learning & prog. design
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Learning Theory and
Program Design Learning Theories/Adult Learning
Learning Styles Program Design
Learning Objectives
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Learning If we cant observe learning, how do we
know it has occurred?
Infer learning by observing a behavioralchange or development
Examine cognitions - changes in the
way people process information andrespond to information, think, problemsolve
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Learning The change can be attitudes or feelings
(Affective domain)
The change can be in physical actions(psychomotor domain)
When designing training someknowledge of learning theory/whatmotivates people is useful!
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Reinforcement Theory Emphasizes that people are motivated
to perform or avoid certain behaviorsbecause of past outcomes that haveresulted from those behaviors.
Positive reinforcement
Negative Reinforcement Extinction
Punishment
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Reinforcement Theory(continued)
From a training perspective, it suggests thatfor learners to acquire knowledge, change
behavior, or modify skills, the trainer needs toidentify what outcomes the learner finds mostpositive and negative.
Trainers then need to positively reinforcetrainees for doing the things (behaviors) thatlead to the outcomes they value.
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Social Learning Theory Emphasizes that people learn by observing
other persons (models) whom they believe
are credible and knowledgeable.
Self-efficacy ones belief in their ability toperform a given task
When others gain rewards for doing aspecific behavior or action, you assume ifyou do it, you will be rewarded too.
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Goal Theories
Goal setting theoryGoal setting theoryassumes behavior resultsfrom a persons conscious goals and intentions.
Goals influence behavior by directing energyand attention, sustaining effort over time, andmotivating the person to develop strategies forgoal attainment.
Research suggests that specific challenginggoals have been shown to lead to highperformance only if people are committed tothe goal.
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Goal Theories (continued)
It suggests that learning can be facilitatedby providing trainees with specificchallenging goals and objectives.
The influence of goal setting theory can be
seen in the development of training lessonplans, objectives, course & programoutcomes etc.
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Need Theories Need theories help explain the value that a
person places on certain outcomes.
Need theories suggest that to motivatelearning: trainers should identify trainees needs, and communicate how training program content relates
to fulfilling these needs. Also, giving trainees a
choice when appropriate is motivating. If the basic needs of trainees are not met,
they are unlikely to be motivated to learn oreven attend training.
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Expectancy Theory Expectancy theory suggests that learning
is most likely to occur when employees
believe: They can learn the content of the program
(expectancy)
Learning is linked to outcomes such as betterjob performance, a salary increase, or peerrecognition (instrumentality)
Employees value these outcomes
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Expectancy Theory of
Motivation
X X = Effort
ExpectancyExpectancy InstrumentalityInstrumentality ValanceValance
Effort Performance Performance Outcome Value of Outcome
Does Trainee Have Ability
to Learn?
Does Trainee Believe HeCan Learn?
Does Trainee Believe
Training Outcomes
Promised Will BeDelivered?
Are Outcomes Related to
Training Valued?
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Expectancy Discuss goals of the training program or
session
Design training for incrementalsuccesses
Make it clear what completion of thetraining will do for the person
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Adult Learning Theory
Adult learning theory was developed out of a need for
a specific theory of how adults learn. It is based on several assumptions:
Adults have the need to know why they are learning something.
Adults have a need to be self-directed.
Adults bring more work-related experiences into the learning
situation. Adults enter into a learning experience with a problem-centered
approach to learning.
Adults are motivated to learn by both extrinsic and intrinsicmotivators.
