kozier-chapter 6 -health care delivery system

46
Kozier & Erb's Fundamentals of Nursing, 8e Berman, Snyder, Kozier, Erb Copyright 2008 by Pearson Education, Inc. Chapter 6 Health Care Delivery Systems

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Page 1: Kozier-Chapter 6 -Health Care DElivery System

Kozier & Erb's Fundamentals of Nursing, 8eBerman, Snyder, Kozier, ErbCopyright 2008 by Pearson Education, Inc.

Chapter 6

Health Care Delivery Systems

Page 2: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 1

Which of the following is an example of a primary prevention activity?

1. Antibiotic treatment of a suspected urinary tract infection.

2. Occupational therapy to assist a client in adapting his or her home environment following a stroke.

3. Nutrition counseling for young adults with a strong family.

4. History of high cholesterol.5. Removal of tonsils for a client with recurrent

tonsillitis.

Page 3: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 1

1. Antibiotic therapy is secondary prevention.

2. Rehabilitation efforts following an illness are considered tertiary prevention.

3. Correct. Actions such as diet modification that help to prevent an illness or detect it in its early stages are primary prevention.

4. Surgery is secondary prevention.

Page 4: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 2

Which of the following statements is true regarding types of health care agencies?

1. Hospitals provide only acute, inpatient services.2. Public health agencies are funded by

governments to investigate and provide health programs.

3. Surgery can only be performed inside a hospital setting.

4. Skilled nursing, extended care, and long-term care facilities provide care for the elderly whose insurance no longer covers hospital stays.

Page 5: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 2

1. Hospitals may provide a variety of wellness and clinic programs in addition to inpatient services.

2. Correct. City, county, state, or federal government funds pay for health department and agency activities aimed at the global health of the community.

3. Surgery may be performed in outpatient surgery centers and physicians’ offices in addition to within hospitals.

4. Skilled nursing, extended care, and long-term care facilities provide care to persons of all ages who require rehabilitation or subacute care. This is not necessarily related to insurance coverage for hospital stays.

Page 6: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 3

In most cases, clients must have a primary care provider in order to receive health insurance benefits. If a client is in need of a primary care provider, it is most appropriate for the nurse to recommend which of the following?

1. Family practice physician2. Physical therapist3. Case manager/discharge planner4. Pharmacist

Page 7: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 3

1. Correct. Primary care providers are limited to generalist physicians and advanced practice nurses. In some cases a gynecologist may qualify as a primary care provider and in other cases not.

2. Physical therapists do not have a scope of practice broad enough to serve as primary care providers.

3. Pharmacists are not responsible for providing direct client care.

4. Case managers/discharge planners are not responsible for providing direct client care.

Page 8: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 4

The most significant method for reducing the ongoing increase in the cost of health care in the United States includes controlling which of the following?

1. Number of children according to the family's income.

2. Numbers of uninsured and underinsured persons.

3. Number of physicians and nurses nationwide.4. Competition among drug and medical

equipment manufacturers.

Page 9: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 41. The number of children is increasing, but in the United

States and Canada this is a nonmodifiable factor. Also, the majority of health care costs are incurred by adults and elders who tend to have multiple and chronic health conditions.

2. Correct. When people have inadequate insurance for health costs, they tend to avoid early and preventive care. This results in eventual use of much more costly resources such as emergency rooms. Methods to provide minimum levels of insurance coverage have been successful in other countries.

3. There is currently a significant shortage of nurses and maldistribution of physicians so reducing their numbers would only worsen the problem.

4. Competition among manufacturers is more likely to cause costs to fall than to rise.

Page 10: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 5

A client is seeking to control health care costs for both preventive and illness care. Although no system guarantees exact out-of-pocket expenditures, the most prepaid and predictable client contribution would be seen with:

1. Medicare.2. An individual fee-for-service insurance.3. A preferred provider organization (PPO).4. A health maintenance organization (HMO).

Page 11: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 5

1. Medicare covers a minimal number of preventive and outpatient services so the cost cannot be anticipated.

2. Individual fee-for-service insurance is perhaps the most costly to the client, with potentially large differences between the amount of coverage the insurance company pays and the provider’s charges.

3. Correct. A health maintenance organization involves a set monthly membership fee and predictable visit or deductible costs.

