April 21, 2014 Volume 14 & Issue 4

The Carriers That Care!

Money Wasted

A. Claims / Cancelled $22,374.08

B. Misdirects $12,560.00

C. Undelivered $0.00

D. Admin 42 $0.00

E. Fuel Whopper $38,000.00

F. Non reported R&M $0.00

G. Vehicle Claims $11,352.55

Total Wasted $71,883.63

Todd Allen

Team 9

Corporate Trainer

INSIDE THIS ISSUE

Beach Day……. 1

Team 9 Fun Day……. 2

Shoot for the Cure……. 2

Who’s Who……. 3

Quality Share……. 3

Pride……. 4

Positives……. 5

Thank You……. 5

Safety is a culture……. 6

Welcome……. 7

Birthdays……. 7

Recognition……. 7

Just for Team 9……. 7

Quality share……. 8

Training……. 8

Hi-Way 9

Group of

Companies

We are proud

to be the

Carriers that

Care…

for our customers,

our Team,

and the communities

we serve.

WHOA! That’s A LOT Of money! Thirty-Eight Thousand Dollars...that’s the extra money

Team 9 spent on fuel in March. EXTRA….in idling.

You know those mornings and there seems to be a chill

in the air-sure, it’s only minus 10, but brrr. Or how

about that time you just have a small box to deliver and

you just leave your unit run while you jump into the

customer’s to get it delivered. These, and any other idle

time took that $38,000 from the pockets of Team 9 and

paid the bills.

That’s right-if Team 9 actually kept their idle within

target (if you don’t know what your idle should be-talk to your leader-they will tell you), then that money spent

would have been in the pot –not taken out. Sad but true.

Turn it off unless it’s colder than minus 20 degrees

Celcius. It’s that simple.

Sylvia Kirk...because I care.

Money for Team 9

1. Weigh-IT $94,375.46

2. Pro Miles $12,205.82

3. Admin 42 $2,300.00

4. Pro Tech $2,000.00

5. Fuel Whopper $0.00

Total $110,881.28

Quarter 1 – BBQ’s-2 per zone

Quarter 2 – dinner and a movie $150.00 restaurant gift card and $100.00 movie card – 2 per zone

Quarter 3 – Big Screen Smart TV’s &

surround sounds

Quarter 4 – prepaid Visa Cards

The never-ending Alberta winter that was fiercely holding on this year was not intimi-dating Team 9 in celebrating the upcoming Spring season and eight new winners in the quarterly quality share draws this April. Pre-sented with a new Coleman Grill, propane tanks and BBQ tools, two Team 9 members from each zone began the warmer season (hopefully warmer season) ready to go!

The winners drawn were: Calgary Zone-Robb Hutton & Stacey Pine Drumheller Zone-Shelley Blanchett & Norma Stobbs Edmonton Zone-Willie Kidd & Shanice Stirett Red Deer Zone-Brian MacAllister & Ron Fost

Congratulations to these Team 9 members. And thanks to everyone throughout the sys-tem who enjoyed a day of grass skirts, palm trees (no matter how artificial they may ap-pear) and great company. The question is...who will be the winners of the next quarterly draws? Only time will tell... It’s ALWAYS a great day when you work at Hi-Way 9!

Right from top

*Shanice Stirett,

*Joe Hearn & Mike Shilson

(Team 9 Calgary)

*Drumheller Team

*Norma Stobbs

*at left John Gallant & Dale

Cerin (Team 9 Red Deer)

Team 9-Fun Day & Shoot For The Cure

About Team 9...For Team 9

The Carriers That Care!

Congratulations to this Team 9 member for your notable milestone!

Your care and commitment are commendable.

