journey into the cloud with expert guidance from sap® services

14
SAP Solution Brief SAP Services Services for Cloud Journey into the Cloud with Expert Guidance from SAP® Services Benefits Solution Objectives Quick Facts © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Upload: sap-service-and-support

Post on 20-Aug-2015

327 views

Category:

Technology


2 download

TRANSCRIPT

Page 1: Journey into the Cloud with Expert Guidance from SAP® Services

SAP Solution BriefSAP ServicesServices for Cloud

Journey into the Cloud with Expert Guidance from SAP® Services

BenefitsSolutionObjectives Quick Facts

© 2

014

SA

P A

G o

r an

SA

P a

ffilia

te c

omp

any.

All

righ

ts r

eser

ved

.

Page 2: Journey into the Cloud with Expert Guidance from SAP® Services

2 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Objectives

Transform your business with the cloudCloud technology is prompting a dramatic change in the way businesses operate. Technology innovations have cleared a path for greater efficiencies and brought unprecedented business agility. The question is no longer whether or not to adopt cloud technology, but how? The answer is the SAP® Services organization.

The cloud is more than a platform for IT or a tool to support business transactions. You can quickly adopt innovative solutions in the cloud, rethink how you run the business, streamline processes, and invent new business models. But with the cloud comes many questions. What business areas would benefit the most from a cloud-based solution? How will cloud integrate with your existing technology? Is it scalable? Is it secure? Where do you begin?

SAP Services can help you realize the full potential of cloud computing.

Our team of experts applies deep industry expertise, technical know-how, and proven methodologies to help simplify cloud adoption.

We can help you understand what the cloud can offer and identify the areas it will impact the most. We can develop a business-focused transformation road map that makes the most of your current IT landscape. Most important, we can help ensure that the cloud drives competitive advantage by meeting both your IT requirements and business imperatives.

Transform your business

with the cloud

Benefits Quick FactsSolution

Page 3: Journey into the Cloud with Expert Guidance from SAP® Services

3 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Gain trusted guidance for every phase of your cloud transformationWhether you want to migrate your entire IT landscape or introduce cloud technology in a specific line of business, SAP Services can support every aspect of your cloud journey (see figure on the next page). We can help you:

Get advice on your cloud strategy and road map – Understand your options for building a solid cloud strategy to enhance your current SAP investments and enable future innovation. Discover the value of cloud solutions or quickly assemble a prototype to move to the next stage.

Prepare for your cloud adoption – Prepare for the transformation of your IT landscape for the cloud by standardizing legacy software and cleaning up customizations.

Implement your cloud solution – Move on-premise solutions into a cloud-enabled environment and establish cloud operation and management.

Operate your hybrid cloud – Enable agile adoption of innovative technologies with holistic hosting and infrastructure services, application management services, and enterprise support.

Expand your enterprise cloud model – Adopt industry best practices to extend and expand your solution capabilities – faster. Transform key lines of business by accelerating innovation with industry-leading solutions and applications for procurement, HR, and customer relations.

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Solution BenefitsObjectives Quick Facts

Page 4: Journey into the Cloud with Expert Guidance from SAP® Services

4 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

BenefitsSolutionObjectives Quick Facts

Advise Prepare Implement Operate

Road Map Readiness Execution Value Realization Value Growth

Business and technology innovation road map

Cloud adoption strategy

Total cost of ownership and e�ciency

Change approach

Process, data, and system validation, optimization, and harmonization

Transformation blueprint

IT operations e�ciency

Change preparation

System and data migration

Deployment and integration

IT automation

Enablement and coaching

Quality assurance and safeguarding

Cloud-based operation

Application management

Relationship management

IT as a service

SAP Enterprise support

Cloud-to-cloud integration

Integrated real-time operation and analytics

Business outcome management

SAP® Learning Hub

Expand

Cloud transformation roadmap from SAP Services

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers Our value chain of services vary by product solution, therefore not all services above will be applicable to all lines of business.

Page 5: Journey into the Cloud with Expert Guidance from SAP® Services

5 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Establish a road map to the cloud

BenefitsSolutionObjectives Quick Facts

Having a business-focused cloud transformation road map is one of the first steps to fully leverage cloud computing. With this road map, you can begin to see new ways to run your business, identify areas where the cloud can streamline processes, and envision new business models to drive revenue.

The value proposition for adopting cloud technology is that it can help you gain more agility and improve business outcomes. But it can also help simplify how you source, operate, and maintain your business software so you can:

• Increase flexibility across your IT landscape with on-demand computing

• Reduce the total cost of ownership of your SAP landscape

• Automate time-consuming IT system administration tasks to reduce total cost of operations

• Adapt to ever-changing business requirements – faster

• Accelerate time to value for your business users

SAP Services can help you understand your options and provide strategy, implementation, change management, and logistics services to ease your transition to the cloud (see table on the next page). Our architects can help you migrate from an established, on-premise architecture to a cloud scenario that’s right for your business. We’ll help you simplify, optimize, and harmonize your IT architecture in a private cloud on premise, a virtual managed private cloud, or through public cloud offerings.

