Enterprise mobility.Will your wireless deliver?

Horizon4G™ DASIn-building High-Availability Wireless

The Good NewsThe potential benefits of smartphones, iPads and all things wireless are life changing; increased productivity and efficiency in the corporate world; increases in patient safety and quality in healthcare; and, generally happier customers everywhere.

That is, as long as we can get and stay connected.

Apple iPhoneEvery now and then, we’re reminded about the challenges to the underlying wireless technology that’s meant to keep us connected. The reminder could be your last, dropped cell phone call in a public building, or the inability to stay connected when walking down the office hallway with your iPad.

Just last year at a high-tech meeting, the late Steven Jobs had to ask the audience at Apple’s developer conference to turn off their Wi-Fi devices so that he could introduce the new iPhone. In-building 4G CellularBuildings, where we spend 70% of our time, present special challenges to wireless connectivity. For example, in most large buildings, we can expect to receive no more than 20% coverage from the outside macro cellular network.

And Wi-Fi, as a shared resource, must increasingly providea broadband experience for more and more smartphone users, while providing reliable connectivity for a growing list of Wi-Fi IP devices and applications.

The SolutionInnerWireless/Black Box Network Services has pioneered an in-building, multi-service wireless delivery platform called Horizon4G™ DAS, designed to not only deliver virtually every wireless service we use but with a mission and life critical service quality we call Everything, Everywhere, Everytime.

Neutral Host Horizon4G provides independent connections for Wireless Operators delivering 2G/3G/4G technologies at multiple frequency bands.

Public Safety Horizon4G delivers legacy UHF public safety frequencies and supports migration to 700/800 MHz for first responders.

Coverage & Signal Quality Guarantees Wireless coverage and device signal quality are guaranteed throughout the enterprise, even in RF unfriendly spaces such as below ground floors.

Wireless EdgeCoverage Blanket of RF coverage ensures consistent “edge” performance of all wireless devices including smartphones and Wi-Fi enabled devices.

EverythingFor many enterprises, providing in-building wirelessservices has meant designing and installing as many as 5 separate wireless networks. Every network is installed with differentcabling and antennas, each requiringsurveillance and maintenance.

In contrast, the InnerWireless/Black Box NetworkServices broadband, Horizon4G DAS, can be RFdesigned and one infrastructure installed to deliverone, two or virtually every wireless service that isconsumed by today’s enterprise.

EverywhereWireless coverage and signal quality are hallmarks ofhigh availability wireless and are performance measures that InnerWireless/Black Box Network Services guarantees. Poor wireless coverage not only frustrates users and generates non-value added IT help desk calls, but it can also degrade overall system performance.

To an end user, wireless coverage is about theability to use their wireless device of choice wherever they require in the facility. The Horizon4G DAS can be designed to provideubiquitous coverage for wireless services anddevices throughout the enterprise.

Paging and iDen Ubiquitous wireless coverage eliminates dead zones and “no coverage” areas for reliable use of enterprise paging and iDen services

Less roaming Alignment of Wi-Fi coverage segmentation relative to workflow traffic patterns minimizes roaming. Coupled with consistent wireless coverage this also minimizes loss of mobile application sessions.

Wireless Multi-Media applications Horizon4G supports the delivery of 4G LTE (with MIMO) and 802.11n (with MIMO) for video and other high speed data applications.

WLAN Vendor Agnostic Horizon4G can deliver optional Wi-Fi services for most of the leading WLAN vendors.

Support of latency-sensitive Wi-Fi applications Optional Wi-Fi solution provides separate RF channels for providing the service quality needed for VoIP and mission and life critical Wi-Fi applications.

Everytime Wireless capacity and system reliability are the finalcornerstones of a high-availability wireless solution. With the increased adoption of smartphones, iPads and other Wi-Fi enabled devices, InnerWireless/Black Box Network Services engineers the Horizon4G with the wireless capacity (utilizing planning, monitoring, and tangible upgrade strategies and solutions) to meet the needs of the customer’s wireless client population.

