1. 1. JENNIFER HORVATH Metro Atlanta Area 770-500-8448 horvath.jennifer@gmail.com www.linkedin.com/in/JenniferHorvath1 MANAGEMENT PROFILE Product Specialist National Business Sales Management Process Creation and Improvement Results-driven Director with a progressive track record. Strong cross-functional collaborator with notable success forging sustainable customer relationships and productive internal associations with Marketing, Product Development, Vendors, Operations and management. Quality-focused professional able to leverage industry knowledge, sales acumen, and operational strengths to drive revenue and business goals. Career history as high- energy multi-tasker and solution oriented thinker in ever-changing, fast-paced environments. Motivational leader with a proven ability to develop top-performing teams. Core competencies: Building New Teams Relationship Management Strategic & Tactical Account Development Consultative Selling Planning High-Tech Product/Service Sales Issue Identification/Resolution Market/Competitive Analysis Value Focused Selling Cross-Silo Communication Logical/Analytic problem solving Performance Management Client Service Delivery Revenue Optimization Industry Partnering International/Domestic Travel Methods & Procedures design PROFESSIONAL EXPERIENCE VERIZON (Enterprise Solutions) Atlanta, GA 2013-2014 World leader in delivering innovation in communications, mobility, information and entertainment. Managing Director Emerging Technology Unified Communications Directed a team of 39 Emerging Technology Consultants and Managers to uncover, close and implement portfolio of Unified Communications Solutions to top Fortune Companies in 6 Industry Verticals. Developed internal/external relationships. Established sales objectives, managed forecasting and funnel growth. Coached, counseled and trained team on the sales cycle (vertical/customer strategy, execution, & closure). Analyzed sales trends and results to provide necessary product direction Fostered a culture of passion, innovation, and accountability. Achieved 140% of $100M sales objective through effective campaign creation, participation and execution Led a significant team re-organization that enabled product specialists to focus on specific brands thereby driving increased sales, improved intelligence and product enhancements meeting customer needs. Created platform and structure for internal communication that improved employee results through coaching on consultative selling, training and individual account strategy. Improved SME utilization and productivity by developing a framework of accountability and ownership Facilitated better cooperation and improved team dynamics on global scale facilitating communication between global sales teams, partners, marketing, product development, and operations Partnered with marketing to identify/remedy barriers to meeting customer needs and max. product adoption Area Vice President Emerging Technology and Machine to Machine (IoT) Managed a team of 49 Technology subject matter experts to facilitate company growth and leadership in the marketplace through the sale of complete portfolio of Unified Communications, Managed Network Services, Contact Center, and Machine to Machine solutions in 7 vertical industries. Set goals and performance objectives for the team, maintained budget, coordinated training of product information and partnered with vendor channel contacts regarding joint sales, training and events. Drove high value opportunities, sales and revenue increase through the presentation to and collaboration with C-Level Executives focusing on real business outcomes of Global advanced technologies.
2. 2. JENNIFER HORVATH Horvath.Jennifer@gmail.com 770-500-8448 Grew revenue of business through 95% attainment of $2.6M Quota in Monthly Re-occurring Services, 143% of $12M Quota for Professional Services and 125% Machine 2 Machine with a 172k activation target through the re-alignment of resources dedicated to specific accounts and teams within 7 industry segments Fixed alignment issues by demonstrating the power of communication and partnership by working in close collaboration with key stakeholders (direct sales and sales leadership, operations, legal, marketing, finance, HR and pricing) to power deal discovering, customer support needs and closed business Guaranteed accountability and results through creating metrics, reporting tools and consistent review process to drive adoption and train team on effectiveness of efforts, gap identification and closure Initiated and participated in the creation of product/vertical specific communication materials facilitating knowledge sharing with multiple sales channels, consistent messaging of solution value thus generating ideation among sales people, clients and specialists. VERIZON WIRELESS Atlanta, GA 2008-2013 Verizon Wireless operates the nation's largest 4G LTE network and largest, most reliable 3G network. Director - Enterprise Data Sales (IoT) Enterprise and Government Automotive Vertical Supervised a team of five Enterprise Data Sales Managers that support the Automotive Industry from the car itself (Telematics) to the manufacturing of automobiles, headquarters operations, and dealership lines of business. Set team objectives to align with regional growth. Delivered roadshow presentation(s) on LTE launch. Communicated internally and externally with customers through appointments, executive engagements, industry conferences and training. Drove Sales, Customer Retention, Staffing, Employee Relations, Operations Reports and Management with an unyielding emphasis on process. Prioritized and drove closure with team on top deals resulting in 