job frustration
TRANSCRIPT
Job FrustrationA natural unavoidable feature of human life
Contents
What is frustration?Where does frustration come from?How does frustration affects behaviour?How to manage frustration?
What is frustration?While achieving any goal it gives
satisfaction, not achieving creates otherwise feelings
producing a sense of deprivation in the person.
This deprivation in a person may result in “Frustration”
It is a resultant feel, caused by a sense of privation,
deprivation, or conflict in relation to the goal-directed
activities.It can also be said as a sort of
disappointment that people face in their daily life.
Where Does it Come From ?
Privation
Deprivation
Conflict
FRUS
TRAT
ION
Activity Time!
The factors causing frustration are,
,where = the function f = Expectation to achieve a goal V = Valence (attractiveness of the
goal) O = Opportunity to achieve the goal
in near future I = Investment of effort and other
inputs in achieving the goal P = Publicity on achieving the goal
How does Frustration affects
behaviour?
Four behavior that is affected by Frustration
FrustrationAggressio
nRegression Flight
Exploratio
n
AggressionCommon reaction to frustration. It may take forms as follows
General - kicking, knocking etcTarget - towards boss or superiorSelf-directed- blaming oneselfDisplaced- Anger is directed on dependents like relatives or subordinates
Regression
A return to a former or less developed state.It can also be previous mode of behaviourMay take the form of Retrogression*
*Retrogression- Reverting to one’s past behaviour
F l ightEscapismIt takes several forms like APATHY when one neglects frustrationWITHDRAWAL, FANTASY and RATIONALISATION (like a baby catches shadow)
Exploration
Solving the problemsExplores with alternate strategiesIt can be done in several forms like finding alternatives, self action, action by others and joint action
Concept Testing
4
1 2 3
5 6
Aggression
Aggression
Regression Flight
Exploration Exploration
How to manage Frustration?
Diagnostic steps
1. To know the feelings of the frustrated employee
2. To share own feelings of disappointmen
tConstructive
steps3. Physical
effects4. Social effects5. Effects on
work
Presented byArinaDishaLekhaPriyankaSenoritaShravanthiVaishnavi