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COMPLIANCE MANAGEMENT SYSTEMS: BUILDING TRUST THROUGH ISO 19600 DQS - COMPETENCE FOR SUSTAINABILITY ISO 19600 DOCUMENT NO 1203-2

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Page 1: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

COMPLIANCE MANAGEMENT SYSTEMS: BUILDING TRUST THROUGH ISO 19600

DQS - COMPETENCE FOR SUSTAINABILITY

ISO 19600

DOCUMENT NO 1203-2

Page 2: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt am Main

[email protected]+49 69 95427-200

If your organiza���performs regular risk assessments, you have probably ����that corporate compliance consisently ranks as one of the most ����ant risks. The implementa���of a robust compliance program can help you maintain integrity and ensure compliance with all applicable rules & regula���in a systema��, structured and pr����e manner.

The ISO 19600 standard, published in 2014, serves as a guideline for organiza���that wish to implement a compliance management system (CMS), or those who seek to benchmark their exis���system against interna�����t pr�����

����a���of your compliance management system by an independent third-party such as DQS not only provides assurance to your stakeholders, it also enables organiza���to detect poten���for improvement and to further increase the e����eness of their CMS.

This brochure will guide you through the ����a���process, but if you have any further ques����don’t hesitate to contact us at an����

The road to ISO 19600 ����a��

Maximizing Visibility with the Global Conformity Mark

ENSURING COMPREHENSIVE COMPLIANCE:

THE ISO 19600 STANDARD FOR COMPLIANCE MANAGEMENT SYSTEMS

ISO 19600 - Introducing the Standard for Compliance Management Systems 3

4

5

6

CONTENTS

Five reasons to choose DQS as your ����a���partner

Implemen���the guidelines of ISO 19600 4

TEMI GROUP South Africa

[email protected]

Page 3: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

INTRODUCING THE ISO 19600 STANDARD

What is a compliance management system?A Compliance Management System (CMS) is a set of processes to make sure that an organiza���operates in accordance with all applicable laws, regula���and codes of conduct. Due to the ever-changing nature of laws and regula����oss countries and regions, keeping up to date with the applicable regula�������ver-ending task. An e����e CMS enables you to determine the relevant documents, to ensure compliance across the organiza�����o track and improve compliance.

What is the purpose of ISO 19600?The interna����tandard ISO 19600 provides guidelines for e����e compliance management systems. Based on the principles of good governance, pr�������, transparency and sustainability, it describes the key components and processes of an e����e CMS. The standard is a useful tool for organiza�����t wish to implement a compliance management system or are looking to standardize their system.

Who can apply for ISO 19600?This standard is not exclusively for larger companies; it can be applied to any organization who wish to expand on their existing management system including foundations and authorities.

How does ISO 19600 relate to ISO 37001?ISO 19600, the standard for compliance management systems, and ISO 37001, the standard for an�-bribery management systems, are both based on the ISO principles for management systems, such as the risk-based approach as well as the Plan-Do-Check-Act (PDCA) process cycle. Whereas ISO 19600 takes a holis�c approach to compliance management, ISO 37001 focuses on one aspect of compliance only: the an�-bribery management. Because both standards are based on the same principles, they can easily be implemented in an integrated way.

The Bene���������

• The standard presents a highly adaptable four-step method guidance plan to ensure complianceirr����e of the size, industry, risk exposure or complexity

• Implemen�������es of the standard reduces the risk of malpr����

• Third-party con������of your CMS greatly enhances trust between business partners and providesassurance that risks associated with laws and regula����e managed appropriately.

• Implementa���������a���an be used as evidence of due diligence in case of disputes.

• The ISO 19600 standard follows the same structure as ISO 9001, ISO 14001 and ISO 45001 and caneasily be integrated into exis�����ement systems.

• During the ����a���audit, our auditors detect poten���for improvement and make recommen-da����o increase the e����eness of your compliance management system.

TEMI GROUP South Africa

[email protected]

Page 4: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

Flowchart of a compliance management system according to ISO 19600(Source: ISO 19600, pag�������

TEMI GROUP South Africa

[email protected]

Page 5: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 21 60433 Frankfurt, Germany

[email protected]+49 69 95427-200

Based on the same customer focused service excellence approach that we use within our certification division,DQS X-pert is an accredited training provider that offers training to suit a variety of needs in a range of ISO standards.

Training on ISO 19600:2014

• Get Registered and be a Recognised Professional through IQNET

TEMI GROUP South Africa

[email protected]

Page 6: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CORRECTIVE ACTIONS

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

DQS CERTIFICATE DATABASE

THE ROAD TO ISO 19600 ASSURANCE

During the implementation process, DQS offers an gap analysis to identify potential for improvement and current status of existing systems and processes . This enables you to prepare for the Global Conformance Mark audit.

