Route Summary(as of March 31, 2020)

Revenues from Railway Transportation andOperating Income in the Railway Business

Transportation Segment — Overview

Railway Services

Bus Services

Tsushima (Hidakatsu) – Busan:76 km

<Seaway> Hydrofoil ferryBEETLE (191 seats): 1 hr 10 min travel, 1-2 round trips/day

Fukuoka – Busan:213 km

<Seaway> Hydrofoil ferry BEETLE (191 seats): 3 hr 5 min travel, 2–3 round trips/day

Tsushima(Hidakatsu)

Busan

Fukuoka(Hakata)

Port terminal

No. of services

Fukuoka: Hakata Port International TerminalTsushima: Hidakatsu Port International TerminalBusan: Busan Port International Passenger Terminal

Fukuoka – Busan: 2–3 round trips/dayTsushima – Busan: 1-2 round trips/day

Hydrofoil Ferry Services

(200)

(100)

0

100

200

300

400

0

500

1,000

1,500

2,000100 million yen 100 million yen

Operating income (right)Operating revenues (from external customers) (left)

2011/3 2012/3 2013/3 2014/3 2015/3 2016/3 2016/3

2017/3 2018/3 2019/3 2019/3 2020/3

198198

1,6621,662

257257292292 274274 274274

1,4031,403

1,6701,670 1,6881,688 1,7061,706 1,7041,704 1,7631,763 1,7661,7661,7161,716 1,7871,787 1,7981,798

Reclassified inaccordance with

new segmentcategories( )(114)

(99) (110)(149)

(132)(105)

Nogata

Ureshino

Hokusatsu ※Subtotal

Fukuoka – Miyazaki

Fukuoka – Kagoshima

Fukuoka – Yamaguchi

Fukuoka – Hiroshima (daytime)

Fukuoka – Hiroshima/Fukuyama (overnight)

Fukuoka – Izumo (overnight)

Shin-Yatsushiro – Miyazaki

Miyazaki – Oita

Subtotal

Number of Services by Route(as of June 1, 2020)

139

61

55

255

56

40

10

18

2

2

32

12

172

427

139

61

55

255

8

4

6

6

1

1

16

2

44

299

Loca

l bus

Exp

ress

way

bus

Route nameTotal

No. of services

(restated)JR Kyushu Bus

※: including scheduled sightseeing buses

Total

Shinkansen

Trunk Lines

Local Lines

Total

Number of train lines

1

8

13

22

Operating Kilometers

288.9

1,042.9

941.2

2,273.0

No. of Stations

4(11)

297

267

568

Electrification Ratio(%)

100

95

7

59

Note: Figures from FY2011/3 to FY2019/3 show results under the former segment classification. (See page 15.)

Notes: Number of stations in parentheses represent the number of stations including　　　stations served by both Shinkansen and conventional lines. ※Service suspended on all routes（as of August 31, 2020）

3. Business Activities(Real Estate and Hotels Segment)

2. Business Activities(Transportation Segment) 5. Data 6. Other4. Business Activities

(The Other Segment)1. Company Overview

Kyushu Shinkansen

Sanyo Shinkansen

Trunk Lines

Local Lines

Fukuoka City Subway

Shimonoseki

Uto

Nippo Main Line

Hisatsu Line

Miyazaki Airport Line

Tayoshi

Kyushu Shinkansen

Ibusuki Makurazaki Line

Nichinan Line

Kitto Line

Mojiko

JonoMojiKokura

Wakamatsu

Keisen

Yoshizuka

TosuSoeda

UmiHaruda

Yoake

MeinohamaSaitozaki

Nishi-Karatsu

Imari

Hakata

Shin-Tosu

SagaSaseboHizen-Yamaguchi

Kurume

Chikugo-Funagoya

Shin-Omuta

Shin-Tamana

NagasakiKumamoto

MisumiService suspended due tonatural disasters（as of August 31, 2020）

Higo-OzuAso

Oita

Yatsushiro

Yoshimatsu

Shin-Minamata

Izumi

SendaiHayato

Kagoshima-Chuo

Kagoshima

Makurazaki

Shibushi

Miyazaki Airport

Miyazaki

Minami-Miyazaki

Miyakonojo

Haiki

IsahayaKagoshima Main Line

Misumi Line

Nagasaki Main Line

Sasebo Line

Chikuhi Line

Karatsu Line

Omura Line

Tagawa-Gotoji

Shin-Iizuka Gotoji Line

Sanyo Main Line

Hitahikosan Line

Kashii Line

Sasaguri Line

Chikuho Main Line

Kyudai Main Line

Bungo-MoriBungo-Mori

Bung-ogi

Kubota

Shin-YatsushiroShin-Yatsushiro

Shonai

Houhi Main Line

April 2016: Damaged by 2016 Kumamoto earthquakes, operation suspended on Higo-Ozu ~ Bungo-Ogi segment.July 2016: Operation restarted on Aso ～ Bungo-Ogi segmentAugust 2020: Operation restarted on Higo-Ozu ~ Aso segment (Hohi Main Line: entire Kumamoto ~ Oita segment open)

