instant communication software creating a culture of safety and awareness
TRANSCRIPT
Instant Communication Software
Creating a Culture of Safety and Awareness
Safety Communication in the Work Place
Channels for Communication
• Introductory Orientation/Training
• Scheduled Safety Meetings (weekly, monthly, yearly)
• Signs, Posters and other Literature
• Personal Channels (e-mail, cell phones, wireless devices)
A More Active Approach
• Consistent SAFETY reminders
• Using repetition to instill safe work habits
• Alert pre-shift or at work to keep SAFETY in employees thoughts
• Don’t rely on training from weeks, months or even years prior
What We’re Working Towards
Improving the process of SAFETY by
• Empowering employees with the knowledge and tools to work safely
• Improving management and leadership strategies
• Breaking down the barriers of communication
• Transferring important information and ideas from management to the field and visa versa
Empower Employees to
Work Safely
• Continue SAFETY training beyond initial orientation and classes • Daily SAFETY alerts for pre-shift meetings and/or discussions• Prevent making the same mistakes over and over
• Communicate vital information
such as severe weather, last minute
changes and necessary precautions
Improve Management and Leadership
• Emphasis on SAFETY starts at the top
• Involve all departments when developing communication topics and scheduled alerts
• Keep everyone on the same page at all times
Break Down Barriers of Communication
• Contact all of your employees instantly rather than relaying messages through multiple levels of personnel
“Avoid Bottleneck Effect”
• Don’t lose the ability to communicate when e-mail, voicemail or calling is not possible
Implement Sound Procedures
• Complete all SAFETY and equipment inspections accurately and on-time.
• Ensure quality data, eliminate hard copies that are not always legible and easily lost
• Enjoy peace of mind knowing your equipment is SAFE and functional
Instantly submit SAFETY and Inspection forms
See Safety in Action
• Use stored video from familiar equipment for training opportunities
• Ensure best practices in the field, yard and warehouses
Advance Safety Alongside Technology
Estimated Wireless Devices Number of Text MessagesDec 2005: 207,896,198 In 2005: 81 BillionDec 2011: 311,594,848 In 2011: 2.3 Trillion
• 85% of Americans own a cell phone• 90% of text messages are read in the first 3 minutes, 98% in the first hour• 91% of all US Mobile users keep their phones within arms reach at all times • 97% of text messages are opened, while only 22% of e-mails are opened• Nearly 200,000 text messages are sent every second
Minutes of use, voicemail and social media usage have all leveled off in the last 5 years while the use of text messages continues to increase rapidly
QUESTIONS????
References• CTIA – International Association for the Wireless
Telecommunications Industryhttp://ctia.org/
• TSG Global, Inc.http://www.tsgglobal.com/
• http://ansonalex.com/