innovative ways to delight the client
DESCRIPTION
When doing business it's important to establish a positive long term relationship with clients. Delighting the client can be done many ways and equates to a healthier and happier business partnership.TRANSCRIPT
Sarah & Mekell Present
Innovative Ways to
Delight the Client
Why Delight the Client?
They’ll come back for more
They’ll tell their friends
They can serve as positive references
You’re building a reputation
Why Delight the Client?
Textbook ways to delight
Be extra responsive
Listen to the client
Under promise, over deliver
Follow through on deadlines
Textbook ways to delight
Send signed ‘Welcome notes’
Include Personal touches (Birthday, Holiday, Anniversary Cards)
Provide solutions instead of reactions
Personalized ways to delight
more delightfulness
Stay on cutting edge of technology
More personalization and client recognition
Notes of appreciation
Be proactive
more delightfulness
go and be delightful :)
Ideas by Tambourine hotel marketing www.tambourine.com