Lloyd Munn

Stewart , Sneed & Hewes / BanCorpSouth Ins

What Is Loss Control?

OSHA Regulations

Safety Policy

Insurance Requirements

MSHA Regulations

DOT Regulations

Insurance / Loss Control

Insurance Company/ Consultants

Agency

Consultants / DOT etc……..

What services are out there.

What I Think is Important

Communication

Communication

Communication

Your Conscience

Sending People Home ----UNHURT!

Having a Career rather than a Job.

Communication

Know the Definition of Conflict

Know When and How to Speak Up

What You Should LearnWhat You Should Learn

Let’s Try Adding

1000100010003020100040100010

What did you get?

Let’s try again!

1000100010003020100040100010

And the answer is!

5100

Side View

Conflict - What is it?

“When what you expect to

happen on a safe and

productive job, is different from

what is actually happening.”

...no laborer or mechanic shall be ...no laborer or mechanic shall be required to work in surroundings required to work in surroundings

or under working conditions or under working conditions which are unsanitary, hazardous, which are unsanitary, hazardous,

or dangerous…or dangerous…

OSHA 1926.20 (a)OSHA 1926.20 (a)

Is this enough to Is this enough to keep you safe?keep you safe?

"All employees have a responsibility to speak up when

they are concerned about a particular phase of the job."

Know When To Speak Know When To Speak Up!Up!

What are the causes of the Conflict?

Working...Working...

Not Listening!Not Listening!

2. __ __ __ __ __

3. PB MB BB

4. Yes No

5. _____ hour(s)

x

Listening Exercise

1

e r o x

Working...Working...

Not Listening!Not Listening!

What are the causes of the Conflict?

Think before you speak.Think before you speak.¯ What do I expect to happen?What do I expect to happen?

¯ What is actually happening?What is actually happening?

Can conflict be handled more Can conflict be handled more effectively?effectively?

Communication

Public Speaking is hard.

Powdered butt - - - - ?

Use the stuff your grandmother taught you. Be nice , look at people when you talk to them , call them by name, and try to listen.

Tommy Tucker ??????????

1. Get the person’s attention– Make sure the person realizes that you

are talking to them.

– Stop the act

2. State the problem– Be clear and to the point

How To Speak How To Speak Up!Up!

4. Follow through Be persistent until resolved

How To Speak How To Speak Up!Up!3.3. Provide a solutionProvide a solution

― Most critical stepMost critical step

Guess What !

The guy that constructed this works somewhere – maybe a store or maybe he works a construction job. Maybe yours.

Or This

One More – Why Not

Paper Work

Workers Comp Claims

General Liability

Accident Investigation

Conflict Management

It is hard

It's your responsibility

What's right not Who's right Be unemotional Don't place blame Listen

Communication

― Conflict is simply a difference Conflict is simply a difference in in expectations expectations

― The 4 step process will The 4 step process will improve improve Communication at work or Communication at work or anywhere. anywhere.

― Improved Communication Improved Communication prevents accidents on the prevents accidents on the job.job.

Ways to improve communications

Have employees give a safety meeting.

Ask knowable information

Provide the “Big Picture”

Set the example

Write it down

Insurance Co. Concerns

It’s about the money

It’s about the money

It’s about the money

It’s about having a defense

They pay out more on auto than any other line of coverage

Courts ask Two Questions

Have you acted in good faith

Who broke the rule

Something to think about!

He may not be you best employee if he costs you several million bucks!

Safety as a Career

Insurance Company ConsultantDOT ConsultantSafety DirectorGeneral Consultant – do a lot of work for the insurance industry.MSHA / OSHA InspectorSalesFleet Manager / DOTTrainerExpert WitnessGovernment Jobs / fire / EEOC / Ect……

THANKS!

Lloyd Munn

E-mail lloyd.munn@bxsi.com

Phone : cell # (601) 543-6866