TEAM 9 FAST FACTS

1970-A third and fourth truck was added to the Hi-

Way 9 Express fleet

1980’s Hi-Way 9 differentiated themselves from

competitors by being the first in Western Canada

to paint community murals on the sides of their

trailers

1990-Service was expanded to Camrose and

Wetaskiwin

22-Apr BRIAN BANKS

23-Apr DOUG GILROY

23-Apr DWIGHT ABAYA

23-Apr THEODORE MATERI

24-Apr GRAHAM MCDONALD

24-Apr MELANIE PELLETIER

26-Apr DAVID DIETL

27-Apr RICHARD BEDARF

27-Apr HEATHER ALTSTADT

29-Apr BILL RUNCIMAN

30-Apr JOHN GALLANT

30-Apr MATHEW BERARD

1-May MILES STORR

1-May CORAL MARTYN

1-May CLAYTON REEVES

2-May VALARIE JACKSON

2-May DAVE LAPLANTE

4-May JIN ZHAO

5-May ROBIN PARADIS

5-May MICHAEL BARTON

6-May MICHAEL BURLEIGH

9-May WAYNE MCMULLEN

10-May BRANDON DAY

11-May ENOCH JOHNSON

11-May SHELLEY BLANCHETTE

12-May CURTIS HOK

12-May LORNE BRAITHWAITE

13-May DEBORAH COOPER

13-May ROBERT HAYWARD

13-May RUSSELL LEVESQUE

13-May BRENT KESTERKE

14-May COLIN BADGER

14-May JAMIE GRAYSTON

NAME DEPOT POSITION

ABDI BASID MOHAMED CALGARY DRIVER

CHERYL WERRY CALGARY ADMIN

CLAYTON REEVES RED DEER MAINTENANCE

DENNIS HARRISON LETHBRIDGE DRIVER

EDWARD TYRRELL DECKWAY DRIVER

JARED FITZGERALD RED DEER DISTRIBUTION

JUSTIN PETERSON LETHBRIDGE DISTRIBUTION

KEN HODGKINSON DECKWAY DRIVER

KWAKU DANQUAH CALGARY DRIVER

MATHEW BERARD CALGARY DISTRIBUTION

MICHAEL WOELKE CALGARY DRIVER

RAMIL ROBERTS CALGARY DRIVER

SHAWN ROBINSON CALGARY DRIVER

TIM VAN NES EDMONTON DRIVER

VALARIE JACKSON EDMONTON DRIVER

10 years

Raelene Pears 04/13/2004

What is included:

Support a search for the cure! Lunch: BBQ Steak 50 Targets, Shells, Tax Receipt

Cost

$150.00

Where

Silver Willow Sporting Clays, Carstairs, AB For further information contact:

Joe Hearn

Email: joehearn@hi-way9.com

1-866-965-4439

Saturday, June 21st 11:00am-4:00pm

Morrin Bridge (36km-northeast of Drumheller on highway 27)

The list just doesn’t end…

Miniature Golf Dunk Tank Face Painting

Great Food Bouncey Houses Cool Drinks

Free Give-Aways

But don’t forget, good wholesome competition!

Tug-Of-War Three Legged Race Potato Sack Races

….And More!

Safety Is a Culture Who’s Who & Celebrations

The Carriers That Care! The Carriers That Care!

For YOUR Sake…For YOUR Safety!

ROAD HEROES If any Team 9 member

receives a clean CVSA Pass and takes it to the Team

Leader, they are awarded $200.

Will YOU be Team 9’s next Road Hero?

History with Team 9:

Streamline driver

Current position: Dispatcher

Accolades: Good- hearted, hard worker

Goes above & beyond to make sure the freight moves safely & on time

Team 9 warm & fuzzies: Enjoys everyone he works

with.

Name: JIN ZHAO

Original Start Date: October 2013 Current position: Distr ibution, P&D Dr iver, Brooks

Accolades: Easy going & fun to be around

Willing to work hard at whatever is asked

Team 9 warm & fuzzies: Likes the Team atmosphere.

Enjoys the customers.

Jerry Allen Director of Safety &

Compliance

Name:

BRAD HILL

Original Start Date:

May 2011

Date Conviction/CVSA/ Unit # Comments

Collision

31-Jan-14 CONVICTION 2278 Driver not wearing seat belt

31-Mar-14 CVSA 1131 Pass

29-Mar-14 CVSA 3423 Out of Service- Tires

Requires Attention- Brake Systems

26-Mar-14 CVSA 2250 & 7087-48 Pass

24-Mar-14 CVSA 2266 Out of Service- Brake Systems

7075-53 Out of Service- Brake Adjustment

21-Mar-14 CVSA 2225 & 3428 Pass

19-Mar-14 CVSA 127 Pass

17-Mar-14 CVSA 4HY603 Out of Service- Suspensions

2220 Requires Attention- Lighting Devices

437B Requires Attention- Brake Systems

5-Mar-14 CVSA J32677

Out of Service- Brake Systems- Requires

Attention- Lighting Devices

4EV365 Out of Serivce- Tires

5-Mar-14 CVSA 196 Requires Attention- Brake Systems

5-Mar-14 CVSA 2277 & 4RV595 Pass

27-Feb-14 CVSA 2057 & 7423-48 Pass

It is no secret that Team 9 is struggling with a CVSA inspections and OOS issue. It is also no secret that all of these issues could have or would have been prevented if a proper Pre-trip was done, or if any pre trip had been done at all.

Fact… ALL TEAM 9 members need to take this personally. Throughout the system wherever our Safety Team goes they are approached about the lack of pre-trips being done: there are new people saying no one does a pre-trip and at times a Team Leader will walk right by and do nothing when a driver just hooks and leaves.

It’s about the WHOLE Team-this communication is from internal people-let’s fix it!

Date Location Incident Estimated Actual

3-Mar-14 Edmonton Backing up and misjudged distance hit city11 taking door off 7069 160.65

5-Mar-14 Medicine Hat Driver turned corner too wide and damaged fence at NOI Redcliff 1200

5-Mar-14 Streamline Driver hit low overhang at Cathton Properties and damaged siding 1200

6-Mar-14 Calgary Driver pulling forward hit snow bank, minor damage to bumper of 2237 150

6-Mar-14 Red Deer 3rd party ran red light and struck trlr 3408 while driver was stopped 0 0.00

7-Mar-14 Red Deer 3rd party ran red light, hit our unit 2273 on front passenger fender 0 0

10-Mar-14 Calgary Hit mirror on parked vehicle with trailer 3432 0 0

11-Mar-14 Deckway Tore fender off 2234 with deck pin 350

12-Mar-14 Red Deer Exiting RCMP yard with 146 turn too sharp clipped their FOB Machine 2500

14-Mar-14 Edmonton Driver backed into a median, damaged steps on unit 249 1200

18-Mar-14 Red Deer Driver struck fender of parked pick up truck w/ trlr 792 when driving by 4291.90

20-Mar-14 Deckway Driver backed up deck into a Ford 350 while at Monarch in Drayton 550

Deanna Bettger of Team 9 Lethbridge had a visitor

at work the other day-her daughter Madison. Future

Team 9 member? She’s always welcome!

