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M800Toll Free White Paper

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M800 Toll Free White PaperIntroducing the Benefits of M800 Toll Free

M800 International Toll Free Service is a service which provides toll free calling from customers to businesses around the world. The benefit of M800 Toll Free numbers for your customers is obvious: economy, convenience and a premium service. Customers like our Toll Free numbers because they can call you free of charge, while businesses also like our toll free numbers because they increase sales and customer satisfaction. Regardless of whether you are a Fortune 500 company or a start-up, an M800 Toll Free number will give you a BIG COMPANY image, empower your marketing campaign and solve all your toll free needs under one roof. At M800, we specialize in toll free and provide one of the fastest setup and after sales services in the industry. We pride ourselves on the speed and quality of our service. In addition, we are the only company which can offer a LO-CALL number which can be dialled in China by mobiles.

We offer toll free in 130 countries, more countries than almost any other provider, and many of our customers have switched to us because we can provide toll free numbers in countries that other providers cannot reach.

We are known in the industry for our rapid setup of new toll free telephone lines. Indeed many of our customers have switched to us because their existing toll free provider could not provide new toll free lines as fast as needed. Some of our customers need new toll free numbers when launching marketing campaigns, and we can provide these in as little as two to three days* (number availability will vary from country to country).

Global Coverage

Rapid Setup and Deployment

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If you want an national Toll Free number in mainland China, then M800 4001 LO-CALL, short for locally charged call, is the only option worth considering. Other companies also provide national Toll Free numbers in China but these numbers cannot be accessed by mobile phones. Worse still, these toll free numbers are only regional numbers which means that you would need more than one number to capture your audience in China. The only international number which can be dialled from anywhere in China, by both fixed and mobile phones for the cost of a local call is M800 4001-prefix LO-CALL.

Unique Access to China

You pick up the cost of the call from the customers' number to your number, but this does not have to be expensive to your business. Many of our customers report that they have switched to us because of our more competitive pricing. We offer monthly Toll Free number subscription with generous call minutes allowances; just USD19 buys you a Toll Free number. And we don't just service the US; we now cover 130 countries, so that your business can now be reached from almost anywhere in the world.

Competitive Pricing

M800’s reliable international voice services are built on direct international gateway connections with all of China’s top-tier telecommunications carriers and more than 200 international partners worldwide. We only offer premium routes: with advanced call routing and monitoring technologies, we ensure the best possible call quality in every location and at all times. We further safeguard our fully redundant telecommunications network through 24x7 engineering support from our Network Operations Center.

Premium Call Quality

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Toll Free as a CRM Tool

Whether your marketing is above or below the line, traditional or-digital, the chances are that it takes up a significant portion of your company’s budget. By providing your customers with a way of contacting you, a Toll Free number will make your marketing campaign tools that much more effective, because more customers will call your number if it is free. We can provide additional lines for new marketing campaigns within a few days. With a dedicated toll free line for each marketing campaign, you will be able to measure the response to your campaigns precisely.

Toll Free Enhances Your Marketing Campaign

Unlike other providers, M800’s network fully supports CLI, (Calling Line Identification) more commonly known as caller id, so that you can see who is calling you. This allows you to integrate your CRM to your Toll Free line, so when a customer calls you can pull up all their data, such as purchase history, transaction records and other information. When a customer calls, you can answer by name, and if a call drops, you can call back.

Business Intelligence and Caller ID

Toll Free numbers are portable – you have the ability to change the destination number whenever you need. If you move your business, you can change your Toll Free number to ring you at your new location, and there's no cost to do it. You will no longer need to worry about losing business when you move, because your customers won’t even know that you have moved. Best of all, if you want to bring your Toll Free number to us from another carrier, you can do so, as long as local regulations permit.

Toll Free is Portable

Businesses that opt for a Toll Free number have a more professional business image and increased credibility. Customers who see that you have a Toll Free number assume that you are a serious and well-funded business, even though the costs of getting a Toll Free number are very affordable to you. Paying your customers call charges shows that you value them and want to provide them a top-quality service.

Toll Free Enhances Your Business Image

Enhanced Marketing & Big Business Image

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Showing that you have taken the time and money to set up a Toll Free number, your customers will be delighted that they can call absolutely free of charge. This is an extra value added service that will give customers a greater appreciation of your business and more confidence when making their next purchase with you. Providing your customers with a means to contact you directly round the clock leads to a better customer service experience.

Toll Free Increases Customer Satisfaction

Toll Free banishes the distance between you and your customer. For example, if you are a businessman in Hong Kong and you want to sell to customers in the US, you need to offer them a phone number which they can call to speak to you about your products or services. But if you list your Hong Kong number in your marketing materials, few overseas customers will call you because they will be put off by the thought of making an international call, suspecting it will be costly and feeling they shouldn’t have to pay. Furthermore, in some countries many customers have never even made an international call and may have no idea how to make one. They may not have international direct dial access on their landlines or cellphones, so you will lose international telephone sales enquiries at the first base if you don't offer an alternative to expensive international calls.

Toll Free Lets You Go International

When your customers use your Toll Free/LO-CALL number to call you, they won't even know that they are making an international call, because

the number they dial is an 800 prefix number, or a 400

number in China . We will route their call from this number in 130 countries to your phone number anywhere in the world. We even offer LO-CALL calls

from China with our 4001 service, in fact

we are the only company which offers 4001-prefix Toll

Free dialing from China. You tell us where you want the call transferred to and we handle it. Once you have signed up for our service, you can be sure that you will never again lose a sales call simply because the customer did not want to pay for an international call. Toll Free brings the global village to your door.

