Lasting Change Part 1: Predicting Success or Failure

(Part 1 of 3)

Presented By:

Carlann Fergusson Propel Forward

Orlando, FL

Presented at: ACLEA 55th Mid-Year Meeting

January 25, 2019 Phoenix, Arizona

Carlann Fergusson PropelForwardOrlando,FL

Leadership  change expert  and  author Carlann  Fergusson  inspires  audiences  to  create  lasting  change. Using  her  unique  mix  of  expertise  in  executive  leadership,  change  management  and  behavioral psychology,  she  prepares  her  audiences  to  lead  others  and  themselves  through  the  desired transformation. Her memorable advice  is based on  leading  large‐scale changes such as restructurings, downsizings, acquisitions, and global expansion.  It also  reflects over  twenty years of coaching  leaders through deep personal change. Though the type of change may be different but the journey to success is the same. Carlann  led award winning global and national teams for Intel, Visteon, Meijer, Press Ganey Florida  Power  and  the  US  Government.  Her  roles  included  overseeing  organizational  and  talent development, strategic planning, corporate communications and manufacturing. Her graduate degree is in  Industrial‐Organizational Psychology. As  the owner of Propel  Forward  LLC,  she provides  consulting and  executive  coaching  to  leaders  across  all  industries. Carlann  also  gets  the pleasure of  influencing future executives as an adjunct instructor for Northwestern University’s Leadership Program. Carlann is the author of the highly acclaimed book The  Insightful Leader: Find Your Superpowers, Crush Limiting Beliefs and Abolish Self‐Sabotaging Behaviors  (Praeger,  June 2018). The book  received endorsements from Marshall Goldmith, New York Times #1 Best‐Selling Author as well as from Jack Stahl, former CEO of Revlon and former President of The Coca‐Cola Company. Carlann has been a featured guest on ABC News Radio, Wharton Business Radio and has been cited  in CBS MoneyWatch,  International Business Times, Newsday  and Workday.  Carlann  resides  in Orlando,  Florida with  her  husband who works  for Disney. They shamelessly lure their two married children into family visits with free park tickets    

Creating Lasting Change

Part 1: Predicting Success or Failure

Carlann Fergussonwww.propelforward.com

1

• Part 1 – Predicting Success or Failure

– Identifying the 3 essential elements to change that will ensure your success

• Part 2 – Creating Pain and Pleasure

– Understanding fear and motivation to overcome resistance

• Part 3 – Energizing Others to Action

– Making your change something others will gladly help you achieve

Creating Lasting Change

2

• Part 1 – Predicting Success or Failure

– Identifying the 3 essential elements to change that will

ensure your success

• Part 2 – Creating Pain and Pleasure

– Understanding fear and motivation to overcome resistance

• Part 3 – Energizing Others to Action

– Making your change something others will gladly help you

achieve

Creating Lasting Change

3

Leading Change is like….

4

In small groups:

• Share personal or professional changes have you tried in the last two years. Share if it was successful or not. Share what you think caused it to be successful or unsuccessful. (8 mins)

– After listening to these stories, what does the group believe are commonalities to the successes?

– What are commonalities to the failures?

• Flip chart your responses in 2 categories (5 mins)

– Elements of success

– Elements of failures

Decoding Successful Change

5

In small groups:

• Share personal or professional changes have you tried in the last two years. Share if it was successful or not. Share what you think caused it to be successful or unsuccessful. (8 mins)

– After listening to these stories, what does the group believe are commonalities to the successes?

– What are commonalities to the failures?

• Flip chart your responses in 2 categories (5 mins)

– Elements of success

– Elements of failures

Decoding Successful Change

6

7

D x V x FS > RDissatisfaction with the Current State

Resistance to Change

Knowledge of the First Steps

Clear, Compelling, Realistic Vision of the Future

The Change Equation by David Gleicher, promoted by Richard Beckhard & Reuben Harris, and simplified by Kathie Dannemiller

7

The Change Equation

88

9

9

1010 10

11

D x V x FS > RDissatisfaction with the Current State

Resistance to Change

Knowledge of the First Steps

Clear, Compelling, Realistic Vision of the Future

What’s Missing From Your Change?

11

Fab 7/9 Merge

D x V x FS > R

Increase productivity and cost efficiencies of two aging factories

12

13

D x V x FS > RDissatisfaction with the Current State

Resistance to Change

Knowledge of the First Steps

Clear, Compelling, Realistic Vision of the Future

Can You Create Your Missing Factors?

13

14

D x V x FS > RDissatisfaction with the Current State

Resistance to Change

Knowledge of the First Steps

Clear, Compelling, Realistic Vision of the Future

14

Part 2: Creating Pain & PleasureUnderstanding Fear and Motivation

Slide 14

CF1 Carlann Fergusson, 12/5/2018

Connect

15

Carlann FergussonCarlann@propelforward.com321-600-4080

www.propelforward.comwww.theinsightfulleader.com

15

Change Your Leadership