Introduction to Microsoft® Lync™

UK CES Communications Conference2011

What do WeExperience Today?Current communications and collaboration experience

Source: Ideal Communications and Collaboration Research by Microsoft, 2009

April 18, 2007

Extension and Clientele Acceptance

• Is there acceptance among the groups for both delivery and receiving of programming delivered in this manner?• There exists a generational divide• Transition should begin with technology education • There is the willingness factor• Internet service to the community• Benefits to both sides

• Programming is no longer time sensitive• We can deliver quicker and • The client can receive when it is convenience

• In Five years this will be a necessity

April 18, 2007

New Tools For the Toolbox

• New Communication Medias and Program Delivery Medias • Podcasts• Blogs• List serve capabilities• Interactive Software, i.e. Centra• Webcasts• Interactive Publications• Video Conferencing• Chat Rooms and Forums• Interactive information systems i.e. Garden Data.org

What is driving us to seek new communication tools?

▪ Work from dispersed locations: Extension Employees are spread out across Kentucky

▪ Overwhelmed: Large organizations like Extension often average more than six communications devices and almost five communications applications per employee

▪ Frustrated: Collaboration inefficiencies waste up to 25% of staff time

▪ Mobile phone = New PC: 600 million smart-phones will be used for business in 2011▪ Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW

Workforce Distribution

Lack of Technology Integration

Demand for New Technologies

Lync Provides a Integrated ExperienceUsers can benefit from a single client experience for IM, voice, video, and data sharing

Microsoft Lync

Incoming call

Conversation windowIM and videoMeeting, application sharing, and whiteboarding

What do you WantIdeal communications and sharing experience

Lync Provides a Presence Across Office Applications

Contact Card

Click to communicate from Microsoft Backstage™ view and review tabs

(Word, Excel, PowerPoint)

Common features across Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint can help to improve the user experience

Lync 2010 works on different platformsOptions for those who use Macs, mobile phones, browsers, and other devices

▪ “Lync for Mac”» Connect with Mac users

▪ Lync Mobile, iPhone app, Nokia» Communicate through mobile phones

▪ Lync Web App» Reach through the browser

▪ Polycom, Plantronics, Jabra, Aastra and more…» Experience Lync through numerous devices

Lync Connects People in Flexible Ways

Access messages through your PC, mobile device, or the WebConnect in real time across devices from a familiar interface

PC WebMobile

Putting Lync to work in UK CES

Multi-County program planning between agents Joint meeting from wherever you are Specialist delivered programs to agents/clientele Proofing/sharing documents agent-agent and agent-specialist Staff meetings Online classes Program delivery for clientele

Live to different offices/individual locations Recorded presentation to be viewed at any time

Communicate with staff within larger offices Using Lync inner-office

Clientele visit awareness Task management with staff members

How might Lync be used in our own organization

Getting Started

Talk to your District Tech

UK Wiki site: http://wiki.uky.edu/lync/Wiki%20Pages/Home.aspx

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© 2010 Microsoft Corporation. All rights reserved. Microsoft, Exchange ActiveSync, Excel, Lync, Outlook, PowerPoint, SharePoint, SQL Server, Windows, Windows Live, Windows Mobile, Windows Server, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of

Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN

THIS PRESENTATION.