lync customer panel hosted by mario tevanian & selvan loganathan uc/lync technical specialists...
TRANSCRIPT
Lync Customer Panel
Hosted by Mario Tevanian & Selvan LoganathanUC/Lync Technical Specialists
EXL224
customer
Adelaide City CouncilGriffith HackOffice of Environment & Heritage,NSWSuperpartners
What this session is about and most importantly not about
Contact Centres for Lync
Aspect Genesys Geomant Interactive Intelligence Zeacom Altigen Communications Prairie Fyre Clarity Connect
Lync redundancy across Datacentres
Lync Standard Edition
Lync Mobile clients
Android Iphone Windows Phone
Lync Client for IPAD
Polycom VC room integration to Lync HDX and RMX native integration to Lync Click to video call from Lync Within your own organisation Video call external Polycom VC
Introducing change - OEH
Roll out & Adoption Kit for Lync
http://lync.microsoft.com/adoption-and-training-kit/Pages/default.aspx
Monitoring Server reports
Call diagnostics
Peer to Peer reports
Monthly Total peer-to-peer sessions
Total peer-to-peer IM sessions
Total peer-to-peer IM messages
Total peer-to-peer audio sessions
Total peer-to-peer audio session minutes
Avg. peer-to-peer audio session minutes
Total peer-to-peer video sessions
Total peer-to-peer video session minutes
Avg. peer-to-peer video session minutes
Total peer-to-peer file transfer sessions
Total peer-to-peer application sharing sessions
1/05/2012 0 0 0 0 0 0 0 0 0 0 0
1/06/2012 0 0 0 0 0 0 0 0 0 0 0
1/07/2012 24602 1053 3255 23482 40540 1.73 13 32 2.46 4 63
1/08/2012 59657 1929 5458 57632 114874 1.99 27 21 0.78 35 67
Total 84259 2982 8713 81114 155414 40 53 39 130
Lync Security whitepaper
http://www.microsoft.com/en-us/download/details.aspx?id=2729
Trustworthy by Design Trustworthy by Default Trustworthy by Deployment
Federation – Collaborate with your partner organisations & reach out to consumers
YahooAOL
Gtalk
SametimeXMPP
Q & A
Related ContentEXL314 – Lync 2013 Architecture Wed 13:45-15:00
Lync Demos – Microsoft Booth
EXL316 – Lync 2013 Meeting Improvements Wed 17:00-18:15EXL321 – Lync 2013 Deployment Thur 8:15-9:30
EXL325 – Lync 2013 Voice Improvements Thur 15:30-16:45
EXL334 – Lync 2013 Enterprise Networking Fri13:45-15:00
EXL231 – Demystifying Integration of Lync to PBX Fri8:15-9:30
EXL224 – Lync 2013 Customer Panel Q&A Thur 13:45-15:00
Track Resources
Download and evaluate Exchange 2013 Preview
Download and evaluate Lync 2013 Preview
Get a Lync Business Value Assessment
Get an Exchange and Lync Technical Briefing
See and test drive Exchange and Lync in our Customer Immersion Experience Centers
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.