kazakhstan civil service: current situation and priorities · foundation for the current civil...

Kazakhstan Civil Service:

Current Situation and Priorities

PUBLIC ADMINISTRATION REFORM MEASURES

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KAZAKHSTAN 2030 STRATEGIC DEVELOPMENT PRIORITY:

COMPACT AND PROFESSIONAL CIVIL SERVICE

KEY MEASURES

To ensure an integrated approach to developing and implementing policies:

strategic planning,

results oriented budgeting

To enhance the state bodies efficiency:

performance management system and the state bodies’ efficiency

evaluation (by the President’s Decree in 2010):

- personnel management;

- public services delivery;

- strategic planning;

- budgeting;

- information systems

To improve the public services quality;

To ensure the efficiency and transparency in decision making

FIRST STAGE REFORMS IN CIVIL SERVICE

Late 1990-es:

Intensive study of the international civil service practices;

Legislation drafting with the support of international organizations and developed

countries, including the OECD members;

Foundation for the current civil service model of Kazakhstan

CIVIL SERVICE LAW (1999)

FOR THE FIRST TIME AMONG THE CIS COUNTRIES

civil service positions are legally divided into

political and administrative;

administrative civil servants are legally protected in case of political ones’

(e.g. minister’s) dismissal;

obligatory competitive selection is introduced in the civil service;

special state body for civil service affairs is established, it has territorial

divisions in the regions

BY MANY INTERNATIONAL EXPERTS KAZAKHSTAN

IS A REGIONAL LEADER IN CIVIL SERVICE REFORMING

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NEW PRIORITIES FOR CIVIL SERVICE REFORM

PRESIDENT’S POLITICAL WILL

to reform the civil service and increase its efficiency,

to improve anti-corruption measures and

the quality of public service delivery

CONCEPT OF CIVIL SERVICE NEW MODEL

by the Presidential Decree, 21 July 2011 года, № 119

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CURRENT STAGE REFORMS IN CIVIL SERVICE

CIVIL SERVICE

PROBLEMS ANALYSIS

NEW CHALLENGES,

SOCIETY DEMANDS

INTERNATIONAL

EXPERIENCE

Ensuring meritocracy in recruitment, selection and promotion;

Establishing the senior executive corps “A”;

Capacity building for the personnel management system and

mechanisms, incl. assessment, training, motivation, HR units;

Improving the ethics of conduct and anti-corruption legislation,

Improving the quality of public service delivery;

The priorities and basic principles are reflected in the DRAFT

CIVIL SERVICE LAW which is adopted by the Government and will be

introduced to the Parliament in early November.

Detailed regulations will be adopted by the President’s Decrees, the

Government’s and the Agency’s acts.

PRIORITIES FOR THE CURRENT STAGE

CIVIL SERVICE REFORMS

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OECD RECOMMENDATIONS AND

CIVIL SERVICE REFORM MEASURES: EXAMPLES

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ENSURING MERITOCRACY IN RECRUITMENT, SELECTION AND PROMOTION

OECD MEASURES

Need to introduce

the centralized

selection testing and

to share the

responsibility for

selection between

the AGENCY and

the state bodies

ACCEPTED

Testing will be organized separately from the selection procedures

in the government bodies. They will form their own cadre pools.

Ensuring transparency in testing and its technical security;

Introducing new selection procedures (competency test, essay,

examination, etc.);

Ensuring transparency during an interview (audio and video

recording, possibility for mass media and NGOs representatives

to be observers, external experts);

Decreasing the time constraints for selection procedures

Transfer

appointments are

used as a means to

avoid the

meritocracy based

selection and give

space for corruption

ACCEPTED

Cases for transfer appointment will be legally minimized;

Performance assessment is introduced for transfer appointment

in 2011;

Improvement in mechanisms of performance measurement and

attestation are planned



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ESTABLISHING THE SENIOR EXECUTIVE CORPS “A”

OECD MEASURES

The amount of the politicians is too huge,

there is need to improve the positions

register and decrease the number.

Sharing duties between personnel

commissions and the AGENCY

ACCEPTED

Introducing the senior executive corps “A”

will ensure decreasing the number of the

politicians from 3270 (3,6 %) to 538 (0,6 %).

The AGENCY and its regional divisions will

be the personnel commissions working

bodies.

