lecture 10 tips for exams

Download Lecture 10 Tips for Exams

Post on 06-Apr-2018

218 views

Category:

Documents

0 download

Embed Size (px)

TRANSCRIPT

  • 8/3/2019 Lecture 10 Tips for Exams

    1/21

    Tips for exams

    Crispin Coombs

  • 8/3/2019 Lecture 10 Tips for Exams

    2/21

    Topics covered

    All topics may appear in the exam unless it is explicitlystated that the topic is not in the exam on these slides

    Key Issues and Trends in IT

    Database Management Systems

    Data Warehousing

    Customer Relationship Management

    Business Process Re-engineering

    Systems Integration & ERP

    22/01/2012 2

  • 8/3/2019 Lecture 10 Tips for Exams

    3/21

    Topics covered

    Successful Systems Development

    Strategic Information Systems Planning

    Realising the Benefits of Information Systems Projects

    I will not ask you in the exam to draw an applied Benefits

    Dependency Network for a specific case study example (e.g.last exercise in benefits lecture).

    However, if there was a question on benefits realization Iwould expect you to have a broad understanding of the mainelements of a BDN (e.g. drivers, investment objectives, andso on) and you could illustrate how these fit together in asimple diagram.

    Integrated Manufacturing Information Systems

    22/01/2012 3

  • 8/3/2019 Lecture 10 Tips for Exams

    4/21

    Exam structure

    Any 3 questions from a choice of 5

    2 hours

    All questions carry equal marks

    Allow 40 mins per question Question style - all structured questions e.g.

    a) do something [marks]

    b) do something else [marks]

    c) do a bit more [marks]

    22/01/2012 4

  • 8/3/2019 Lecture 10 Tips for Exams

    5/21

    22/01/2012 5

    Suggestions for Revision

    Be selective in your reading

    Find examples, note citations (e.g. Bocji, 2009) todemonstrate your reading in your exam answers

    Refer to past papers Dont get overly focused on past questions

    Select your best topics

    But have some understanding of everything

    Test yourself

    Revise in class exercises Look for examples that you could mention in the exam to show your wider reading

  • 8/3/2019 Lecture 10 Tips for Exams

    6/21

    Suggestions for Revision

    I dont give out model answers

    If students want to draft a model answer to a past

    exam question I am happy to discuss it with them

    Requires you to make an appointment with me viaemail (and with sufficient notice e.g. 3 working

    days!)

    22/01/2012 6

  • 8/3/2019 Lecture 10 Tips for Exams

    7/21

    22/01/2012 7

    Common Pitfalls in Exams

    Writing everything you know about a topic

  • 8/3/2019 Lecture 10 Tips for Exams

    8/21

    22/01/2012 8

    Common Pitfalls in Exams

    Failing to answer the question. For example:

    Too many systems development projects end in failure.Write a report for senior managers that outlines:

    a) The key steps needed to be taken to increase the likelihoodof a successful systems development project [40 marks]

    b) The impacts that an information system can have onorganisations and [40 marks]

    c) Explain the implications of these impacts for the successfuldevelopment and implementation of information systems[20 marks]

  • 8/3/2019 Lecture 10 Tips for Exams

    9/21

    22/01/2012 9

    Common Pitfalls in Exams

    Failing to answer the question

    Make sure you focus on each requirement and break upyour answer into clear corresponding sections. Dont writea continuous stream of writing and then try and stick a) b)

    and c) on afterwards it doesnt work. So you need toplan your answer so you know what points you want to getacross for each section.

    Think also about the weighting of the marks. The balancecould be something like (depending on handwriting style)a) 1.5 sides, b) 1.5 sides c) 0.75 sides to reflect the markweightings.