Full restoration of Hohi Main Line

Before and after restoration of Aso Bridge area

Operating income (right)Railway transportation revenues (left)

0

600

1,200

1,800

1988/3

(280) (276)

1,069

1989/3

1,108

(232)

1990/3

1,108

(208)

1991/3

1,124

(205)

1992/3

1,152

(207)

1993/3

1,202

(214)

1994/3

1,198

(203)

1995/3

1,197

(183)

1996/3

1,221

(140)

1997/3

1,304

(173)

1998/3

1,252

(136)

1999/3

1,222

(139)

2000/3

1,189

(145)

2001/3

1,175

(168)

2002/3

1,142

(89)

2003/3

1,114

(82)

2004/3

1,119

(40)

2005/3

1,204

(57)

2006/3

1,201

(7)

2007/3

1,203

(53)

2008/3

1,215

(39)

2009/3

1,209

(109)

2010/3

1,144

(122)

2011/3

1,168

(104)

2012/3

1,416

(117)

2013/3

1,412

(156)

2014/3

1,439

(140)

2015/3

1,450

(115)

2016/3

1,501

250

2017/3

1,464

282

2018/3

1,511

267

2019/3

2020/3

1,514

100 million yen

(300)

(200)

(100)

0

100

200

300100 million yen

1,4731,473

200

4

Rolling Stock Fiscal Year of Manufacture (as of March 31, 2020)

100 millon yen

Passes

Shi

nkan

sen

Tota

lCo

nven

tiona

lLi

nes

Index (FY1988/3=100)

Other

Subtotal

Passes

Other

Subtotal

Passes

Other

Subtotal

2011/3

2012/3

2013/3

2014/3

2015/3

2016/3

2017/3

2018/3

2019/3

2020/3

109 132 132 135 136 140 141137 142 138

Million passenger-km

Note: Numbers of Shinkansen passengers have been restated.

