoff Title ServicesMy Title SupportTM, Dealertrack’s post-payoff title service, seamlessly handles the management and fulfillment of lien satisfactions, duplicate title requests, and title maintenance with live support or web-based self-serve tools.

VEHICLE TITLE MANAGEMENT PRODUCTS

We help you navigate new auto lending opportunities. The global FinTech sector raised $41.7B in the first half of 2018, however, deal activity peaked in 2015 at 2,251 deals and has been declining since.1 With this downtrend predicted to continue, and the fact that 9 out of 10 startups end up closing their doors2, lenders who want to stay at the forefront of the auto lending digital evolution have risks to measure against the potential return on investment. Leverage your Dealertrack partnership when exploring Fintech opportunities. Although their business model may be to bring customers directly to you, remember the portal to complete that customer’s buying journey is still Dealertrack. We can help you defray costly interface development fees and keep decisions routing to your entire dealer network. As with dealers in your network, you can easily activate/deactivate your FinTech provider(s), so you have a no-risk, low/no cost option opportunity to work with any company that interests you.

DEALERTRACK BUILDS BETTER FINTECH PARTNERSHIPS.

866.868.5900 | dealertrack.com/LenderSolutions

1 2018 is already a record year for global FinTech investment, FinTech Global 2018 Database Article http://fintech.global/2018-is-already-a-record-year-for-global-fintech-investment/ 2 https://www.forbes.com/sites/neilpatel/2015/01/16/90-of-startups-will-fail-heres-what-you-need-to-know-about-the-10/#2ad32b9c6679

Save time and resource expense by connecting your FinTech partners through Dealertrack: • Your dealer/originations pipeline already exists through Dealertrack… no cost to you!

• Dealertrack’s open platform already allows third-party provider integration… no cost to you!

• Dealertrack technical teams can facilitate infrastructure design, functionality and testing.

• Dealertrack’s longevity in market, vast dealer network, and experience with third party integration processes minimize your risk and expense when investing in a new auto retailing technology partnership.

Questions to ask when evaluating a FinTech partnership: • What is unique about this vendor’s model?

• How many contracts can I expect to see from this partnership?

• How will this impact my dealer relationships?

• How will this impact my customer relationships?

• Considering the longevity ratio of startups,what is this entity’s long-term future?

• And most important, what will it take for me to integrate with this company and how do I recognize ROI?

Dealertrack, Inc.3400 New Hyde Park Road North Hills, New York 11040

866.868.5900 dealertrack.com/LendersSolutions ©2019 Dealertrack, Inc.

INNOVATION THROUGH INTEGRATIONDealertrack provides industry-leading software solutions that give dealerships and lenders the confidence to thrive in an ever-changing automotive market. The company’s integrated suite of powerful but easy-to-use products helps dealerships and their lending partners grow by increasing efficiency and improving decision-making. Dealertrack is part of the Cox Automotive family, a company that is transforming the way the world buys, sells, owns and uses cars. Dealertrack — along with its unmatched network of dealership and lending partners — is improving the car buying experience by embracing the technologies that will shape the future of automotive retail. For more information about Dealertrack, visit www.dealertrack.com.