inge g. thulin executive vice president, international operations
DESCRIPTION
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3M Investor Meeting 2006 © 3M 2006 All Rights Reserved
Inge G. ThulinExecutive Vice PresidentInternational Operations
Our Largest Growth Platform
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Six Market Leading Businesses – Executed in a Worldwide Network of Subsidiaries
Electro and Communications
Consumer and Office
Display andGraphics
Health Care
Industrial and Transportation
Safety, Security and Protection Services
Decide Where to Play and How to Win Decide Where to Play and How to Win
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3M’s Subsidiary Network
KeySales & Mar keti ngManufacturing/ConvertingTechnical Capabilities
Canada
Puerto Rico
Trinidad& Tobago
Brazil
Uruguay Argentina
Venezuela
Chile
Peru
Colombia
Ecuador
Panama
Jamaica
Costa RicaEl Salvador
Guatemala
Dominican Republic
MexicoChina
Korea
Japan
Taiwan
Hong Kong
Vietnam
Philippines
Thailand
India
Malaysia
Indonesia
New ZealandAustralia
Singapore
Sri Lanka
UAE
Switzerland
Austria
Greece
Italy
Pakistan
SaudiArabia
Lebanon
Kuwait
Egypt
KenyaZimbabwe
South Africa
Morocco
Tunisia
France
Germany
United Kingdom
Ireland
Belgium
Netherlands
Denmark
Norway
Sweden Finland
Spain
Portugal
Poland
CzechRepublic
Hungary
Russia
Turkey
Romania
UkraineEast
Israel
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3M International Overview
Subsidiaries in 69 countries organized in three geographic areas – Representing 61% total 3M sales for 200533 countries with laboratories79 manufacturing sites36,600+ employees99% 3M International subsidiary employees are local nationals3M product sales in over 200 countries
Local Knowledge and Execution Supported by Global Processes and Capabilities
Local Knowledge and Execution Supported by Global Processes and Capabilities
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3M International Recent Performance
$3.4
$10.7$12.1
$12.9
$0.0
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
$14.0
2003 2004 2005 Q1 2006
$1,059
$2,552
$3,654$3,328
$0
$1,000
$2,000
$3,000
$4,000
2003 2004 2005 Q1 2006
E & C 13%
SS & PS 10%
I & T 29%HC 16%%
C & O 10%
D & G 22%
Sales Operating Income
LC Growth 10.1% 24.0%7.4% 5.1% 10.3% 27.4% 28.3% 30.7%OI Margin
$Billions & YOY % Chg $Millions & YOY % Chg
+20%+14%
+6%
+7%
+30%+10%
+14%
APAC 45%
Europe 41%
LAC 14%
2005 International Sales by Business and Region
+26%*
*2002 estimated stock options, not restated.
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3M’s Competitive Advantage – International
Technology Platforms
Manufacturing and Process Capabilities
Geographical Reach and Local Market Knowledge
Borderless Customer Success: Unique Ability to Serve Transnational Accounts Globally and Domestic Accounts Locally
Borderless Customer Success: Unique Ability to Serve Transnational Accounts Globally and Domestic Accounts Locally
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Importance of Geographies in Global Execution
Know the cultures and business practices. Speak the language.
Know the customers and their needs. Develop and sustain long-term key account relationships.
Understand the local competitive environment. Anticipate and respond to market opportunities.
Provide knowledgeable, responsive and ethical representation where the customers are. Protect the Corporation.
Local Knowledge is Key to Global ExecutionLocal Knowledge is Key to Global Execution
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3M Path to Local Market Penetration
Import toEstablishPosition
Establish Local
Converting Mfg.
Add R&D for Local
Application
Add R&D for Local Product Development
Full Manufacturing for Local Needs
M&A –Products and Technologies
Potential Global
Source of Supply
Sales
Time
Building products, services and
businesses closer to customers
Meeting Local Requirements &
Demand
Local Ownership and AccountabilityLocal Ownership and Accountability
PolandChina
JapanGermanyCanada
UKBrazil
TaiwanKoreaMexico
RussiaIndia
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International Growth Imperatives
Alignment to Imperatives Enables Consistent Customer Focus and Service on a Global Basis
Alignment to Imperatives Enables Consistent Customer Focus and Service on a Global Basis
Developed Countries
Developing Countries
Operational Excellence
Market Focus / Customer Success
Engaged Employees
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International Growth Imperatives in Action
Market Focus / Customer Success
Operations / Commercialization
Engaged Employees
Power of Local Subsidiaries Power of Local Subsidiaries
Sustainable GrowthSustainable GrowthSustainable Growth
Local SourcingLocal SolutionsGlobal Technology Platforms
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Mining Market: CopperExtraction Transportation & Crushing Flotation & Smelting
LeachingElectroWinning &
ElectroRefiningDistribution& Final Sale
Electrical SplicesRespiratorsReflectivesGlass BubblesDust Suppressant
Electrical SplicesRespiratorsReflectivesGlass BubblesDust Suppressant
Electrical SuppliesConveyor Kit RepairAsset TrackingNovec I/C Cleaning
Electrical SuppliesConveyor Kit RepairAsset TrackingNovec I/C Cleaning
Electrical SuppliesRespiratorspHmeter
