learning & prog. design

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  • 8/8/2019 Learning & Prog. Design

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    Learning Theory and

    Program Design Learning Theories/Adult Learning

    Learning Styles Program Design

    Learning Objectives

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    Learning If we cant observe learning, how do we

    know it has occurred?

    Infer learning by observing a behavioralchange or development

    Examine cognitions - changes in the

    way people process information andrespond to information, think, problemsolve

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    Learning The change can be attitudes or feelings

    (Affective domain)

    The change can be in physical actions(psychomotor domain)

    When designing training someknowledge of learning theory/whatmotivates people is useful!

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    Reinforcement Theory Emphasizes that people are motivated

    to perform or avoid certain behaviorsbecause of past outcomes that haveresulted from those behaviors.

    Positive reinforcement

    Negative Reinforcement Extinction

    Punishment

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    Reinforcement Theory(continued)

    From a training perspective, it suggests thatfor learners to acquire knowledge, change

    behavior, or modify skills, the trainer needs toidentify what outcomes the learner finds mostpositive and negative.

    Trainers then need to positively reinforcetrainees for doing the things (behaviors) thatlead to the outcomes they value.

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    Social Learning Theory Emphasizes that people learn by observing

    other persons (models) whom they believe

    are credible and knowledgeable.

    Self-efficacy ones belief in their ability toperform a given task

    When others gain rewards for doing aspecific behavior or action, you assume ifyou do it, you will be rewarded too.

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    Goal Theories

    Goal setting theoryGoal setting theoryassumes behavior resultsfrom a persons conscious goals and intentions.

    Goals influence behavior by directing energyand attention, sustaining effort over time, andmotivating the person to develop strategies forgoal attainment.

    Research suggests that specific challenginggoals have been shown to lead to highperformance only if people are committed tothe goal.

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    Goal Theories (continued)

    It suggests that learning can be facilitatedby providing trainees with specificchallenging goals and objectives.

    The influence of goal setting theory can be

    seen in the development of training lessonplans, objectives, course & programoutcomes etc.

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    Need Theories Need theories help explain the value that a

    person places on certain outcomes.

    Need theories suggest that to motivatelearning: trainers should identify trainees needs, and communicate how training program content relates

    to fulfilling these needs. Also, giving trainees a

    choice when appropriate is motivating. If the basic needs of trainees are not met,

    they are unlikely to be motivated to learn oreven attend training.

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    Expectancy Theory Expectancy theory suggests that learning

    is most likely to occur when employees

    believe: They can learn the content of the program

    (expectancy)

    Learning is linked to outcomes such as betterjob performance, a salary increase, or peerrecognition (instrumentality)

    Employees value these outcomes

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    Expectancy Theory of

    Motivation

    X X = Effort

    ExpectancyExpectancy InstrumentalityInstrumentality ValanceValance

    Effort Performance Performance Outcome Value of Outcome

    Does Trainee Have Ability

    to Learn?

    Does Trainee Believe HeCan Learn?

    Does Trainee Believe

    Training Outcomes

    Promised Will BeDelivered?

    Are Outcomes Related to

    Training Valued?

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    Expectancy Discuss goals of the training program or

    session

    Design training for incrementalsuccesses

    Make it clear what completion of thetraining will do for the person

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    Adult Learning Theory

    Adult learning theory was developed out of a need for

    a specific theory of how adults learn. It is based on several assumptions:

    Adults have the need to know why they are learning something.

    Adults have a need to be self-directed.

    Adults bring more work-related experiences into the learning

    situation. Adults enter into a learning experience with a problem-centered

    approach to learning.

    Adults are motivated to learn by both extrinsic and intrinsicmotivators.

