johns hopkins international language access services brittney a. moore, ma, nic, ed:k-12,...

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Johns Hopkins International Language Access Services Brittney A. Moore, MA, NIC, ED:K-12, Utah:Professional Sarah E. Biello, MA, NIC, CHI, MHIT

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  • Slide 1

Johns Hopkins International Language Access Services Brittney A. Moore, MA, NIC, ED:K-12, Utah:Professional Sarah E. Biello, MA, NIC, CHI, MHIT Slide 2 Agenda 5 Signs Why were here The Deaf Patient The ASL Interpreter Working Together Things to Remember Contact Us Questions 2 Slide 3 Video 3 Slide 4 GOOD-MORNING 4 Slide 5 Why were here Rehabilitation Act of 1973 Americans with Disabilities Act 1990 The Joint Commission 5 Slide 6 The Deaf Patient 6 ASL DEAF TACTILE PSE ORAL Family Deaf- Blind CUED Late- Deafened SEE Main- streamed Home Signs Slide 7 HELLO MY NAME 7 Slide 8 The ASL Interpreter Profession 1964 Registry of Interpreters for the Deaf Ethics/CPC Degree EPS (Complaints) CEUs Preparation 8 Slide 9 Working Together Making the Appointment LAS 4-4685 15 Minute Cushion Time Arrival Timesheets Identifying Patient Patients Rights 9 Slide 10 Working Together Patient is brought back Small talk Vitals History Nurse/Resident/Doctor Arrive Positioning Clarifying Patient Respect Check-out Timesheets 10 Slide 11 DEAF HEARING 11 Slide 12 Things to Remember The Deaf person is the patient Speak normally, gesture freely, be yourself Interpreters are members of the healthcare team We sign everything we hear and voice everything we see Agency interpreters 12 Slide 13 YES NO 13 Slide 14 Contact Us! Feedback! (+, -) [email protected] [email protected] [email protected] - Scheduler [email protected] - Supervisor 14 Slide 15 THANK-YOU 15 Slide 16 Questions? 16