BETTER BUSINESS PROCESSES

LOGISTICS

LOGISTICSStreamline your order fulfilment operations for faster cash recovery

THE LOGISTICS LANDSCAPE IS CHANGING

They’re better informed than

ever before

New technology makes it easy to

access product and pricing info...

…and raises expectations around

response times

WINNING AND RETAINING BUSINESS IS HARDER THAN EVER

CUSTOMERS ARE IN CHARGE

VOLATILE FUEL & MATERIAL COSTS• Fuel prices are expensive and impossible to control

• The raw materials needed to build and run highly technical equipment are increasingly scarce and difficult to source

• So businesses are looking to simplify and control those areas of their business that they can, such as Information Technology

REGULATION IS RESTRICTIVE New health and safety

laws are impacting on working hours

Businesses struggle to respond quickly to

compliance regulations

Need to increase efficiency of resource and

time management

CASH FLOW IS A CHALLENGE

Complicated, time consuming processes and regulations lead

to inefficiencies

And when the job is delivered late and billed

late, payment is delayed too

INFORMATION AT WORK

On 3 July 2014 Canon hosted an event to bring together industry experts and technology leaders to discuss opportunities and share insights around Information Management – including Logistics

LOGISTICS SEMINAR OVERVIEW1. COST2. PROCESS EFFICIENCY3. INVOICE PRESSURES

1. COSTHow can organisations streamline logistical processes to maximise visibility of delivery operations while minimising the cost of managing information within the back-office?

2. PROCESS EFFICIENCYHow can organisations move away from manual to faster, automated processes without major investment and overhaul of legacy systems?

3. INVOICE PRESSURESHow can organisations use IM to speed up the customer invoicing process from point of delivery for faster recovery of cash?

THE SPEAKERS INCLUDED:

Han BeutenDocument Process Automation Manager

Canon Netherlands

Lorenzo VeronesiSenior Research Analyst EMEA

IDC

Geoff de Metz

General Manager (Scanning & DMS)

Wincanton

THEY TALKED ABOUT HOW CANON DELIVERY NOTE PROCESSING ADDS VALUE TO LOGISTICSIt delivers:

• Easy-to-use automation

• Distribution visibility

• Better stock management

• Support for collecting and sending digital signatures

THE CHALLENGES FOR LOGISTICS

• Business applications tend to manage silos of information focusing on their own processes and information

• Poor coverage of intra-enterprise processes – often managed through custom applications

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CHALLENGE #1: LIMITED INTEROPERABILITY

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

• Business applications are designed to manage structured data, not “unstructured and complex” data like documents are

• These documents need eventually to be shared across the enterprise for intra-enterprise processes

CHALLENGE #2: POOR CAPABILITY TO MANAGE DOCUMENTS

BEST PRACTICE GUIDELINES • Avoid information “bottlenecks”

• Invest to improve electronic information capture and delivery

• Adopt technologies supporting document and workflow management applications

• Use mobile devices for data collection

• Rely on the cloud for easy information sharing

NEED TO STREAMLINE THE ORDER FULFILMENT PROCESS

HOW AN AUTOMATED LOGISTICS PROCESS HELPS• Delivery times speed up, leading to improved

customer service and experience

• Admin time and costs reduce

• Data is more secure

• Billing is more efficient and invoices have more chance of being paid on time

CANON DELIVERY NOTE PROCESSING ADDS VALUE TO LOGISTICS It delivers:

• Easy-to-use automation

• Distribution visibility

• Better stock management

• Support for collecting and sending digital signatures

WINCANTON RECORDS MANAGEMENT CASE STUDYInformation Management in action

For the secure document storage arm of the Wincanton PLC Group with clients including Tesco, M&S and Shell

Customers want us to take responsibility

for the whole process

THE CHALLENGESWincanton needs to comply with industry

standards as well as individual client compliance issues

Technology needs to be scaleable, upgradeable,

portable and demonstrate clear ROI

Customers want low risk and

maximum value, and solutions have to be implemented quickly

WHY WINCANTON PICKED CANON• Excellent technology

• Complete back-office support

• A clear roadmap for the future

• An excellent team who understand technology and are happy to help

THE RESULTS• PoD penalties have reduced 50% year on

year since using Canon technology

• Significant cost reductions mean that we can pass savings back to our customers and be more competitive

MORE INFORMATIONIf you are an existing Canon customer, please contact your account manager to find out how better Information Management can transform your business

Or contact us on:canon.solutions@canon-europe.comcanon-europe.com/For_Work