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IT MANAGER

JOB DESCRIPTION & PERSON SPECIFICATION

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The history of Barnard Castle School

Barnard Castle School has its roots in the medieval past and its eyes set firmly on the future. The school traces its origins back to the nearby Hospital of St John, which was an educational and religious community established by John de Balliol in 1229. He was also the founder of Balliol College in Oxford and his passion for learning remains central to our philosophy today. In 1883 with a gift from Benjamin Flounders, a Victorian philanthropist, and the proceeds of St John’s Hospital, the present main School building was constructed. Tony Jackson, the school’s tenth Headmaster, was appointed in September 2017 as “Barney” embarks on an exciting new era.

The School

'When you are steeped in little things, you shall safely attempt great things'

This motto perfectly sums up what Barnard Castle School - or 'Barney' as it is affectionately known - aims to do in preparing its pupils for life beyond its doors. Through creating an inspirational, compassionate and unpretentious environment, Barney aims to develop young adults with character. Our staff believe that our pupils should be confident, resilient, intellectually curious, tolerant and driven, with an undercurrent of humility, and are prepared to live, embrace and lead in an ever-changing world.

‘Parvis imbutus tentabis grandia tutus’.

The school has a genuine warmth amongst its 660 pupils and 180 staff, which fosters a strong sense of community and endeavour. It is highly unusual to find a school where pupils from Year 9 and Year 11 sit on a table at lunch together sharing a conversation, discussing their latest sports fixture or drama rehearsal. However, this attitude is ingrained in a Barnardian from very early on. The co-educational and cross-year group atmosphere starts in the journey from the Preparatory School (ages 4-11) right through to the state-of-the-art bespoke Sixth Form Centre in the Senior School (ages 11-18). A Barney pupil is quick to make someone else feel at ease, whether that is through simple encouragement or a warm smile.

Whilst we are extremely proud of what our pupils achieve academically, we also recognise the importance of preparing the next generations for an evolving and increasingly competitive global marketplace. To do this we focus on developing the individual character of every child, and during their journey with us, we aim to cultivate vital life skills through building relationships amongst the pupil body and teachers alike. Each pupil has a dedicated Tutor who meets with them a couple of times a week to discuss anything from pastoral issues to academic progress.

We want our pupils to develop a prepared mind for life beyond school. This requires confidence, resilience and compassion, all built up over a period of time, and in a variety of ways, both within and beyond the classroom. It also requires that most important quality: humility. At our core is an unpretentious and humble outlook, and it is this combination of confidence and humility that allows our pupils to light up a room.

The School is situated in its own extensive grounds on the outskirts of an historic market town, recently noted as being the safest in England, in an area of outstanding natural beauty. It is well-resourced and enjoys an enviable reputation for its pupils’ achievements on a broad variety of fronts. It is also in proximity to and enjoys close relationships with departments in the universities of Durham, York and Newcastle. Further details about Barnard Castle School may be found in the Independent Schools’ Yearbook and on the School’s website www.barnardcastleschool.org.uk.

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The Position The Bursar requires an IT Manager to lead, manage and develop the IT services delivery to meet the performance standards required of an outstanding School. The IT Manager will be responsible for strategic and operational management of the IT service delivery, infrastructure and facilities of both Senior and Prep Schools. This role is pivotal in the implementation of the IT strategy and vision. The Department The ICT department provides and supports well designed technologies that enhance the learning, teaching and administrative aspects of the School. The Job Description Reporting To: Bursar Supervisory Responsibility: IT Support Assistants Key duties and responsibilities The duties and responsibilities of the IT Support Manager include (but are not limited to):-

IT Services

To plan and implement changes to elements of the ICT service.

To identify software, hardware and working practices required to fulfil functional specifications as defined by School

staff.

To plan for major developments of the ICT service and project manage their implementation.

To maintain an overall view of the capabilities of the school’s ICT service and to contribute to continuous

improvement to meet future needs.

To support the full range of financial planning for ICT and help to estimate future budget requirements.

To attend relevant training and actively seek to broaden knowledge and skills relevant to responsibilities.

To maintain and extend personal expertise in specific areas of IT to provide appropriate advice and support.

To lead, motivate and develop the IT team to provide excellent services embracing best practice, innovation,

continuous improvement, development in technology, robust solutions, security of systems and delivery.

To lead on the development and implementation of IT strategy and revise the strategy as appropriate.

To lead on training of new software and IT initiatives in School to ensure maximum utilisation of IT investment.

To develop, implement and review the School’s replacements/updates programme and always ensure a ‘future proof’

network infrastructure.

To manage relationships with different teams and individuals, building productive internal (and external)

relationships influencing the acceptance of the IT vision at all levels of the organisation.

To manage the School’s IT assets and software inventory.

To manage the capital and operational budgeting for IT Services.

To assist with the development and implementation of relevant IT policies, procedures and processes in line with

current and future national policy and compliance with all relevant regulations, guidance and legislation, including

data protection and safeguarding security.

To work with the Deputy Head Pastoral on an e-safety education programme and ensure that the ICT Acceptable Use

Policy is operated effectively.

Take responsibility for ensuring that the School’s IT resources are adequate, provide are fit for purpose.

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Management Responsibilities

To manage the delivery of the service to time and in budget, relative to revenue and capital budgets.

To define the service levels for the IT functions; agree targets, measures and reporting procedures.

To manage the monitoring of the School Network to ensure it is monitored 24/7 and that system outages are

responded to in a timely manner.

To develop, cost, maintain and manage a programme of projects to contribute to and achieve the objectives set out

within the school’s IT strategy.