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    Lessons from Learning

    Theories Feedback and Reinforcement is necessary

    Practice is important/Clear Objectives

    Material must be meaningful

    Learners must be involved

    The Trainer must be credible

    Learners must be able to see the benefits &achieve incremental successes

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    Learning Styles or Preferred

    Approach to Learning Single Style

    An individual can use a style selectedfrom any number of possibilities

    Everyone has many differentcombinations of learning styles

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    Other Common Learning

    Styles Listening & Reading

    Observing & Imitating Doing

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    Learning Styles ContVisual Write out most things, visualize

    in your head, use charts, maps, videos,

    flash cardsAuditory Talk to others, read and then

    recite it aloud, taped lectures

    Tactile write what is to be learnedseveral times, take good notes, makestudy sheets, associate with real things

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    Training administration

    involves: (1 of 2) Communicating courses and programs to

    employees

    Enrolling employees in courses and programs

    Preparing and processing any pre-trainingmaterials such as readings or tests

    Preparing materials that will be used in

    instruction Testing equipment that will be used in

    instruction

    Arranging for the training facility and room

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    Training administration

    involves: (2 of 2)

    Having backup equipment shouldequipment fail

    Providing support during instruction

    Distributing evaluation materials

    Facilitating communications betweentrainer and trainees during and aftertraining

    Recording course completion in the

    trainees records or personnel files

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    Seating Arrangements What type of interactions are required

    between trainer and trainees?

    Traditional classroom seating for lectureand audiovisual presentation

    Fan-type seating allows everyone to

    communicate, can easily switch fromlistening to a presentation to working ingroups/teamwork

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    Seating Arrangements Horseshoe seating allows for various

    presentations and total group

    interaction. Trainees can all see eachother

    Conference seating for group discussionand limited presentation

    http://www.nwlink.com/~donclark/hrd/seating.html

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    Program Design coordinating &designing specific lessons

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    Course Parameters Title

    Target audience Statement of purpose

    Goals of the course

    Location Time

    Instructors name

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    Detailed Lesson Plan (Noe

    page 157) Lesson plans are usually prepared for

    each day of training

    Title, length, learning objectives, targetaudience, instructor, materials andequipment, evaluation and

    assignments, outline of what you wantto do for a specified time segment

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    Training Objectives

    Employees learn best when theyunderstand the objective of the trainingprogram

    The objectiveobjective refers to to the purposeand expected outcome of trainingactivities

    Objectives are useful for identifying thetypes of training outcomes that shouldbe measured to evaluate a trainingprograms effectiveness

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    Types of Training Objectives can match

    the types of evaluations you intend to do

    Trainee Reaction Objectives

    Learning Objectives

    Transfer of Training Objectives orBehavioral Change

    Organizational Outcome Objectives

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    Hierarchy of Objectives Training Program Outcomes broad statements of

    purpose. Usually measured by results such asincreased customer satisfaction, less turnover,

    increased sales, less accidents etc. Training Course Objectives (reaction, learning,

    behavior) Course examples: leadership, Microsoft office, stress

    management etc.

    Courses can contain from 1 to several lessons

    Specific Lesson Objectives (reaction, learning,behavior)

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    A training or learning objectivehas three components:

    1. A statement of what the employee is expected todo (performance or desired behavior)

    2. A statement of the quality or level of performancethat is acceptable (standard/criterion)

    3. A statement of the conditions under which thetrainee is expected to perform the desired outcome(conditions) Where, when or what is needed?

    4. Research suggests a time frame for completion mayalso be included

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    Example Given a diagram of machine tool X, the

    trainee/learner will be able to describe

    all safety features with 100 percentaccuracy.

    After training, the employee will be able

    to operate a cash register by using thetouch method maintaining a 99%accuracy rate.

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    Blooms Taxonomy Cognitive

    Domain Measurable learning objectives can be

    developed by using one or more verbs

    that are appropriate to a specific levelof learning in the cognitive domain.

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    Blooms Taxonomy Knowledge: identify, list, tell, define,

    arrange

    Comprehension: describe, explain,summarize, translate, review

    Application: construct, demonstrate,

    solve, apply, illustrateAnalysis: analyze, generalize, organize,

    diagram, test

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    Blooms Taxonomy Synthesis: compile, create, design,

    arrange, collect, assemble

    Evaluation: appraise, compare,contrast, argue

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    Practice Re-Writing LearningObjectives

    At the end of the training, learners will be ableto:

    Apply theories of motivation to differentsituations

    Recognize and identify different personalities

    and know how to motivate them Understand what is necessary to have an

    effective team