sap, business process management - journey into bpm with sap netweaver

Business Process ManagementJourney into BPM with SAP NetWeaver

ASUG 2004

Thomas VolmeringProduct ManagerSAP AG

© SAP AG 2003, Business Process Management, Thomas Volmering 2

Agenda

Business Process Management – from yesterday to today

SAP NetWeaverTM BPM & ARIS for SAP NetWeaver

Process Management for Adaptive Business – A Roadmap


A Strategic Partnership forBusiness Process Management (BPM)

Joint press release in October 2003

SAP delivers a comprehensive BPM solution today, including integration to ARIS Process Platform

Next step: a strategic co-development for the next generation of BPM

SAP AG & IDS Scheer AG leverage the strengths of their technology to cover together the whole lifecycle of business processes

Design/ ModelingConfigurationExecutionMonitoringAnalysis


SAP AG & IDS Scheer AG – A Partnership Continues

2004

2002

2000

1998

1994

1992

Process Management for the Adaptive Business

ARIS for SAP NetWeaver

ARIS for mySAP / Solution Manager integration

ARIS Redocumentation Scout

SAP R/3 Service Assistant

Collaborative business scenarios (method)

ARIS for mySAP.com

Connectivity for SAP HR

SAP R/3 Diagram Composer

ARIS for R/3

ASAP Diagram Explorer

SAP R/3 reference model

Event-driven process chain (method)


EXTENDED ORDER-TO-CASH PROCESS

Purchaser Prod. Planner Accountant

ERP(Supplier)ERP

(Supplier)CRM

(Supplier)CRM

(Supplier)SRM

(internal)SRM

(internal)ERP

(internal)ERP

(internal)CRM(internal)CRM(internal)

SRM(Buyer)SRM(Buyer)

“Hard wired”EnterpriseSystems

People as“Human

Integrators”

Situation Today



SAP NetWeaver

ERP(Supplier)ERP

(Supplier)CRM

(Supplier)CRM

(Supplier)

SRMservices(internal)


ERPservices(internal)


CRMservices(internal)



FulfilmentCoordination

Settle-mentSourcing Order

Mgmt

EnterpriseSystems

CompositeApplication

Internal andexternal users

EnterpriseServices

Enterprise Services Architecture

EXTENDED ORDER-TO-CASH PROCESS



SAP NetWeaver

ERP(Supplier)ERP

(Supplier)CRM

(Supplier)CRM

(Supplier)








FulfilmentCoordination

Settle-mentSourcing Multi-Channel

Order Mgmt

CustomerExtend to new

user communities

Continuouslychange or expand

processes

Out-sourcing

Add new partnersto the process

Externalservices

CreditCheck(Bank)

CreditCheck(Bank)

Invoicing(Serviceprovider)

Invoicing(Serviceprovider)

Enterprise Services Architecture

FLEXIBILITY IN BUSINESS STRATEGIES


Companies Process Reality

PAIN POINT Process ConfigurationDisruption between business logic and technical implementation – missing methodologyNo navigation from model to process configurationMissing transparency & documentationNo re-use of process knowledge

PAIN POINT Process Design & ModelingBusiness owner and IT expert do not speak the same language, do not share the same concepts of processes or use the same toolsPlethora of tools without linkage of views & objectsProject time lost due to internal alignment needs – projects running out of budget

PAIN POINT Process IntegrationHard-coded cross-component integration with a patchwork of solutions for A2A, B2B and industry specific processesNo common process repositoryMissing process management and control across applications and enterprise boundaries


Align Business With IT

Closes the gap between business and IT.

Enables flexible, model driven process design, implementation, execution and support within and across business applications.

Allows companies to model processes catering for different process views and user roles, optimizing the communication between the business owner and IT.

Provides the procedure, methodology, technology and business content to enable the adaptive business.

Provides transparency and process re-usability.

Offers process control providing monitoring and analysis capabilities for continuous process improvement.

Offers process oriented testing and documentation.

BUSINESS PROCESS MANAGEMENT (BPM)


Agenda

SAP AG & IDS Scheer AG – from yesterday to today

SAP NetWeaverTM & ARIS Process PlatformTM in 2004



Today’s Grown Integration Landscapes …

Business Partners

hard codedhard coded

EAIToolEAITool

3rdParty

3rdParty3rd

Party

B2BToolB2BTool

SAP

SAP

mainframeapplication

SAP

SAP

SAP

Marketplace

Business Partner Application

3rdparty

SAP

other IntegrationSolution

B2B Tool

Adapter


Integration with SAP Exchange Infrastructure (SAP XI)

Business Partners

3rdParty

3rdParty3rd

Party

SAP

SAP


SAP

Marketplace


3rdparty

SAP

RosettaNetMiddleware

SAP

SAP


SAP NetWeaver

SAP XI


SAP XI

SAP XI


Process Driven Integration Solution …

Business Partners

3rdParty

3rdParty

SAP

SAP


SAP

Marketplace


3rdparty

SAP


MessageOriented

Middleware

SAP

SAP

SAP XIother IntegrationSolution

3rdParty

3rd party WfMS

3rd party BPMS

BPMS: Business Process Management SystemWfMS: Workflow Management System

SAP BusinessWorkflow

ProgrammedWorkflow


Process Integration Across Components

Business Partners

3rdParty

3rdParty3rd

Party

SAP

SAP


SAP

Marketplace


3rdparty

SAP


SAP

SAP


SAP NetWeaver

SAP XI


ccBPM

ccBPM

SAP BusinessWorkflow

ProgrammedWorkflow


High Level Procedural Model BPM 2004

SAP XI

SAP Solution Manager

SAP NetWeaverProcess

ExecutionModel

ProcessArchitectureModel

Process ConfigurationModel

SAPSAP

ARISProcess Modeling

Company Value ChainProcess Design & AnalysisSAP Reference Processes

SAP ApplicationsComponentsCompositesEnginesApplication Services

Non-SAP

IntegrationScenario

Process IntegrationModel & execute automatedprocesses across & within applicationsSAP & Non-SAP ProcessIntegration Content