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 6: Journey into the Cloud with Expert Guidance from SAP® Services

6 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Core services for every phase of your cloud journey

Cloud advisory and strategy

Value prototyping

Value partnership for cloud transformation

Cloud catalyst for SAP solutions

Advisory and design service for SAP on VMware

Discover the best cloud-based option for your company and develop a strategy to accelerate the transition based on your business model and priorities

Get tangible examples of what your business will look like or preassemble in the cloud to start innovation projects faster

Plan, measure, and improve your business outcomes according to value management and business innovation best practices to make your cloud transformation a long-term success

Find the best cloud model for your SAP landscape so you can streamline your IT architecture, reduce costs, and focus on innovation

Get a best-in-class private cloud infrastructure to meet your business performance needs

BenefitsSolutionObjectives Quick Facts

Continued on next page

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 7: Journey into the Cloud with Expert Guidance from SAP® Services

7 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

BenefitsSolutionObjectives Quick Facts

Cloud onboarding and migration services

Lifecycle management for IT operational efficiency in a private cloud

Cloud integration services

Application management and remote operations services

Enablement services for SAP HANA® Cloud Platform

Consulting services for SAP HANA Enterprise Cloud

SAP Rapid Deployment solutions

Move your SAP applications to a cloud environment with minimal impact on business performance

Deploy IT as a service by centrally managing and automating your SAP landscape and operations running either on premise or in the cloud

Integrate public cloud and on-premise legacy applications and processes

Outsource day-to-day management of your cloud-based application environment with defined service-level agreements

Drive innovation with a platform to build, run, and integrate new applications and customize existing ones

Get access to a range of services to move, run, and manage your in-memory applications in a managed cloud

Expand your cloud portfolio with preconfigured software that enables fast integration

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 8: Journey into the Cloud with Expert Guidance from SAP® Services

8 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Transform key lines of businessSAP Services can help you transform key lines of business with innovative cloud-based solutions for procurement, HR, and customer relations. We apply our expertise on your behalf to help you evaluate specific solutions in relation to our full portfolio of on-premise and cloud-based offerings.

Equipped with deep industry and business process expertise derived from years of working with thousands of customers, our consultants focus first on your business needs to help you to select the right solution. We then help you get the solution up and running quickly following best practices, proven methodologies, tools, and implementation accelerators.

Integration and data migration between SAP software solutions is critical to ensure unified business processes. SAP Services has the necessary firsthand solution expertise to support these important functions.

With SAP Services, you get a business partner dedicated to your success. We continue to support you even after implementation to ensure the solution is helping you meet your business goals. Our optimization and expansion services help you manage change, educate your software users, realize the full value of your solution, and prepare for the future.

BenefitsSolutionObjectives Quick Facts

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 9: Journey into the Cloud with Expert Guidance from SAP® Services

9 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Improve procurement processes with cloud solutions from SAPSAP Services can help you accelerate and automate your procurement processes, proactively ensure compliance, and cut costs. Our experts can help you identify opportunities to optimize your procurement processes based on benchmarks from top-performing institutions. We’ll help you choose the right solutions and deployment options and develop a clear solution road map to help yield immediate results and long-term business value.

Whether you want to deploy a cloud-based solution from Ariba, an SAP company, enhance your on-premise SAP ERP applica-tion, or connect with millions of trading partners by joining the Ariba Network, you can implement and integrate your solutions quickly and reliably with help from SAP Services. Our packaged services offer built-in support for best practices, configuration content, and integration accelerators to speed time to value, reduce risk, and help ensure that all your critical processes and data are connected throughout the enterprise.

Packaged enhancement services, value enablement resources, and educational offerings help you get the most out of procurement solutions from SAP.

BenefitsSolutionObjectives Quick Facts

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 10: Journey into the Cloud with Expert Guidance from SAP® Services

10 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Unleash the power of your people with SAP ServicesIn today’s fast-paced and ever-changing business environment, your people make all the difference. But before HR can have a meaningful and measurable impact on the business, you must have the right systems, tools, and processes in place. SAP offers an extensive suite of innovative on-premise and cloud-based applications for human capital management and SAP Services can help you get the greatest value from them all.

Our consultants can help you assess your HR needs and goals based on industry standards

and best practices. We’ll define a clear solution strategy and road map that takes both your HR imperatives and IT landscape into consideration. We can help you discover ways to optimize your current processes and solutions as well as help you expand in specific areas such as talent management, workforce planning and analytics, or time and attendance. If you decide to run all of your HR operations in the cloud, we can help ensure your data and processes are integrated with your core SAP ERP application.