The AGENCY will conduct the 1st selection

stage (special testing)

Need to introduce career planning ACCEPTED

Career planning for the further professional

development is introduced for the senior

executives

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POLITICAL CIVIL SERVANTS

ADMINISTRATIVE CIVIL SERVANTS

SENIOR EXECUTIVE CORPS “A”

NATIONAL LEVEL: about 520 positions

NATIONAL COMMISSION ON PERSONNEL POLICY

REGIONAL LEVEI: 3136 positions (approx. 196 positions in a region)

REGIONAL PERSONNEL COMMISIONS

Special regulations in the pool forming, selection, appointments and

rotation;

Special qualification requirements

OTHER ADMINISTRATIVE CIVIL SERVANTS

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TRAINING, MOTIVATION AND PAY SYSTEM, PERSONNEL MANAGEMENT SYSTEM

OECD MEASURES

To ensure annual civil

servants’ training on the

anti-corruption and ethics

Training courses are provided on a regular basis in the

Academy of Public Administration and Regional Training

Centres.

Need to introduce clear

regulations for bonus

payments and ensure

their transparency

Introducing Civil Service Day (23 June) and the distinction

badge “Excellent Civil Servant” for the significant contribution to

civil service development;

Performance assessment will legally be the basis for the

bonus payments (up to 40%; will be more researched);

Introducing the special pay system for the executive corps “A”

(2012 - 2013) and refining the pay system, the social and

pension maintenance (2014 - 2015)

Need to enhance capacity

in the AGENCY and

HR units

Strengthening the capacity and making the standard

regulations for the HR units in the central and local bodies;

Improving the performance assessment system for personnel

management in the state bodies;

Making the integrated personnel management information

system “e-kyzmet” ;

Establishing responsibility in decision making for personnel

selection and promotion (the right to provide strict

recommendations obligatory to follow, as well as to form the

administrative protocols)



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OECD RECOMMENDATIONS

AND DRAFT CIVIL SERVICE LAW: EXAMPLES

ETHICS AND ANTI-CORRUPTION ACTIVITIES

OECD DRAFT

To ensure spreading among the

civil servants manuals on conflict

of interest, provide consultations

and monitor the civil service and

conflict of interest limitations

To improve the civil servants’

knowledge of the anti-corruption

regulations;

To ensure protection of the

whistleblowers;

To introduce clear regulations

on receiving the gifts

ACCEPTED

The new section on the ethics of conduct is

included into the law amendments;

Improving the activities of the disciplinary

councils and disciplinary commissions of the state

bodies;

Improving the legislative basis for regulation

conflict of interests;

Making the standards of conduct for civil

servants and the system of administrative ethics

management;

The protection of the civil servants informing

about corruption activities is introduced in the

draft;

In perspective introducing the position of the

ethics commissar and the gift regulations

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PUBLIC SERVICES QUALITY

introducing evaluation and control system;

making and refining the criteria and regulations in quality evaluation

and control;

ensuring the constant customers’ feedback on the public services

delivery quality

Drafting the Law on Public Services;

Improving the administrative procedures and management

in the government bodies



CURRENT STAGE REFORMS IN CIVIL SERVICE

WE ARE INTERESTED IN LEARNING

THE ADVANCED INTERNATIONAL EXPERIENCE AND ITS APPLICATION

TO REFORMING AND IMPROVING THE CIVIL SERVICE IN KAZAKHSTAN

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OECD

European Union

World Bank

UNDP

AGENCY

JOINT

PROJECTS

AND

INITIATIVES

BILATERAL RELATIONS

Canada, UK, USA, France,

Japan, Korea, Hungary,

Poland, Spain, Turkey, etc.,

as well as

the countries of the region

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THE REGIONAL HUB FOR CIVIL SERVICE

CIVIL SERVICE AGENCY

ACADEMY OF PUBLIC ADMINISTRATION

PARTNER COUNTRIES

EXPERTISE, EXPERIENCE

AND KNOWLEDGE

COUNTRIES OF THE REGION

Studying and applying the best international experience;

Internships, conferences, forums, seminars;

Info-analytic portal, digital library, research, regional journal

THANK YOU!

kazakhstan civil service: current situation and priorities · foundation for the current civil...

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