To keep abreast of technical and management issues from industry, across the education sector and external

agencies/ organisations to ensure that an awareness of best practice is maintained.

To ensure legal compliance, including but not restricted to GDPR, FOI, RIPA, copyright law, etc.

To be proactive in IT security measures and implement a security strategy to protect the School network and

infrastructure from internal and external threats and attack.

To develop and implement an effective back up and disaster recovery strategy to ensure against loss of data through

error, abuse malfunction or disaster.

To ensure the effectiveness of the IT staffing operates at optimum capacity.

To lead the recruitment and selection of staff as required.

To line manage the IT Support staff promoting a team-work approach, encouraging motivation and setting realistic

and agreed targets.

To develop the capability of the IT team to deliver training to staff at all levels.

To be responsible for the effective Appraisal and Performance Management of IT Support Staff and ensuring training

plans are prepared and monitored

To undertake any other duties as requested by the Bursar and Senior Management Team and commensurate with the

post.

In order to meet the high standards expected of support staff in our school, the Bursar seeks to employ a person with the following qualities, experience, skills and abilities.

Criteria

Essential

Desirable

Assessment

Qualifications

Higher or Further Education Qualifications in ICT related subject.

Certificates

Experience

Has held recent positions of

responsibility in ICT development

projects or management role in IT

Services Delivery

Experience of network planning

Management/Team Leadership responsibility

Evidence of a proven track record in innovation.

Experience of managing IT Services Delivery in an educational environment

Application Form

References

Interview

Specific Knowledge

Knowledge of current and emerging developments in IT technology and software development

vMware & vSphere Client

Veeam Replication & Backup

Interview

References

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Microsoft Server 2012/2016 including: Active Directory, Group Policy Management, DHCP Management, Print Management, IIS Management

Cat5/6 networking

An authority on systems development and typical problems associated with the implementation of IT systems

Possess a sound understanding of security concepts and practices, tools and techniques for security risk analysis

Is effective and persuasive in oral and written communication

Microsoft System Centre Configuration Manager

Riverbed Management System

FortiGate Firewalls

Microsoft Exchange

Office 365

Apple iOS for desktops & mobile devices

HP Switching including VLANs

iSAMS Management

Spiceworks Helpdesk & Inventory

Smoothwall Web Filtering & Internet Security

Personal attributes, skills and values

Must be able to work on own initiative, and to specific deadlines

Excellent communication skills

Positive attitude

Patience and determination

Be able to work with and around staff and students in a school setting

Approachable and flexible.

The ability to organise workload.

Excellent attendance and punctuality

Excellent social, verbal and written communication skills

Excellent interpersonal skills with the ability to enthuse and motivate others

Willingness to learn and adapt.

Ability to accept & manage change.

Confident.

Highly motivated with a drive to introduce continuous improvement.

Discrete, tactful & diplomatic with the ability to maintain confidentiality

Experience in group or leadership presentations and training.

Commitment & enthusiasm for environmental and sustainability issues.

Application Form, Interview & References

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All Staff of Barnard Castle School are expected to:-

Have high professional standards and be an appropriate role model of reliability, behaviour and appearance

To establish high standards of communication with all stakeholders

To uphold the policies of Barnard Castle School

To take an interest in how the School operates

Appointment Terms, Conditions and Benefits Type: Full time Working Hours: 37.5 Hours per week. The staff in the department cover the hours of 8.30am to 5pm Monday to Friday and 8.30am to 12.30pm on a Saturday morning during term time. Saturdays are covered by the department on a rota system and time worked on a Saturday will be reclaimed during the following week. The nature of the role will require the post holder to work flexibly to meet the demands of the role and the needs of the department. During School holidays the School is open for business to external organisations for day and residential lettings. The IT Support department is expected to meet the demands of any holiday trading. Salary: Dependent on experience Paid Holidays: 20 days per annum plus bank holidays (pro rated in year 1). Rising to 25 days after 5 years service. Holiday year runs 1st September to 31 August and all holidays should be taken in School Holidays. As a boarding School, some public holidays (usually May day) are a normal working day and a lieu day can be taken in School holidays for this. Probationary period: 6 months. Notice: During the probationary period by School and Employee is one week in writing. Post probationary is 2 months. Absence: Entitlement to Statutory Sick Pay (SSP) only during first year. School sick pay as detailed in your contract will apply in 2nd and later years. Pension Scheme: In accordance with the Pension regulations 2013, eligible job holders will be automatically enrolled into the Occupational Pension Scheme with Pensions Trust. Medical: The post holder will be required to complete a medical declaration at the start of employment. Applications If you feel that you can meet the above requirements then please submit a letter of application along with the Barnard Castle School application form to the Bursar. Only applications containing the requested information will be considered. Please note that applications will be considered as they arrive.

Applicants may telephone to discuss matters relating to the advertised post with the Bursar. Applications should be sent to: Mrs Suzanne Metcalf Bursar Barnard Castle School Barnard Castle Co Durham DL12 8UN E-mail: hr@barneyschool.org.uk

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Applicants should read carefully the application procedure – guidance for applicants, Policy on the Recruitment of Ex-offenders and the Disclosure policy and the Safer Recruitment policy. Barnard Castle School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Barnard Castle School is an equal opportunities employer.

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Contact

Mrs Suzanne Metcalf

Bursar

Barnard Castle School

Barnard Castle

County Durham

DL12 8UN

Phone: 01833 696003

E-mail: hr@barneyschool.org.uk

www.barnardcastleschool.org.uk