Proven best practices and configuration baselines greatly reduce the time it takes to get your solution up and running and help ensure minimal business disruption.

BenefitsSolutionObjectives Quick Facts

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 11: Journey into the Cloud with Expert Guidance from SAP® Services

11 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Find new ways to engage and delight your customers

BenefitsSolutionObjectives Quick Facts

To win and retain today’s empowered customers, businesses today need a customer engagement strategy that goes beyond traditional practices. You need to connect and engage customers in social networks and inform and influence their behavior at the point of decision. You need to execute sales and service processes flawlessly based on information and insight you’ve harnessed from your entire enterprise. SAP Services can help you define a winning strategy and apply innovative customer engagement solutions from SAP to win over your most elusive customers.

Our team of experts can help you leverage your existing customer relationship

management investments, quickly innovate or extend into the cloud, and help ensure all your software is integrated to keep your critical customer data and information connected. Our proven methodologies and accelerators speed the implementation and our optimization services help ensure you realize your vision for customer relationship management.

Regardless of the SAP solutions or deployment options you choose, our services easily scale to support projects of all types and sizes, making it easier for you to harness the power of the latest customer engagement innovations from SAP.

Gain trusted guidance for every phase

of cloud computing

Establish a road map to the cloud

Core services for every phase of your

cloud journey

Transform key lines of business

Improve procurement processes

with cloud solutions from SAP

Unleash the power of your people with

SAP Services

Find new ways to engage and delight

your customers

Page 12: Journey into the Cloud with Expert Guidance from SAP® Services

12 / 13 © 2014 SAP AG or an SAP affiliate company. All rights reserved.

BenefitsSolutionObjectives Quick Facts

Realize the full benefits of the cloudThe days of building a business case to move to the cloud based on total cost of ownership and IT efficiencies alone are over. The cloud represents a way to enable new processes and achieve deeper insights that allow you to run your business in an entirely new way. Instead of doing the same things with a differ-ent delivery model, the cloud has become a platform for innovation to enable real business transformation.

But how do you adopt cloud technology without ripping and replacing the solutions you already run? Can you make the transition

quickly, cost-efficiently, and with minimal disruption to your business? If you’ve put the inevitable off due to lack of in-house cloud expertise, you can now move ahead with con-fidence by partnering with the experts at SAP.

With SAP Services you gain access to deep solution knowledge, cloud know-how, best-practice support, and the experience you need to take full advantage of cloud computing. Our end-to-end portfolio of services can support you throughout your entire cloud journey. You can rely on our outcome-based services to deliver business value.

The real advantages of the cloud are innovation and agility. Quickly transform your business and adjust to an ever-changing competitive landscape.

Realize the full benefits of the cloud

Page 13: Journey into the Cloud with Expert Guidance from SAP® Services

13 / 13

SummaryAdopting and implementing cloud technology is an organization-wide endeavor. The SAP® Services organization serves as a trusted advisor and true partner to help you achieve cloud-computing success. We provide deep industry expertise, technical know-how, innovative technologies, and best-practice support to help simplify cloud adoption and enable every step of your journey to the cloud. Objectives

• Simplify sourcing, operating, and maintaining business solutions

• Understand the technical aspects of cloud deployment

• Identify the areas of greatest business impact

• Ensure that the cloud meets IT requirements and business imperatives

• Determine the best path forward

Solution • Advisory services to establish an enterprise-wide cloud strategy

• Transition of on-premise solutions to a cloud-enabled environment

• Packaged implementation, data migration, and integration services

• Expansion of the enterprise cloud model • Transformation of key lines of business with services for cloud applications

Benefits • Increased agility to adapt faster to changing business requirements

• Reduced capital investments in IT • Lower total cost of ownership • Faster time to value through accelerated implementation and deployment

Learn moreTo find out more, call your SAP representative today or visit us online at www.sap.com/services-support/svc.html.

www.sap.com Quick FactsBenefitsSolutionObjectives

CMPxxxx (YY/MM) © 2014 SAP AG or an SAP affiliate company. All rights reserved.

Page 14: Journey into the Cloud with Expert Guidance from SAP® Services

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP AG or an SAP affi liate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks orregistered trademarks of SAP AG (or an SAP affi liate company) in Germany and other countries. Please seehttp://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information andnotices. Some software products marketed by SAP AG and its distributors contain proprietary software components ofother software vendors.

National product specifications may vary.

These materials are provided by SAP AG or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP AG or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP AG or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.

In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document orany related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,and SAP AG’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions andfunctionality are all subject to change and may be changed by SAP AG or its affiliated companies at any time for any reasonwithout notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, orfunctionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speakonly as of their dates, and they should not be relied upon in making purchasing decisions.