Million-km

Million

Passes

Other

Subtotal

Passes

Other

Subtotal

Passes

Other

Subtotal

Passes

Other

Subtotal

Passes

Other

Subtotal

Shin

kans

enSh

inka

nsen

Conv

entio

nal

Lines

Tota

lTo

tal

66

423

489

3,870

3,714

7,585

3,936

4,137

8,074

157

1,666

1,823

3,915

3,149

7,064

4,073

4,815

8,888

25

467

493

293

663

957

319

1,131

1,450

26

490

516

295

688

984

322

1,179

1,501

26

474

501

294

668

963

321

1,143

1,464

26

514

541

296

673

970

323

1,188

1,511

27

522

549

297

668

965

324

1,190

1,514

28

495

523

297

652

950

325

1,147

1,473

8

123

131

286

750

1,037

294

874

1,168

20

477

498

288

630

918

309

1,107

1,416

23

459

482

291

637

929

314

1,097

1,412

24

464

489

296

654

950

320

1,118

1,439

176

1,605

1,782

3,943

3,198

7,141

4,119

4,804

8,924

186

1,639

1,825

4,069

3,287

7,357

4,256

4,926

9,182

188

1,674

1,863

3,946

3,329

7,275

4,134

5,003

9,138

196

1,655

1,852

4,018

3,320

7,339

4,214

4,976

9,191

195

1,809

2,004

4,011

3,319

7,331

4,207

5,129

9,336

199

1,832

2,032

4,015

3,237

7,252

4,214

5,070

9,285

194

1,735

1,929

4,026

3,421

7,448

4,221

5,156

9,378

Shinkansen

Conventional Lines

Total

Shinkansen

Conventional Lines

Total

3

65

69

23

271

295

9

61

71

68

248

317

10

61

71

72

248

320

10

61

72

72

250

322

10

61

71

71

250

322

9

60

69

64

247

311

9

60

69

70

243

314

Train-kilometers

Car-kilometers

2018/3

9

56

65

68

230

299

2019/3

2011/3

2012/3

2013/3

2014/3

2015/3

2016/3

2017/3

10

61

71

71

250

322

196

101

297

1

3

4

201

108

310

2

9

11

203

110

314

2

9

12

211

112

323

2

10

12

206

113

319

2

10

12

213

118

331

2

10

13

215

121

337

2

11

14

217

121

338

2

11

14

9

56

65

68

231

299

218

118

337

2

11

13

212

118

330

2

10

13

Current Status of Railway BusinessRailway Transportation Revenues

Number of Rolling Stocks

Transportation Data

Passenger-kilometers

Railway Transportation Revenues(Short Distance*)

Number of Rolling Stocks by Type(as of March 31, 2020)

Railway Transportation Revenues (Shinkansen), Passenger Load Factor

on the Kyushu Shinkansen (Hakata－Kumamoto)

Number of Passengers

Train-kilometers, Car-kilometers

0

100

200

300100 millon yen

2017/3 2018/32016/3 2019/3 2020/3

248 249 258 259 259

100 millon yen %

2017/3 2018/32016/3 2019/3 2020/3

516 501541 549

0

100

200

300

400

500

600

30

35

40

45

50

55

60

49 4850

52

523

52

Railway transportation revenues (Shinkansen) (left)

Passenger load factor on the Kyushu Shinkansen (Hakata-Kumamoto) (right)

SLSteam locomotive

ELElectric locomotive

DLInternal combustion locomotive

TECShinkansen

ECElectric railcars

DCInternal combustion railcars

PCPassenger cars OtherType

車 両

Total

1 0 9 136 1,184 296 10 29No. of rolling stocks 1,665

cars

* Within 50 km

2011/3

2012/3

2013/3

2014/3

2015/3

2016/3

2017/3

2018/3

2019/3

204

1,745

1,950

4,006

3,102

7,108

4,211

4,847

9,059

2020/3

2018/3

2019/3

2020/3

2020/3

2011/3

2012/3

2013/3

2014/3

2015/3

2016/3

2017/3

3. Business Activities(Real Estate and Hotels Segment)

2. Business Activities(Transportation Segment) 5. Data 6. Other4. Business Activities

(The Other Segment)1. Company Overview

Cars

0 1973/3

1974/3

1975/3

1976/3

1977/3

1978/3

1979/3

1980/3

1981/3

1982/3

1983/3

1984/3

1985/3

1986/3

1987/3

1988/3

1989/3

1990/3

1991/3

1992/3

1993/3

1994/3

1995/3

1996/3

1997/3

1998/3

1999/3

2000/3

2001/3

2002/3

2003/3

2004/3

2005/3

2006/3

2007/3

2008/3

2009/3

2010/3

2011/3

2012/3

2013/3

2014/3

2015/3

2016/3

2017/3

2018/3

2019/3

2020/3

50

100

150

■Internal combustion locomotive ■Shinkansen ■Electric railcars ■Internal combustion railcars ■Passenger cars

Note: Excluding steam locomotives and other rolling stock

FY

Conventional lines (electric railcars) 821 SeriesFiscal year of manufacture: FY2018/3 and thereafter

Conventional lines (internal combustion railcars) YC1 SeriesFiscal year of manufacture: FY2019/3 and thereafter

Shinkansen N700 SeriesFiscal year of manufacture: FY2011/3 to FY2013/3

Shinkansen 800 SeriesFiscal year of manufacture: FY2004/3 to FY2011/3

Conventional lines (internal combustion railcars) KiHa66/KiHa67Fiscal year of manufacture: FY1975/3

Conventional lines (electric railcars) 415 SeriesFiscal year of manufacture: FY1979/3 to FY1987/3

5

Build Sustainable Railway Services through Improvement in Earnings

Background

Pursuing Further Earnings Opportunities・Increase online sales ratio by enhancing convenience of online train reservation system・Increasing urban area earning power・Bolster yield management・Expand sales routes for JR Kyushu Rail Pass in cooperation with overseas travel agents and airlines・Discovering tourism resources that utilize “Design & Story” trains

Improve Productivity

Service

Operations

Maintenance

EnergyJR Kyushu will pursue earnings opportunities and work to increase future productivity in order to address market contraction due to a declining population, a decrease in the working population due to a declining birth rate and an aging population, the frequent occurrence / increased severity of natural disasters, and aging facilities.