4. PPOs are less costly than fee-for-service but more expensive than HMOs.

Page 12: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Types of Health Care Services

• Primary prevention– Health promotion– Illness prevention

• Secondary prevention– Diagnosis– Early detection– Treatment

Page 13: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Types of Health Care Services

• Tertiary prevention– Rehabilitation– Health restoration– Palliative care

Page 14: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Government agencies– Public health services

• Physicians’ offices– Primary care– Routine health screening– Diagnosis and treatment

Page 15: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

Page 16: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Government agencies– Public health services

• Physicians’ offices– Primary care– Routine health screening– Diagnosis and treatment

Page 17: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Ambulatory care centers– Diagnostic treatment facilities– Minor surgery

• Occupational health clinics– Run by companies for employees– Health promotion activities

Page 18: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Hospitals– Acute inpatient services– Outpatient and ambulatory care– Emergency department– Hospice care

• Subacute care– Variation of inpatient care– Technically complex treatments

Page 19: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Extended care facilities (formerly called nursing homes)– Independent living– Assisted, skilled, extended care facilities– Rehabilitation– Custodial care

• Retirement and assisted-living centers– For clients unable to stay at home, but

do not require hospital or nursing home

Page 20: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Rehabilitation centers– Restore or recuperate health– Drug and alcohol

• Home health care agencies– Education to clients and families– Care to acute, chronic, or terminally ill

• Rural care hospitals– Federal funding– Services for rural residents

Page 21: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Day-care centers– Infants or children– Adults that cannot be left at home

• Hospice services– Care for dying in home or facility– Improve or maintain quality of life until

death

Page 22: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Agencies

• Crisis centers– Emergency services for life crises– Counseling and support

• Mutual support or self-help groups– Health problems– Life crises

Page 23: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Professionals

• Nurses• Alternative (complementary) care

providers• Case manager• Dentists• Dietitians• Nutritionists

Page 24: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Professionals

PT designsstrengtheningand balanceexercise plan

MD developsmedical care plan,

prescribesmedications and

treatments

Resp Therapistprovidesbreathing

treatments Pharmacistsupplies and

teaches aboutmedications

Casemanager

communicatescare plan to

family and otherproviders

OT designsself-care activities

that reserveclient's energy

Dieticiancreates

low-salt diet

RNdevelopsnursing

care plan

73-year oldwith heart

failure, short ofbreath

Page 25: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Professionals

• Alternative (complementary care providers)

• Dentists• Nurses• Nutritionists• Occupational

therapists • Paramedics/EMTs• Pharmacists

• Physical therapists • Physicians• Physician assistants• Podiatrists• Respiratory therapists• Social workers• Spiritual support

personnel• Unlicensed assistive

personnel (UAPs)

Page 26: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Factors that Affect Health Care Delivery

• Increasing number of elderly• Advances in technology • Economics• Women’s health issues• Uneven distribution of services • Access to health insurance• Homeless and the poor• HIPAA• Demographic changes

Page 27: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Number of Nurses per 100,000 Population Map

Page 28: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

• For adults over 65• Part A provides hospitalization, home

care, hospice• Part B provides partial outpatient and

physician services (voluntary)• Part D prescription plan (voluntary)• Does not cover dental, eyeglasses,

hearing aids, etc.

Medicare

Page 29: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Medicaid

• Financial assistance• Each state is distinct

Page 30: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Supplemental Security Income

• Benefits for people with disabilities• For those not eligible for Social

Security

Page 31: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

State Children’s Health Insurance Program (SCHIP)

• Insurance coverage for poor and working class children

• Includes primary care, prescriptions, hospitalization

Page 32: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Prospective Payment System

• Limits amount paid to hospitals that are reimbursed by Medicare

Page 33: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Private Insurance Plans

• Not-for-profit and For-profit• Most often pay 80% of costs

Page 34: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Health Care Group Plans

• Provide blanket medical service in exchange for monthly payment– Health Maintenance Organization (HMO)– Preferred Provider Organization (PPO)– Preferred Provider Arrangements (PPA)– Independent Practice Associations (IPA)– Physician/Hospital Organizations (PHO)

Page 35: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Post Test

• Use your clickers to complete the following post test.

Page 36: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 1

Which of the following is an example of a primary prevention activity?

1. Antibiotic treatment of a suspected urinary tract infection.

2. Occupational therapy to assist a client in adapting his or her home environment following a stroke.

3. Nutrition counseling for young adults with a strong family.

4. History of high cholesterol.5. Removal of tonsils for a client with recurrent

tonsillitis.

