lecture 5 h4d stanford 2016
TRANSCRIPT
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Supporters and AdvocatesCreating an an Insurgency
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• Passive: “if somebody asks I will tell them I support your efforts.”
• Active: “I will open the gates of hell for you and announce your arrival.”
Two Types
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• Who are you?
• What are you supposed to do?
• What do you want to do?
• What do you do well?
• What are your pain points?
The Asset Inventory
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How can I get you to articulate my value using your words?
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Anecdotes, Artifacts and the Art of Story-Telling
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Using Data
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Facilitator
Innovator
Story Teller
Integrator
VendorSuper-User Expert
A Good Facilitator + Users/Vendors/Experts + Multiple Prototypes = Solutions
Using Emotion
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AssessImpact
SelectSolutions
Equip Units
InformCommunity
IdentifyRequirement
EstablishPartnersInform
Communities
Recruit Teams
Ideate & Prototype
Obtain Super-User
Feedback & Adjust
Solutions
Define the Problem
Deploy Solutions &
Assess Impact
ConstantFeedback
Using a Story