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MOXIE SOFTWAREBob Peery, Director Product ManagementMoxie Softwaremoxiesoft.com

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WHAT’S TRENDING?

1. Knowledge resurgence inside and outside the enterprise

2. Multi-channel customers experiences

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#1 KNOWLEDGE RESURGENCE

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MARKET TREND #2:MULTI-CHANNEL

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The improvement in a process that had collaboration

added was on average 23%

with a maximum of 82%

THE KM EVOLUTION

The improvement in a process that had collaboration

added was on average 23% with a maximum of 82%

-McKenzie

Source: McKenzie

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WE BUILD BARRIERS TO GOOD KM

Esteban Kolsky, Think Jar

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MEGA TREND:MOXIE ANSWER ENGINE™

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ON THE HORIZON

1. Presence2. Dynamic Expertise3. Recommendation Engine4. Usage in Context5. Structure When Needed

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THANK YOUBob Peery, Director Product ManagementMoxie Softwaremoxiesoft.com