xApp

Lifecycle ManagementComponent ImplementationComponent ConfigurationBPM Operational ServicesSAP Process Content

powered by SAP NetWeaver

Workflow

IntegrationProcess

Business Process

AE

D

Company View

ARISARIS for SAP for SAP NetWeaverNetWeaver

ComponentView


SAP NetWeaver’04 – Business Process Integration

Ad-hoc WorkflowTeam-driven processesSpontaneous eventsCollaboration

Cross-Component BPMDesign, execute and monitor automated processes across applications and systemsStateful interaction modelCross application execution

SAP Business WorkflowDesign, execute and monitor processes within applicationsApply standard business rulesBusiness eventsHuman interaction

BPM with SAP NetWeaver‘04A comprehensive BPM solution

Ad-hoc Workflow controls team-driven processesCross-Component BPM controls inter-application processesBusiness Workflow controls intra-application processes


SAP NetWeaver™PEOPLE

Multi channel accessPortalCollaboration

INFORMATION

PROCESS

Integration BrokerBusiness Process Mgmt

APPLICATION

Knowledge MgmtBusiness IntelligenceMaster Data Mgmt

J2EEABAPDB and OS Abstraction

Business Process Management

BPM in SAP NetWeaver ‘04

UWL

SAP BI

ERP CRM SRM 3rd partyWMS

3rd partyERP

SAP EPmm

= Adapter

Ad-hoc Workflow

Cross-Component BPMSAP XI

SAP Business Workflow

mw

m

m = Message/ Documentw = Workitem

Intra-ApplicationProcess Automation

Human InteractionCollaboration

Inter-ApplicationProcess Automation

m

alert


SAP NetWeaver™PEOPLE

Multi channel accessPortalCollaboration

INFORMATION

PROCESS

Integration BrokerBusiness Process Mgmt

APPLICATION

Knowledge MgmtBusiness IntelligenceMaster Data Mgmt

J2EEABAPDB and OS Abstraction

Business Process Management

BPM & Composite Applications

UWL

SAP BI

ERP CRM SRM 3rd partyWMS

3rd partyERP

SAP EPmm

= Adapter

Ad-hoc Workflow

Cross-Component BPMSAP XI

SAP Business Workflow

mw

m

m = Message/ Documentw = Workitem

Intra-ApplicationProcess Automation

Human InteractionCollaboration

Inter-ApplicationProcess Automation

m

alert

Composite Application FrameworkGuided Procedures xApp


BPM Solution 2004

SAP & IDS Scheerpower business process innovation today

SAP NetWeaver’04Offers a comprehensive BPM solution SAP application process knowledgeSAP process integration & collaboration knowledgeARIS process methodology

ARIS Process Platform ARIS for mySAP/ Solution ManagerNEW ARIS for SAP NetWeaver

Suggested BPM usage in 2004:ARIS for SAP NetWeaver

Process ArchitectureSAP NetWeaver

Process Execution ModelProcess Execution EnginesLifecycle Management


Agenda

SAP AG & IDS Scheer AG – from yesterday to today

SAP NetWeaverTM & ARIS Process PlatformTM in 2004



Unified Business Process Management

One Architecture for workflow and automated processes

Process logic decoupled from applications

Flexible process design & configuration

Integrated inSAP NetWeaver

Unified approach for A2A and B2B Integration

Open StandardsSupport

Unified Modeling Environment

Model drivenImplementation

One common Repository

SAP ExecutionApplications& Composites,

SAP XI & Workflow,

Application Services

MonitoringTechnical Process Monitoring

Business ActivityMonitoring

Business Events

Business Objects

Enterprise Services

Business Activities


Evolution To A Unified Modeling Environment

Solution 2004

BusinessView

StaticImplementationView

DynamicImplementationView

Meta-Model

Unified Modeling

Pro

cess

Rep

osit

ory


Unified BPM: High Level Architecture

Process Models& Abstractions

Strategic Co-Development SAP & IDS Scheer

ARIS Modeling MethodologyUnified Modeling UI

One Look & FeelModeling Views & Roles

SAP NetWeaver RepositoryVersioningSoftware Logistics

SAP ExecutionSAP Applications & CompositesccBPM (SAP XI)WorkflowApplication Services

Complementary Monitoring TechnologyTechnical MonitoringService InfrastructureBusiness Activity Monitoring (BAM)

Process Efficiency MonitoringEvent Resolution

UI Framework

BAMTechnical

Unified Modeling UI

MONITORING

MODELING

Workflow

Composite Application

Process Engine

Monitoring Data Collection

Application

EXECUTION

REPOSITORY

AE

D


SAP NetWeaver Business Process Management

Ability to change is key to growth

Closes the gapLinks business and ITDrives businessEnables flexible, model-driven process design, implementation, execution, and support within and across business applicationsEases modelingProcess modeling for different process views and user rolesEnables adaptivenessProvides procedure, methodology, technology, and business content to increase flexibilityIncreases visibilityProvides transparency, process re-usability as well as monitoring, analysis, testing and documentation capabilities

Business Process ManagementJourney into BPM with SAP NetWeaver

ASUG Session Code6040

sap, business process management - journey into bpm with sap netweaver

Documents

cash process sap ag

business strategies

roadmap sap ag

business logic

sap netweaverasug

sap netweaveraris

aris process platformnext

comprehensive bpm solution