Learning Infused Libraries: Honest Talk About What it REALLY Takes to Create a

Learning Commons

LOEX 2008

Laura Baker

Learning Commons

• Integrates information, technology, and writing services– along with expert help – to create a learning environment that is more complete, more holistic, and much more exciting.

• A new conception of library services

Challenge

“To conceive of it as owned by learners …”

Bennett, S. (2003) Libraries Designed for Learning, p.45

Solution – Ask the User

Architecture

Interior Design

Market ResearchStudent and

faculty surveys/ focus groups

Top Learner Needs

1. Computers and Technology More workstations Configured for groups, not individuals

• Technology enabled spaces• Pod design to facilitate group use

2. Relaxed Intellectual Atmosphere

Needs Most Improvement(Student response)

15%

77%

8%

Technology

Atmosphere

Organization

Prefer a "Barnes and Noble" atmosphere?

36.67

56.67

6.670 0

0

10

20

30

40

50

60

StronglyAgree

Agree Neutral Disagree StronglyDisagree

Per

cen

t

Art Gallery

Positive work environment

Coffee bar conversation

Casual seating

Old Ref. Desk …

… New Ref. Desk

3. Proactive service model

First Year Results Gatecount up by 34% Research assistance up 15% Technology, writing, speaking centers show

sustained increase

Negative Comments

20.12%

15.68%

10.65% 10.06% 8.88% 8.58%

3.85%

22.19%C

om

pu

ters

Bu

ildin

g

Fo

od

No

ise

Lib

rary

Re

sou

rce

s

Ho

urs

Oth

er

Se

rvic

es

Positive Comments

60.61%

21.21%

7.07% 8.08%2.02% 1.01%

"Love it" Building Other Services Libraryresources

Food

Collaboration

Conversation

Community

Key Questions:

User relationship

Partner with other groups

Key Questions:

Library that says YES

Is it worth it?

Contact Information

http://www.acu.edu/learningcommons

Laura Baker

Librarian and Interim Learning Commons Coordinator

laura.baker@acu.edu