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Lessons from Learning
Theories Feedback and Reinforcement is necessary
Practice is important/Clear Objectives
Material must be meaningful
Learners must be involved
The Trainer must be credible
Learners must be able to see the benefits &achieve incremental successes
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Learning Styles or Preferred
Approach to Learning Single Style
An individual can use a style selectedfrom any number of possibilities
Everyone has many differentcombinations of learning styles
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Other Common Learning
Styles Listening & Reading
Observing & Imitating Doing
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Learning Styles ContVisual Write out most things, visualize
in your head, use charts, maps, videos,
flash cardsAuditory Talk to others, read and then
recite it aloud, taped lectures
Tactile write what is to be learnedseveral times, take good notes, makestudy sheets, associate with real things
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Training administration
involves: (1 of 2) Communicating courses and programs to
employees
Enrolling employees in courses and programs
Preparing and processing any pre-trainingmaterials such as readings or tests
Preparing materials that will be used in
instruction Testing equipment that will be used in
instruction
Arranging for the training facility and room
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Training administration
involves: (2 of 2)
Having backup equipment shouldequipment fail
Providing support during instruction
Distributing evaluation materials
Facilitating communications betweentrainer and trainees during and aftertraining
Recording course completion in the
trainees records or personnel files
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Seating Arrangements What type of interactions are required
between trainer and trainees?
Traditional classroom seating for lectureand audiovisual presentation
Fan-type seating allows everyone to
communicate, can easily switch fromlistening to a presentation to working ingroups/teamwork
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Seating Arrangements Horseshoe seating allows for various
presentations and total group
interaction. Trainees can all see eachother
Conference seating for group discussionand limited presentation
http://www.nwlink.com/~donclark/hrd/seating.html
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Program Design coordinating &designing specific lessons
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Course Parameters Title
Target audience Statement of purpose
Goals of the course
Location Time
Instructors name
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Detailed Lesson Plan (Noe
page 157) Lesson plans are usually prepared for
each day of training
Title, length, learning objectives, targetaudience, instructor, materials andequipment, evaluation and
assignments, outline of what you wantto do for a specified time segment
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Training Objectives
Employees learn best when theyunderstand the objective of the trainingprogram
The objectiveobjective refers to to the purposeand expected outcome of trainingactivities
Objectives are useful for identifying thetypes of training outcomes that shouldbe measured to evaluate a trainingprograms effectiveness
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Types of Training Objectives can match
the types of evaluations you intend to do
Trainee Reaction Objectives
Learning Objectives
Transfer of Training Objectives orBehavioral Change
Organizational Outcome Objectives
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Hierarchy of Objectives Training Program Outcomes broad statements of
purpose. Usually measured by results such asincreased customer satisfaction, less turnover,
increased sales, less accidents etc. Training Course Objectives (reaction, learning,
behavior) Course examples: leadership, Microsoft office, stress
management etc.
Courses can contain from 1 to several lessons
Specific Lesson Objectives (reaction, learning,behavior)
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A training or learning objectivehas three components:
1. A statement of what the employee is expected todo (performance or desired behavior)
2. A statement of the quality or level of performancethat is acceptable (standard/criterion)
3. A statement of the conditions under which thetrainee is expected to perform the desired outcome(conditions) Where, when or what is needed?
4. Research suggests a time frame for completion mayalso be included
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Example Given a diagram of machine tool X, the
trainee/learner will be able to describe
all safety features with 100 percentaccuracy.
After training, the employee will be able
to operate a cash register by using thetouch method maintaining a 99%accuracy rate.
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Blooms Taxonomy Cognitive
Domain Measurable learning objectives can be
developed by using one or more verbs
that are appropriate to a specific levelof learning in the cognitive domain.
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Blooms Taxonomy Knowledge: identify, list, tell, define,
arrange
Comprehension: describe, explain,summarize, translate, review
Application: construct, demonstrate,
solve, apply, illustrateAnalysis: analyze, generalize, organize,
diagram, test
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Blooms Taxonomy Synthesis: compile, create, design,
arrange, collect, assemble
Evaluation: appraise, compare,contrast, argue
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Practice Re-Writing LearningObjectives
At the end of the training, learners will be ableto:
Apply theories of motivation to differentsituations
Recognize and identify different personalities
and know how to motivate them Understand what is necessary to have an
effective team