leadership in changing times · leadership in changing times lynn richardson, sphr content based...
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Tailoring Opportunities in Pursuit of the Perfect Match LEADERSHIP IN CHANGING TIMES
Lynn Richardson, SPHR
Content based on:
“Bounce” Keith McFarland
“The 7 Habits of Highly Effective People” Steven Covey
“Science of Motivation” Dr. Teresa Daniel, Dr. Gary Metcalf
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TURNING TOUGH TIMES INTO TRIUMPH
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Embrace the
Bounce
Manage Morale
Identify /Manage the Mission
Manage Mental Factors
Manage Anxiety
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RESILIENCE VS. RESISTANCE
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The most successful people and organizations are not those with thick skin or iron will, but
rather those most able to disintegrate
and reintegrate quickly and successfully.
“Bounce” Keith McFarland
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BOUNCE/RESISTANCE POTENTIAL
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PERSONAL RESILIENCE RATING
Change Averse Slow to Change Change Agent
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PERSONAL RESILIENCE
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Fearful? Worried?
Excited? Interested?
If a change in procedures
occurred at work would you…
Review advantages/disadvantages?
Open yourself to new ways?
Focus on why it might not work?
Feel status quo is good enough?
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EMBRACE THE BOUNCE
When the change on the outside exceeds the change on the inside, the end is in sight.
Jack Welch
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GET THE PEOPLE RIGHT
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Relevance Accountability Visibility
90%
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Circle of
Influence
MANAGE ANXIETY
DON’T ADD TO
THEIR ANXIETY
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a fact of life.
If a problem can’t be solved, it isn’t a problem; it’s a fact of life.
MANAGE MENTAL FACTORS
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IDENTIFY & MANAGE THE MISSION
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MANAGING MORALE
Self Confident
Good Listener
Decisive
Realistic Visionary
High Integrity
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LEADERSHIP QUALITIES
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MANAGING MORALE
Sense of Accomplishment
Individualized Recognition
Interesting/Inspiring Work
Personal/Professional Development
Autonomy
Intrinsic Rewards =
HIGH MOTIVATION
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