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Learning the Strategy of City Marketing from KUMAMON 2014.9.17 Taipei International Convention Center Mr. Saeki Kazunori Former Chief, Kumamoto Prefectural Government, Tokyo Branch Office

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Page 1: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Learning the Strategy of City Marketing

from KUMAMON2014.9.17 Taipei International Convention Center

Mr. Saeki KazunoriFormer Chief, Kumamoto Prefectural

Government, Tokyo Branch Office

Page 2: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

The Wall Street Journal(Published on 2012.12.26)

KUMAMON as appeared in the front page of U.S. newspaper "The Wall Street Journal"

Page 3: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

2013.5.12 German company SteiffReleased the "KUMAMON" teddy bearfor worldwide limited production of

1,500 bears only

Sold out in 5 seconds!

2013.6.1~ Japan AirlinesServes the in-flight meal

"AIR KUMAMON"on domestic flights,

offering local dishes of Kumamoto

Page 4: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

French company BaccaratReleased the

"Crystal KUMAMON"since 2013.12

2013.8 UK car company MINIThe "KUMAMON MINI"

Page 5: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

2013.7Participating in the Japan Expo in

France

Page 6: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Started the serial four-frame comic in Kumamoto Nichinichi Shimbun (local newspaper)

(since 2013.04.01)

Page 7: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Opening of "KUMAMON Square“(2013.7.24)

Page 8: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

© 2010 Kumamoto Prefecture KUMAMON

Name: KUMAMON(originated from "a person of Kumamoto")

Profession: In short, a government worker“Marketing Manager of Kumamoto Prefecture”

Sex: Not a boar, but a BOY!

Personality: Mischievous and full of curiosity

[Self-Introduction of KUMAMON]

Page 9: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Kumamoto Surprise!

(2010.3)

Page 10: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

The KANSAI Strategy

Page 11: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Mysterious appearances in popular tourist spots of Osaka, making KUMAMON a hot topic

KUMAMON Unpredictable Appearance Campaign

Haunting everywhere in Osaka Dotonbori Shopping District

Page 12: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

KUMAMON broadcasts his activities with blog entries after each appearance in Osaka City

KUMAMON Unpredictable Appearance Campaign

Blog

Haunting popular tourist spots of Osaka to draw people's attention, making KUMAMON a hot topic

Page 13: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Ambassador Extraordinary and Plenipotentiary of Kumamoto Surprise

(2010.10.1)

Page 14: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold
Page 15: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

© 2010 Kumamoto Prefecture

Handing out business cards in his haunts

KUMAMON Unpredictable Appearance Campaign

Page 16: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold
Page 17: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

(2011.9.30)

Marketing Manager Appointment Awarding Ceremony

Page 18: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

UHA MikakutoPuccho Stick candy (pomelo-flavored)

2011.10.5 Visiting candy manufacturer for presentation

Activities of the Marketing Manager (collaboration with food-related companies)

Page 19: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

[KUMAMON Taiping-yan] soup noodle product

by Acecook

Activities of the Marketing Manager(collaboration with food-related companies)

[Ikinari Dango] dessert by Tirol Choco

[Kumamoto Melon Bread] &[Oguni Jersey Milk-steamed Bread] by Kobeya

Page 20: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

20

Appearance in TV commercials nationwide (Kagome)

(2012.11~)

Page 21: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

(2011.11.27)

Page 22: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Ranked No.1 in Mascot Character Grand Prix of

Year 2011

2011 2012

15,400 entries (At end of 2014. 01)

2013

Page 23: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Submission of

application form

Receipt & Examination

Authorization of

use

Commodification

Page 24: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

The concept of "Free Markets and Open Guilds"... is to have everyone running business freely to revitalize the economy.

The Aim of Making Trademark Free-of-charge

[Prefecture] [User]

Marketing Promotion of Kumamoto

Increase in Profit

A WIN-WIN

relationship

*It is also effective in aiming a thorough character management

Page 25: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

• Anything contrary to public order or morality, or for religious, political purposes, etc.

• Alteration or omission of KUMAMON's images

• Use for product name or company name

□The following uses of illustrations are not allowed

Page 26: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

□The KUMAMON Troop will be sent out for the following purposes:①Marketing promotion of Kumamoto Prefecture

②Market extension for prefectural products

③Promotion of "Kumamoto Surprise"

※Mainly within Kumamoto prefecture

Page 27: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

KUMAMON StrategyFavorable

Impression & Virtuous Cycle

KUMAMONOverwhelming

Charisma

People who love

KUMAMONA Chain of

Passion

Page 28: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Quizzes

Page 29: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

2013.5.12 German company Steiff released the "KUMAMON" teddy bear

with a worldwide limited production of only 1,500 bears …

A. Sold out in 5 minutes? B. Sold out in 5 seconds?

Page 30: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

2013.5.12 German company Steiff released the "KUMAMON" teddy bear

with a worldwide limited production of only 1,500 bears …

B. Sold out in 5 seconds!!

Page 31: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

© 2010 Kumamoto Prefecture KUMAMON

A. Government worker

What is KUMAMON's job?

B. Salesman

Page 32: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

© 2010 Kumamoto Prefecture KUMAMON

A. Government worker

What is KUMAMON's job?

Page 33: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Where is KUMAMOTO?

A

B

Page 34: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

HERE!!

Page 35: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

Which is the mountain in Kumamoto?

Page 36: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

A. Mount Aso

The central cone group of Aso consists of five peaks: Mt. Neko, Mt. Taka, Mt. Naka, Mt. Eboshi, and Mt. Kishima.

Page 37: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

How long does it take to get from HAKATA(博多) to Kumamoto(熊本) by Kyushu Shinkansen?

A. 53 minutes

B. 33 minutes

Page 38: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold
Page 39: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

© 2010 Kumamoto Prefecture KUMAMON

1. KUMAMON 2. Funassyi 3. Sento-kun

NIPPON RESEARCH CENTER, LTD

Page 40: Learning the Strategy of City Marketing from KUMAMON · 2013.5.12 German company Steiff Released the "KUMAMON" teddy bear for worldwide limited production of 1,500 bears only Sold

NIPPON RESEARCH CENTER, LTD

© 2010 Kumamoto Prefecture KUMAMON

1. KUMAMON 2. Funassyi 3. Sento-kun