Internet Train Reservation Services:Number of Reservations, Sales

Yield* (Companywide (excludingcommuter passes), Shinkansen)

Declining population in Kyushu, where the pace of thedecline exceeds that in the nationwide population

Increasing natural disasters in Kyushu Countermeasures for aging facilities

0

100

200

300

400

500

0

100

200

300

400

500

10,000 reservations 100 million yen

2017/3 2018/32016/3 2019/3 2020/3

128143

207

266

Number of reservations (left)

Sales (right)

175 200

291

386

0

27

28

23

24

29

0

25

Yen/passenger-kilometer Yen/passenger-kilometer

2017/3 2018/32016/3 2019/3 2020/3

22.923.0

23.2

23.5

Companywide (excluding commuter passes) (right)

Shinkansen(left)

28.3

28.6 28.5 28.5

year90

2015 2020 2025 2030

95

100

105

110

Index(2015 = 100)

100.0

93.7

92.2

NationwideKyushu

Source: Estimated population nationwide and in the 7 prefectures of Kyushu (National Institute of Population and Social Security Research)

year0

5

1976-1985 1986-1995 1996-2005 2006-2015

10

15

20times

Natural phenomenacausing notable

damage in recent years

July 2012: Heavy rain in northern KyushuApril 2016: Kumamoto earthquakesJuly 2017: Heavy rain in northern KyushuJuly 2018: Heavy rainJuly 2019: Heavy rain on the rainy season frontJuly 2020: Heavy rain

Source: Meteorological Agency

Average annual number of incidents with 80 mm ormore of precipitation in one hour in Kyushu

* Revenues from railway transportation per passenger-kilometer

・Expansion of the Smart Support StationProviding guidance to customers from support center operators using camera and intercom equipment installed in stations

・Introduction of Assist MarsProviding customer support from remote operators using ticket sales machines equipped with intercoms and remote operation functions

・Experimentations involving automatic driving systemsImplementing verification testing targeting the realization of self-driving trains, with a train crew member in the front of the train, but no train driver on duty

・Expanding one-person operationAdvancing one-person operation while securing safety through the introduction of platform monitoring equipment and platform detection devices

・Maintenance and inspections utilizing drones and robots・Scheduled removal of unnecessary assets・Monitoring of railways for trains in operation

Promoting inspection laborsaving with the installation of monitoring equipment on trains used to carry passengers

・Development and introduction of energy-saving train carsReducing energy expenses and maintenance expenses through the introduction of rolling stock with high energy efficiency

・Utilization of storage battery technologyReducing electricity consumption through the effective use of regenerative electric power

3. Business Activities(Real Estate and Hotels Segment)

2. Business Activities(Transportation Segment) 5. Data 6. Other4. Business Activities

(The Other Segment)1. Company Overview

Sales Amount and Unit Salesof JRKYUSHU RAIL PASS

0

7

14

21

28

35

10,000 tickets 100 million yen

2017/3 2018/32016/3 2019/3 2020/30

5

10

15

20

25

Smart Support Station Automated rail welding machines

Safetyconfirmation

Guidance

457

31323.723.7

28.428.4

23.523.522.022.0 22.122.1

23.923.9 23.423.4

24.622.5 22.9

25.1 24.5

Sales amount (right)

Unit sales(left)

Kyushu ShinkansenConventional lineBRT restoration segment NichinanNichinan

※Area scope is an illustration※Area scope is an illustration

ShimosoneHakata

Oita

Planningverificationtesting of MaaS

Planningverificationtesting of MaaS

YufuinYufuin

KokuraKokura

Miyazaki

Taking on the challenge of new mobility services (MaaS)With a focus on rolling out seamless mobility services, planning to implement business alliances and start verification testing・Conclusion of business alliance agreement with Nishi-Nippon Railroad Co., Ltd., and DAIICHI KOUTSU SANGYO Co., Ltd.・Implementation of “my route” smartphone MaaS app together with Toyota Motor Corporation and Nishi-Nippon Railroad Co., Ltd. (Fukuoka City and Kitakyushu City)・Announcement of plans for verification testing of MaaS

(Yufu City, Oita Prefecture; Miyazaki City and Nichinan City, Miyazaki Prefecture)

・Targeting the establishment of a highly convenient public transportation network, JR Kyushu worked together with Nishi-Nippon Railroad Co., Ltd., to increase train/bus connection convenience

(implemented at Shimosone Station from the March 2020 schedule revision)

6