Once your company is ready, we set the audit date and select an auditor with the necessary experience and competences in your sector.

During the initial assessment, we evaluate whether your company meets the requirements of ISO 19600. The audit duration depends on the size and complexity of your operations.

After the audit, you will receive a detailed report, outlining our findings and describing the potential for improvement.

Should there be any non-conformities, you will have three months time to correct them and implement the appropriate corrective measures.

As soon as all non-conformities have been closed, the ISO 19600 Global Conformance Certificate will be issued, with a validity of one year.

The certificate will be published in the publicly accessible DQS Database.

Annual renewal is done through physical condition checks , system evaluation and KPI's review.

GAP ANALYSIS

CERTIFICATE

PLANNING

INITIAL AUDIT

ANNUAL AUDITS

[ ]AUDIT REPORT

TEMI GROUP South Africa

[email protected]

Page 7: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

MAXIMIZING VISIBILITY: THE GLOBAL CONFORMITY MARK

Achieving certification of your compliance management system is a feat you can be proud of. In order to help you highlight this success and make it public, DQS has been approved to issue the Global Conformity Mark (GC-Mark®) labeling program.

The Global Conformity Mark certificate and label "Verified Compliance Management“ - is issued on successful completetion of the audit process.

This enables you to integrate your ISO based certification into your communication and branding strategy. In contrast to ISO certification, which the general public usually struggles to understand, the Global Conformity Mark demonstrates your level of adherence and is consumer friendly.

As such, it translates ISO 19600 Standard into a visually attractive and easily understandable message.

+

Global Conformity Certificate"Verified Compliance

Management“

Global Conformity Label"Verified Compliance

Management“

DQS South Africa [email protected]

South Africa

Page 8: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

GRI 200: Economic201: Economic Performance 202: Market Presence 203: Indirect Economic Impacts 204: Procurement Practices 205: Anti-corruption 206: Anti-competitive Behavior

GRI 300: Environmental 301: Materials 302: Energy 303: Water 304: Biodiversity 305: Emissions 306: Effluents and Waste 307: Environmental Compliance 308: Supplier Environmental Assessment

GRI 400: Social 401: Employment 402: Labor/Management Relations 403: Occupational Health and Safety 404: Training and Education 405: Diversity and Equal Opportunity 406: Non-discrimination 407: Freedom of Association and Collective Bargaining 408: Child Labor 409: Forced or Compulsory Labor 410: Security Practices 411: Rights of Indigenous Peoples 412: Human Rights Assessment 413: Local Communities 414: Supplier Social Assessment 415: Public Policy 416: Customer Health Safety 417: Marketing and Labeling 418: Customer Privacy 419: Socioeconomic Compliance

Page 9: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

FIVE REASONS TO CHOOSE DQS AS YOUR CERTIFICATION PARTNER

1

2

3

4

5

The Competence of our AuditorsFor ISO 19600 audits, we only commission auditors who have years of experience in the �����orporate government. This way we can ensure that our auditors understand your business processes and assess the implementa�������tandard appropriately.

Informa��e Audit ReportsAn intelligently designed audit report is an integral part of our service. Through stringent internal and external quality controls, we ensure that our audit reports are understandable and cons����e. We iden��y blind spots, make sugges����or improvements and provide valuable imput for your company.

Rec�����������tryDQS has ov������������es all across the globe. This means that your clients know our reputa���as a competent and trustworthy ����a���body and understand the v�����������ate.

30 Year��������������a������������a��������ounda��������������������o assess and improve quality management systems and processes, as well as strengthen mutual trust among organiza���������takeholders through regular independent audits.

We Support You Every Step of the WayFrom the quota�������������ate issue - we support you in each audit phase and are always at your disposal, every step of the way.

TEMI GROUP South Africa

[email protected]

DQS South Africa [email protected]

South Africa

Page 10: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

3

82

3000

50 000

80 000

decades of experience

�������countries

auditors across the globe

�������es in 130 countries

assessment days each year

CFSCompetence for Sustainability

30 YEARS OF DQS:

Page 11: ISO 19600 - Risk Management · DQS CFS GmbH August-Schanz-Straße 21 60433 Frankfurt, Germany. info@dqs-cfs.com +49 69 95427-200 Based on the same customer focused service excellence

CFSCompetence for Sustainability

DQS CFS GmbHAugust-Schanz-Straße 2160433 Frankfurt, Germany

[email protected]+49 69 95427-200

ABOUT DQS

DQS is your partner for all assessment services rela���o consumer safety, sustainability and quality managemen������������a�������ement systems, products and ser��������olio also includes

supplier audits, ethical audits as w������������������

OFFICES ALL OVER THE GLOBE

TEMI GROUP South Africa

[email protected]

DQS South Africa [email protected]

South Africa