2011:172% (10,545 Data Activations, 2,062 M2M Activations and $8.8M in Revenue Attainment) and 2012 Vice Presidents Cup Winner: (10,457 Data and 8,177 M2M Activations) Analyzed Automotive Machine to Machine Global market, developed specific portfolio of solutions and directed sales focus allowing for new areas of growth, revenue and customer adoption. Initiated and fostered an environment for the creative and consultative sale of wireless technology to Automotive industry outside the vehicle opening doors to new deals, opportunities and results. Data Sales Manager (IoT) Enterprise and Government Finance and Insurance Vertical Provided strategic solution data sales with a focus on customer specific vertical needs as well as technical support for 9 Enterprise and Government Fortune 500 accounts with Verizon Wireless Technology Solutions. Strategic planning, market research, relationship development, opportunity identification, sale, closure, implementation, and post sales support. Maintained, grew, and nurtured internal/external client relationships resulting in 2009 with 96% and in 2010 188% attainment Created and delivered monthly industry news letter helping customers and sales personnel connect immediately with cutting edge technology and solutions driving partnership, collaboration and sales Created cadence of accountability and partnership with sales team through data collection, industry research, project tracking, direct customer engagement and logical presentation of material driving sales Qwest Communications Atlanta, GA 2007 - 2008 Leading provider of voice, video, and data services. Major Account Executive Business Markets Group Accountable for a base of 20-25 large accounts in the commercial sector, Fortune 1000, hunted and farmed within these accounts while developing and maintaining relationships from the operational through the C level contacts
3. 3. JENNIFER HORVATH Horvath.Jennifer@gmail.com 770-500-8448 through the sale of communication products and services sales. Built, maintained and leveraged strategic account plans focusing on customer needs, sales approach and success. Created and implemented marketing as well as business networking plan for cold territory driving 104% attainment of sales revenue four months into role VERIZON COMMUNICATIONS (Verizon Network Services) Atlanta, GA 1997-2007 Leading global provider of advanced communications and IT solutions for large U.S., international business, and government organizations with operations in six continents and 250,000 worldwide personnel. Field Sales Manager Business Solutions Group Managed strategic sales and field operations across a broad 6-state Eastern territory to realized $17M in annual quota with 2400 medium size customers. Trained, coached, mentored and monitored performance of team. Built brand new organization by recruiting, selecting, and developing 6-member remote field sales force team to partner with call center personnel to initiate, negotiate and close new business. Led the partnership among field sales force and internal departments through weekly team calls fostering communication, trust and deal closure Addressed sales program gaps, and achieved timely resolution of outstanding service issues resulting in 2007 Fast Start Field Sales Manager (127% in January-February) and 114% of a $3.7M quota in Q1 Developed and implemented strategic business plans to target small-to-medium sized customers ($12-$250k annually) through the data collection of existing client base to focus on immediate areas of opportunity Strategic Account Manager Premier Accounts Division, Verizon Business Controlled strategic sales and account development for top 200 global accounts while maintaining a minimum annual spend of $12M. C-level customer relations, revenue performance and support services for a nationwide $25M retail chain. Ensured fulfillment of customer needs with Business Development, Marketing, Project Management and Customer Service departments and partner vendors. Generated $35M in annual sales revenue and achieved 150.22% of sales objective for 2005 through the closure of a large $25M/year (3 year contract) Outsourcing Deal Attained 177% of $13M sales objective in 2004 through the initiation and negotiation of a large customer agreement driving customer technology shifts, client savings and business retention. Improved Customer Satisfaction Index from Satisfactory to Very Good within one year through ownership of issues, management of issue resolution and tactful working relationship with operations team. Sr. Field Sales Representative, Business Solutions Group Associate Business Sales Support Representative, Enterprise Solutions Group Business Sales Representative, GTE EDUCATION/PROFESSIONAL DEVELOPMENT Executive MBA Management of Technology Georgia Institute of Technology (Enrolled and expected graduation date Dec 2016) Bachelor of Arts & Sciences Degree MARQUETTE UNIVERSITY, Milwaukee, Wi Certified Scrum Master Scrum Alliance Certified Scrum Product Owner Scrum Alliance Lean Six Sigma Green & Black Belt, Georgia Tech Project Management (In Process), Emory University Executive Presentation Skills, Communispond Executing on Strategy Through Coaching, Achieve Global Accelerating Executive Leadership, Franklin Covey Leading for Shareholder Value, Duke Corp. Ed. Financial Acumen, BTS Development & Leadership Symposium, Pope Associates/Verizon Coaching for Winning Results, Breakthroughs The Power of Nice, Shapiro Negotiations
4. 4. JENNIFER HORVATH Horvath.Jennifer@gmail.com 770-500-8448 Understanding Your Professional Image, Influencing Others, and Communicating Effectively, AMA Executive Level Selling Workshop, Shapiro Negotiations