Coupled with InnerWireless/Black Box NetworkServices’s suite of Life Cycle Wireless ProfessionalServices, like WLAN assessment services, enterprises can optimize performance over time maximizing their Horizon4G investment.

Enterprise Wireless PlatformKey Wireless Services

The Horizon4G is a highlyscalable, indoor, hybrid-fiber-coax DAS solution. As a wide-areaonly platform, Horizon4G can be designed as a “neutral host” capable of delivering multi-operator 2G/3G/4G technologies (including MIMO) plus public safety, paging and enterprise 2-way radio frequencies. Optional WLAN services can include; Wi-Fi (a/b/g/n MIMO) and Philips medical telemetry (WMTS) for use in healthcare.

Guaranteed Coverage & Signal QualityWireless Assurance

InnerWireless/Black Box NetworkServices has pioneered arigorous RF engineering process that thoroughly documents the wireless performance characteristics of every Horizon4G DAS. This highly repeatable process has enabled InnerWireless to achieve a 100% 1st time design acceptance on every project. Aided by an extensive database of how virtually every building material attenuates, or blocks RF signal penetration, InnerWireless engineers the wireless coverage and signal quality needed by each wireless device to connect and stay connected.

Black Box (NASDAQ: BBOX) is leading communications systems integrator dedicated to designing, sourcing, implementing and maintaining today’s complex communications solutions. Black Box services more than 175,000 clients in approximately 150 countries with approximately 200 offices throughout the world.

In-building Wireless CapacityOptimizing Service Levels

It’s well known that smartphoneshave materially impacted the wireless operators’ macro cellular networks, and iPads and smartphone Wi-Fi off-loading threaten to have a similar effect on enterprise WLANs.

InnerWireless/Black Box NetworkServices designs the Horizon4G DAS for existing wireless traffic and offers tangible strategies for maintaining the service quality as the customer’s wireless device population grows. For example, InnerWireless’ Wi-Fi “traffic management” solution enables you to proactively manage Wi-Fi service levels, including the service quality needed by latency sensitive and mission/life critical applications.

Life Cycle Wireless ServicesROI

Ask any InnerWireless/Black BoxNetwork Services customerwhat they value most about their Horizon4G DAS, and you willundoubtedly hear the word“partner.” A partner that offers a complete range of services to maximize the customer’s return-on-investment. Customers can select from a portfolio ofHorizon4G Professional Services designed to ensure high-availability wireless per-formance and provide flexible outsourcing options. For example, InnerWireless/Black Box Network Services’ Network OperationCenter (NOC) Fault and Alarm monitoring service provides remote 24/7 fault ID and remediation, customer notification and quarterly reports.

Experience theInnerWireless/Black Box Network Services

difference“More of our customers are relying on wireless devices as theirpreferred way to communicate. InnerWireless/Black Box Network Services provided us with the best system, as well as proven carriers, for delivering seamless coverage to visitors while they’re in the Concourse.”

Richard HelmuthPresident and Chief Executive OfficerRockefeller Group Telecommunications Services

“This is not only about leveraging and delivering two very powerfulwireless technologies to our in-building users, but also about theopportunity to improve the performance of legacy wireless, such as paging, 2-way radio and fire/life/safety.”

Eric YablonkaVice President and Chief Information OfficerUniversity of Chicago Hospital and Health System

“Installing any kind of infrastructure involves capital up front, butwe find InnerWireless/Black Box Network Services’ total cost of ownership to be very attractive.”

Geoff McClellandVice President of Technology – Hotel DevelopmentMandarin Oriental Hotel Group

“Most importantly, InnerWireless/Black Box Network Services’ broadband DAS (Horizon) can handle all of our needs, including cel-lular, Wi-Fi, VoIP, RTLS and two-way radios.”

Kendall WhiteDirector of ITCarilion Health System

innerwireless-sales@blackbox.com I www.innerwireless.com

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