Toll Free Lets You Go Local

Or a 020 number in Sweden, etc - the same as that country’s domestic Toll Free number

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Our Toll Free customers all receive access to the M800 Toll Free dashboard, with interactive reporting tools which provide up-to-the-minute feedback on your Toll Free usage. On the dashboard, you can see the calling number, destination number, calling time, call duration and remaining credit. In addition, we offer user analytics to give our customer marketing insights into user calling patterns. All this information is consolidated into a single access point via the web.

Interactive Toll Free Dashboard andAnalytics

Delivering top-quality international voice exchange services is a core competency of M800 Limited. We process more than 600 million minutes of voice services per month. In Asia Pacific, our resilient infrastructure makes us the preferred international voice transit hub of the region’s fixed-line and mobile networks, with the industry’s strongest links to China. Globally, we bring premium and roaming call routing and dedicated capacity to international operators that demand reliable, high-quality service.

A Resilient Network Infrastructure

Figure 1 Our fully interactive Toll Free Dashboard

Welcome James

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Destination Number

Status Plan MinutesExpiry DateStart Date

155936534 85234721234 355 02/02/201402/01/2014Bronze

1559365315 85221231234 1024 04/04/201404/03/2014Silver

180036534 861364567123 2302/06/201402/05/2014Starter

180012345 85234721234 16005/08/201405/07/2014Starter

1800723509 85221231111 482 02/10/201402/09/2014Gold

6128188210 861364567123 1212 01/12/201401/11/2014Gold

18557419257 85234721234 96 12/11/201412/10/2014Starter

155936534 85221231111 74 02/10/201402/09/2014Starter

1800612488 86136456 7123 126405/12/201405/11/2014Platinum

12300204466 85234721234 3302/02/201402/01/2014Bronze

Number

Toll-Free

Dashboard Transaction HistoryAccount Services UsageServices

DashboardPricing Showcase Support Contact UsServices

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The call is routed at our switching center and handled according to your toll free setup

M800 Network

Auto Forward calls to- Mobile Phones

- VoIP Phones- Home Landline

- Customer Support- Everywhere

How it worksGlobal Customers

M800 Network

Switching Center

Our customer-oriented end-to-end voice solutions can be further enhanced with our unique and innovative intelligent routing technology. Developed in-house, this patented technology boosts call-routing accuracy and provides real-time system monitoring to ensure performance quality and service transparency. It supports processing speeds of less than 0.1 second and decreases latency to less than 130 milliseconds. This allows operators to maximize their switch-to-switch service efficiency and connect voice calls instantaneously, with excellent voice quality and no perceivable time delay.

Based on the Intelligent Network Application Part (INAP) signaling protocol, this sophisticated routing system was designed to handle more than 300,000 routes at the MSISDN, MSRN, and TLDN levels. It also includes prefix routing support for provinces and cities, with real-time network monitoring tools to ensure that traffic always takes the most efficient path for best performance and cost. In the near future we will also offer time of day routing and caller ID routing.

Fast and Reliable Call Routing

People call your toll free numberGlobal Customers

Figure 2 Our Global Network

M800 Global Proprietary Network

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The M800 Advantage

M800 Toll Free service currently supports many useful features and we are constantly improving our service by adding new ones. At present, we provide real time call records and graphical statistics, showing where your calls originate from. We allow customers as many numbers as they need, depending on the country of origin: in China, customers will soon be able to choose from a selection of high value vanity numbers. We will also launch an additional choice of vanity numbers, advanced routing configurations, black-lists services, white-lists services, and online graphical reports.

A Wealth of Features

In today’s increasingly competitive business environment, M800 Toll Free will give you an advantage you can’t afford to be without. With exclusive access to the China market through our 4001 LO-CALL service, we open your business to the world’s largest consumer market. Our pricing is one of the most competitive in the market. Our superior after sales service beats that of our competitors. In addition, our global coverage of 130 countries offers you wider coverage than many of our competitors. We invite you to take advantage of M800 Toll Free!

Get Your Toll Free Number Now

We proactively monitor our service and respond immediately to availability issues. We are confident that you will be happy with our service but should you need any help, we are available to answer your questions 24x7 through LiveChat and email. Our rapid and effective response to technical support issues is frequently praised by our customers. If you need a new Toll Free number, we can set-up one in as little as 2 to 3 days.

24 - Hour Support

Get valuable business insights

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M800 China ConnectionWe have a lucky number for you

You want to succeed in the world’s biggest market, then learn the significance behind how to choose a lucky toll free number in China. Did you know that Sichuan Airlines paid RMB2.3 million for telephone number 8888 8888? Did you know there's a successful Shanghai fast food delivery service whose number is so memorable they paid to play it in every Shanghai taxi? Choosing the right number can make a huge difference to your business, but there are differences between the US market and the Asian toll free markets. Asians love lucky numbers, but they don't use numbers to spell words, instead they choose them to remind them of lucky words like "get rich", "smoothness", or "I love you". We have a selection of lucky Lo-Call numbers and we can help you choose the right one for your business. It might even let you catch the next gold rush!

Golden Toll Free Numbers that Bring You Riches

The number is 5757 5777, and in Chinese it sounds like "I eat, I eat, I eat eat eat”.

Dating

4001-520-5204001-520-5204001-520-520

Find Your Perfect Date

Source : http://www.canyon-news.com/artman2/publish/Stories_of_the_Strange_1181/article_4396_printer.php