introduction to project management presented by: derek digiacomo, scte director, information systems...
TRANSCRIPT
Introduction toProject Management
Presented by:
Derek DiGiacomo, SCTE
Director, Information SystemsDeveloped by:
Derrick Nguyen, SCTE
Manager, Information Systems
Definitions
Who controls project
management?
What is a project?
What is project management?
Managing a project
Five process groups
Knowledge areas
Triple constraint
Communication channels
Tools
Work breakdown structure (WBS)
PERT diagram
Gantt chart
Pareto analysis
Agenda
How the customer explained it
Copyright © 2006 ProjectCartoon.com
How the consultant understood it
Copyright © 2006 ProjectCartoon.com
How the analyst designed it
Copyright © 2006 ProjectCartoon.com
How the programmer wrote it
Copyright © 2006 ProjectCartoon.com
How marketing described it
Copyright © 2006 ProjectCartoon.com
How the project was documented
Copyright © 2006 ProjectCartoon.com
How operations installed it
Copyright © 2006 ProjectCartoon.com
How the customer was billed
Copyright © 2006 ProjectCartoon.com
How it was supported
Copyright © 2006 ProjectCartoon.com
What the customer really needed
Copyright © 2006 ProjectCartoon.com
Who Controls Project Management
• Association for the project management profession
• Author of the PMBOK ®
• PMP Credential
Baselines - What is a project?
“A project is a temporary endeavor undertaken to create a unique product or service.” 1
1 PMBOK 4th Edition
Deliverables
• Creates new product or service
Temporary
• Start and end
Stakeholders
Baselines - What is a project?
Baselines - What is project management?
Application of proven
• Knowledge• Skills• Tools• Techniques
Meeting project requirements
Baselines - Understanding project management to better
Address stakeholders’ needs
Balance project constraints
MANAGING A PROJECT
• HOW TO’S
Main Process - Five Process Groups
Initiating Planning Executing Monitoring Controlling Closing
Main Process - Five Process Groups
Managing a Project
• Knowledge Areas…• Time• Cost• Quality• Communication• Human Resources• Integration• Procurement• Risk• Scope
Triple Constraint
Communication Channels
Communication Channels
N ( N – 1) 2
PROJECT MANAGEMENT TOOLS
The right tools for the right job
Tools
Work Breakdown Structure (WBS)
PERT Diagram
Gantt Chart
Pareto Analysis
Tools: Work Breakdown Structure (WBS)
Tools: Work Breakdown Structure (WBS)
Tools: Work Breakdown Structure (WBS)
Tools: Work Breakdown Structure (WBS)
Tools: PERT
• Program Evaluation and Review Technique
Tools: PERT
Tools: Gantt Chart - How to read a Gantt Chart
Critical path
Lag
Summaries
Milestones
Dependencies
Tools: Gantt Chart
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)• Finish-to-finish (FF)
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)• Finish-to-finish (FF)• Start-to-start (SS)
Tools: Gantt Chart
• Dependencies (logical relationships)
• Finish-to-start (FS)• Finish-to-finish (FF)• Start-to-start (SS)• Start-to-finish (SF)
PARETO ANALYSIS
• Pareto chart
A.K.A.
• Pareto distribution diagram
Tools: Pareto Analysis
• Observation: most things are not distributed evenly
Tools: Pareto Analysis - Examples
≈ 20% of customers create ≈ 80% of revenue
≈ 20% of workers produce ≈ 80% of results
≈ 20% of input creates ≈ 80% of results
≈ 20% of features cause ≈ 80% of usage
≈ 20% of bugs cause ≈ 80% of crashes
Tools: Pareto Analysis
High returns
Vital few
The 80/20 Rule
Make effective changes
Tools: Pareto Analysis
• Challenges
• Creating the charts
• Reading the charts
Tools: Pareto Analysis
• Creating the chart• List problems/options• Group problems
together• Apply appropriate
scores• Construct Pareto Chart
Tools: Pareto Analysis
Tools: Pareto Analysis