  • 8/3/2019 Lecture 10 Tips for Exams

    10/21

    22/01/2012 10

    Common Pitfalls in Exams

    Failing to answer the question

    Too many systems development projects end in failure.Write a report for senior managers that outlines:

    a) The key steps needed to be taken to increase thelikelihood of a successful systems development project [40marks]

    b) The impacts that an information system can have onorganisations and [40 marks]

    c) Explain the implications of these impacts for the successfuldevelopment and implementation of information systems[20 marks]

  • 8/3/2019 Lecture 10 Tips for Exams

    11/21

    22/01/2012 11

    Common Pitfalls in Exams

    Failing to answer the question

    Too many systems development projects end in failure.Write a report for senior managers that outlines:

    a) The key steps needed to be taken to increase the likelihoodof a successful systems development project [40 marks]

    b) The impacts that an information system can have onorganisations and [40 marks]

    c) Explain the implications of these impacts for thesuccessful development and implementation of informationsystems [20 marks]

  • 8/3/2019 Lecture 10 Tips for Exams

    12/21

    22/01/2012 12

    Common Pitfalls in Exams

    Answering a completely different question (that wasntasked)

    You may know everything about an apple, but if I askedyou to tell me about an orange, I want to know about an

    orange. Writing about an apple will not get many marks.

  • 8/3/2019 Lecture 10 Tips for Exams

    13/21

    22/01/2012 13

    Common Pitfalls in Exams

    Failing to explain answers sufficiently For example, say this information was put on a lecture slide.

    Recommended Strategies for Avoiding Information System

    Failure

    Strategy Reason

    User Involvement yCan overcome resistance to change

    yMore accurate user requirements

    yIncreases quality of system

    yIncrease user commitment to system

    success

  • 8/3/2019 Lecture 10 Tips for Exams

    14/21

    22/01/2012 14

    Common Pitfalls in Exams

    Failing to explain answers sufficiently

    The manager could increase the chance of thesystem being a success by involving the users

    by creating user groups or asking for userrepresentatives.

    * A basic answer, some marks as correct, but only

    demonstrates correct recall. Why would involving users

    make it a success?

  • 8/3/2019 Lecture 10 Tips for Exams

    15/21

    22/01/2012 15

    Common Pitfalls in Exams

    Failing to explain answers sufficiently

    The manager could increase the chance of thesystem being a success by involving the users

    by creating user groups or asking for userrepresentatives. User involvement would helpovercome resistance to change and improvethe quality of the system.

    * Going bit further, with more explanation. Im nowwondering why would user involvement overcome

    resistance to change etc?

  • 8/3/2019 Lecture 10 Tips for Exams

    16/21

    22/01/2012 16

    Common Pitfalls in Exams

    The full explanation. This is an example of the best answer, assuming the reader doesnt knowanything about the topic and clearly showing the implications and the impact of user involvement itdemonstrates more understanding, more critical thinking and therefore gets more marks.

    The manager could increase the chance of thesystem being a success by involving the users

    by creating user groups or asking for userrepresentatives. User involvement would helpovercome resistance to change and improvethe quality of the system. Resistance tochange would be reduced because the userswould feel more engaged with the system and

    positive towards it. System quality is likely tobe high because the users can ensure it meetstheir needs.

  • 8/3/2019 Lecture 10 Tips for Exams

    17/21

    22/01/2012 17

    Common Pitfalls in Exams

    Ignoring the context

    Q2. A senior manager in a large supermarketis considering implementing a new

    information system, however she is awarethat many systems development projectshave ended in failure. She has asked youto write a report to address the followingissues:

    With reference to specific examples, whatactivities should be employed to reduce thelikelihood of systems failure? [50%]

  • 8/3/2019 Lecture 10 Tips for Exams

    18/21

    22/01/2012 18

    Common Pitfalls in Exams

    Ignoring the context

    Q2. A senior manager in a large supermarketis considering implementing a new

    information system, however she is awarethat many systems development projectshave ended in failure. She has asked youto write a report to address the followingissues:

    With reference to specific examples, whatactivities should be employed to reduce thelikelihood of systems failure? [50%]

  • 8/3/2019 Lecture 10 Tips for Exams

    19/21

    22/01/2012 19

    Common Pitfalls in Exams

    Ignoring the context

    So your answer must have some links to asupermarket environment. Just providing a generic

    list of best practice factors would get some marks,but the student should really think about how thefactors would apply in a supermarket e.g. Usersmay be checkout staff, stock control would be a

    particularly important element compare that to ifthe context had been an accounting firm? The question is demanding examples so you should be ready to

    provide some e.g. From your reading, work experience etc.

  • 8/3/2019 Lecture 10 Tips for Exams

    20/21

    22/01/2012 20

    Exam tactics

    Plan your answer Always include an introduction and conclusion

    Make it easy to mark use headings, sub headings etc.

    Keep to time

    Keep your answer focused on the question asked Refer to the context of question

    Expla

Recommended

View more >