Page 37: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 1

1. Antibiotic therapy is secondary prevention.

2. Rehabilitation efforts following an illness are considered tertiary prevention.

3. Correct. Actions such as diet modification that help to prevent an illness or detect it in its early stages are primary prevention.

4. Surgery is secondary prevention.

Page 38: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 2

Which of the following statements is true regarding types of health care agencies?

1. Hospitals provide only acute, inpatient services.2. Public health agencies are funded by

governments to investigate and provide health programs.

3. Surgery can only be performed inside a hospital setting.

4. Skilled nursing, extended care, and long-term care facilities provide care for the elderly whose insurance no longer covers hospital stays.

Page 39: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 2

1. Hospitals may provide a variety of wellness and clinic programs in addition to inpatient services.

2. Correct. City, county, state, or federal government funds pay for health department and agency activities aimed at the global health of the community.

3. Surgery may be performed in outpatient surgery centers and physicians’ offices in addition to within hospitals.

4. Skilled nursing, extended care, and long-term care facilities provide care to persons of all ages who require rehabilitation or subacute care. This is not necessarily related to insurance coverage for hospital stays.

Page 40: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 3

In most cases, clients must have a primary care provider in order to receive health insurance benefits. If a client is in need of a primary care provider, it is most appropriate for the nurse to recommend which of the following?

1. Family practice physician2. Physical therapist3. Case manager/discharge planner4. Pharmacist

Page 41: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 3

1. Correct. Primary care providers are limited to generalist physicians and advanced practice nurses. In some cases a gynecologist may qualify as a primary care provider and in other cases not.

2. Physical therapists do not have a scope of practice broad enough to serve as primary care providers.

3. Pharmacists are not responsible for providing direct client care.

4. Case managers/discharge planners are not responsible for providing direct client care.

Page 42: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 4

The most significant method for reducing the ongoing increase in the cost of health care in the United States includes controlling which of the following?

1. Number of children according to the family's income.

2. Numbers of uninsured and underinsured persons.

3. Number of physicians and nurses nationwide.4. Competition among drug and medical

equipment manufacturers.

Page 43: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Rationales 41. The number of children is increasing, but in the United

States and Canada this is a nonmodifiable factor. Also, the majority of health care costs are incurred by adults and elders who tend to have multiple and chronic health conditions.

2. Correct. When people have inadequate insurance for health costs, they tend to avoid early and preventive care. This results in eventual use of much more costly resources such as emergency rooms. Methods to provide minimum levels of insurance coverage have been successful in other countries.

3. There is currently a significant shortage of nurses and maldistribution of physicians so reducing their numbers would only worsen the problem.

4. Competition among manufacturers is more likely to cause costs to fall than to rise.

Page 44: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Question 5

A client is seeking to control health care costs for both preventive and illness care. Although no system guarantees exact out-of-pocket expenditures, the most prepaid and predictable client contribution would be seen with:

1. Medicare.2. An individual fee-for-service insurance.3. A preferred provider organization (PPO).4. A health maintenance organization (HMO).

Page 45: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Resources• Audio Glossary• Case Management Resource Guide

Searchable database of over 120,000 specialty health care services, facilities, businesses, and organizations

• Critical Pathways in Home CareThis site defines critical pathways and their use in home care.

• Medicare: Alternatives to Nursing Home CareThe Official U.S. Government site for people with Medicare offers information on alternatives to nursing home care.

• Medicare: Nursing Homes OverviewThe Official U.S. Government site for people with Medicare gives an overview of nursing homes.

• Centers for Medicare & Medicaid ServicesInformation and press releases on topics pertaining to Medicaid and Medicare

Page 46: Kozier-Chapter 6 -Health Care DElivery System

Copyright 2008 by Pearson Education, Inc.

Resources• Healthy People 2010

This site contains the Healthy People 2010 documents• The National Academies News

U.S. Health Care Delivery System Needs Major Overhaul To Improve Quality and Safety

• Harvard Medical School Department of Health Care PolicyThe Department of Health Care Policy is to serve the nation as a leading source for scientific knowledge about our health care system.

• 21st Century AdvancesThe Office on Women's Health in the U.S. Department of Health and Human Services

• Council on Health Care Economics and PolicyThis site provides information on health care policy research and information from key experts in health care economics.