$105 up to x large $116 2xl & up

Just as your Team 9 leader for an ID Apparel

order form & use style D1016

Pride Positive & More

The Carriers That Care! The Carriers That Care!

Focus on the Positives! Some Quality Achievements Received

“Going the Extra Mile”

to cover for two line runs three different days in the last two weeks. We greatly appreciate you doing this. We know that you have to change your sleep patterns in order to cover these runs in the east. Not only did you do it without any hesitation, you stepped up to the plate for us as always! Your Teamwork does not go unrecognized. Thanks for be-ing part of Team 9.

Maggie Moore-Calgary-You have been taking charge of our undelivered report and it has been consistently getting much better. We appreciate everything you do!

Greg Mitchell–Red Deer-In March you were doing your regular key drop at a customers in the early morning. You noticed a water leak and some flooding in their dock areas. You called their manager at 4am to tell him. The customer was very impressed with the quick action you took here. They are very appreciative of you calling which kept a maybe very serious store flood under control. You not only sell service but have been selling GREAT service to this and many other customers. Thank-you Greg! You show we care!!

Inkeke terMeer–Edmonton-You have never missed a day of work. You make a great effort for your team. Just so you know it does not go unnoticed.

Stacey Pine

Tyler Bolin, Larry Wattenbarger, Al Rohbach , JJ Westerby

Wally Medwedchuk-Edmonton-Every day when I walk the dock and do random checks for seatbelts and safe op-erations you always have yours on and you’re always watching where you are with the forklift. Keep up the safe work-we appreciate it.

Megan Livingston-Drumheller-I received a phone call from one of our customers and they made a point of com-menting on how nice the girl was who had answered their call. Thanks for making our customers feel good about calling us and keep up the great work!

Don Fewsi-Calgary-In March you helped the shunt driver @ the Calgary depot move a pup trailer that had frozen brakes. Between your truck & the shunt truck you pushed the trailer into a spot. Thanks for going the extra mile to help, Don.

Ron Pratt–Calgary-For the past few nights you have been helping train a new employee. She has mentioned more than once that you are very knowledgeable, very kind and very patient with her. She said as well that the crew in Cal-gary here appreciate you taking the time to help train and educate new drivers. We greatly appreciate your help and kindness in the matter.

Glen Huntley–Red Deer-Glen we recently had asked you

Thank you for your generous support in

this year’s ATCO Gas Employees Participation in

Communities (EIPC) charitable giving campaign. In total,

the online auction brought in over $19,000.

The funds raised from the online auction will be donated to Pancreatic Cancer Canada, which is the only national

foundation dedicated to raising money and awareness for

this deadly disease. They are committed to improving pan-

creatic cancer survival and creating hope through aware-

ness, education, patient support and research. Together, we

can be a part of their success.

Thank you again for being such an integral part of the

success of ATCO Gas EIPC. Your support helps us make a

difference in our communities.

With appreciation;

Brian Wozny

ATCO Gas EPIC Campaign

The Drumheller & District Fish & Game Association is very

grateful for your support which helped once again to make

this, our 27th Annual Wild Game Dinner & Awards Night, a

big success. With the generous donation you made, this year’s

fund-raising evening was very successful and helped make for a very enjoyable night for all who attended with a variety of

raffles, live and silent auctions and door prizes.

The funds raised at this year’s dinner auction will in part be

put toward our continuing efforts to provide support and fi-

nancial assistance to other organizations that are also conser-

vation-oriented.

….We look forward to continuing our work with you as a con-

servation partner far into the future. Thank you for your ongo-

ing and generous support of the Drumheller & District Fish &

Game Association. With your help we can all make a differ-

ence for years to come.

Sincerely; Stephanie Briggs

Gord Pepperkorn-March Pride

Winner sporting his new jacket

Keldon Dingman

Jeff Tzovanas

Norm Armstrong Ron Fost

Shawn Robinson

Mike Riley

Crystal Morrill

Pride cannot be bought or forced, but fortunately Hi-Way 9 has Pride at its core, thanks to Team 9. From units to uniform, buildings to equipment, Team 9 proves to their customers and communi-ties this company cares. Drumheller’s Mainte-nance Team works tire-lessly every day, with pride, to keep the equip-ment for Hi-Way 9 in quality, reliable shape. For their reliability, con-sistency and PRIDE we would like to acknowledge this group of gentlemen –Tyler Bolin, Larry Watten-barger, Al Rohbach, JJ Westerby-each with their own jacket in apprecia-tion. Thank-you.