judith l jones resume
TRANSCRIPT
Judith L Jones12301 N Central Expwy #111 ♦ Dallas, TX 75243 ♦ (469) [email protected]
Objective
Contribute my creativity and leadership qualities to effectively see projects from concept to completion, while achieving maximum results for the company.
Experience
Vendor Resource Management (VRM) 12/2009-PresentSales Administrative Assistant /Trainer, Associate Manager II, Property Coordinator
Seasoned professional with 10+ years of mortgage experience with REO, Evictions, Redemption and hazard claims and Probate cases. Train Managers, Sales Specialist and Admin’s until they were successfully capable to assume their responsibilities
Possess strong analytical skills in Excel reporting Coordinate aged assets disposition with the National Community Stabilization trust
program through Hudson & Marshall, Realty Bid and other auction companies Schedule appointments and meetings using MicroSoft Outlook/Office Use HSC daily to support Sales Marketing efforts by extending listings, ordering
BPO’s, pivoting the Daily Worklist report & following up on Contract Offer Packages
Ability to prioritize tasks and information quickly, as well as the ability to multi-task Effective comprehensive listening, verbal and written communication skills Self starter able to take independent action Developed procedures for the Redemption Specialist so they can utilize their time
more effectively and make their job a bit less stressful
Dimont & Associates (Fannie Mae) Dallas, Texas 07/2005-12/2009Field Staff Representative & Claims Administrative Assistant
Responsible for training Field Service Representatives on processes for reviewing files for claims processing
Provide a courteous and highly professional level of customer service to internal and external clients
Co-wrote HR written policies and procedure guidelines for processing Fannie Mae and Countrywide Home loan claims
Research and assess insurance claims & estimate damages to properties with water, fire, storm and mold damages
Coordinate property inspections between adjusters and Supplier Services Experience also in Insurance, Accounting and Banking
Education
Cedar Valley Community College 2013-Present Pursuing Associates in Real Estate, Masters in Business Management 4.0
Texas Wesleyan University Fort worth, TX 1986-1990Bachelors in Accounting 3.5
Frisco High School Frisco, Texas 1980Office Education of Association, Future Homemakers of America Diploma
Awards
VRM’s Unsung Hero 06/2015 VRM’s Employee of the Month 12-2012 Skills &Languages
Mastery of Excel, Word, Outlook, Internet, and PowerPoint, ADP, HomeSteps Connect, Lotus Notes, Citrix, QuickBooks Pro, Snag-IT, Visio
and the following hardware: SR23, Vantage, TSOII, AS400, Access Database IV, NCR Proof Machine, Rolm and Meridian Switchboards
References furnished upon request