Electrical SuppliesRespiratorspHmeter
Cuno FiltersHigh Flow FiltersLeach AdditivesClose Loop Control
Cuno FiltersHigh Flow FiltersLeach AdditivesClose Loop Control
Cathode TrackingSurfactant for Acid MistNomad for Acid MistAbrasivesElectrical SuppliesRespiratorsNovec Degreaser
Cathode TrackingSurfactant for Acid MistNomad for Acid MistAbrasivesElectrical SuppliesRespiratorsNovec Degreaser
Bundle LabelsTracking SolutionsBundle Strapping
Bundle LabelsTracking SolutionsBundle Strapping
Local Subsidiaries Bring All 3M Businesses and Solutions to Mining Customers
Local Subsidiaries Bring All 3M Businesses and Solutions to Mining Customers
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Food & Beverage Market: SalmonHatchery
ThermographsRFidCuno FiltersInfection Control
ThermographsRFidCuno FiltersInfection Control
Farming at SeaReflectiveSafety WalkDuct TapeThermographAntifoulingTracking SolutionsLabelsRecoveringNet Cage Cleaning
ReflectiveSafety WalkDuct TapeThermographAntifoulingTracking SolutionsLabelsRecoveringNet Cage Cleaning
Harvesting & Sea Transport
AbrasivesMarine ProductsTracking Solutions
AbrasivesMarine ProductsTracking Solutions
Plant Process
Labels & TPSStretchable TapeCleaning ChemicalsAbrasivesMicrobiologyAdhesivesOH&ESMattingsPrimary Packaging
Labels & TPSStretchable TapeCleaning ChemicalsAbrasivesMicrobiologyAdhesivesOH&ESMattingsPrimary Packaging
Exportation & Cold Chain
ThermographsHighjumpRFidCold-PackDLRSecurity Labels
ThermographsHighjumpRFidCold-PackDLRSecurity Labels
Distribution &Final Sale
Special LabelsSmart PackagingPackaging MaterialsRFidShelf Life Extension
Special LabelsSmart PackagingPackaging MaterialsRFidShelf Life Extension
Local Subsidiaries Bring All 3M Businesses and Solutions to Food & Beverage Customers
Local Subsidiaries Bring All 3M Businesses and Solutions to Food & Beverage Customers
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Developed Country Growth - Customer Success
Developing Countries
Operational Excellence
Market Focus / Customer Success
Engaged Employees
Developed CountriesDeveloped Countries
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Managing Transnational Accounts: Toyota
Account managed globally by Sumitomo 3M JapanFast, accurate and expert response to customer issuesApplications from over 10 different 3M Divisions
Program Highlights
TOYOTA “Innovative International Multi-purpose Vehicle” (IMV)
Enabling Borderless Customer SuccessEnabling Borderless Customer Success
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Sumitomo 3M Japan Growth Model
New Products Flow
Idea
Launch
Concept
Feasibility
Development
Scale-up
“Voice of Customer”is a Critical Input- Replicate at other
key accounts
3M B
usine
sses
Prospects Forwarded toCross Functional TeamsProspects Forwarded toCross Functional Teams
SalesSales MarketingMarketing
Customer Technology
Center
Customer Customer Technology Technology
CenterCenter
Manufacturing& EngineeringManufacturing& EngineeringApplication &
DevelopmentApplication &Development
LaboratoryLaboratory
Apply IntellectualCapability toOpportunities
Apply IntellectualCapability toOpportunities
++
++
+
Market Centers
AutomotiveAutomotive
ConstructionConstruction
ElectronicsElectronics
HealthcareHealthcare
IndustrialIndustrial
CustomerRelationships - Key account focus
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Sumitomo 3M Japan Customer Technology Center
Tokyo, JapanOpened January 199832,300 Square Feet6,500+ Visitors in 2005
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Customer Technology Centers (CTC) Global Reach
CTC’s in More than 25 countries
Workplace for addressing Customer articulated and unarticulated needs
Knowledge transfer between 3M and Customers –mutual exchange
Showcase for 3M technology, capabilities and products
Internal coordination ensures customers linked around the world
CTC Success Lies in Local Bench-to-Bench Technical Expertise Combined with Cross-Business Product Application
CTC Success Lies in Local Bench-to-Bench Technical Expertise Combined with Cross-Business Product Application
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3M Germany – Customer Technology Center
Neuss, GermanyOpened November 2001213,000 Square Feet4,000+ Visitors in 2005
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Successful Applications for Growth: BMW 5 Series
Meeting Customer’s Quality & Performance Demands All Over the World
Meeting Customer’s Quality & Performance Demands All Over the World
Where’s 3M?
Door Reflector
Sun Roof Seal
Door MountedSeals
Rear Spoiler Mounting
Mirror ButtonAttachment
Trunk LidTape
Cabin Air Filter
Fogging Sensor Attachment
WindowMounting
Cover Cup Holder
Scratch Protection Film
Rain Sensor Attachment
Navigation Display Film
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3M - BMW Group Partnership
: BMW Location
China
USA
South AfricaBrazil
UKRussia
EgyptMalaysia
Indonesia
Thailand
Austria
GermanyGermany
Enabling Borderless Customer SuccessEnabling Borderless Customer Success
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in
Germany
GROWTH | SERVICE | PRODUCTIVITY
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Professional Plus: % Variable Pay Based on Plan AchievementPosition New System Old SystemSales Representative 30% 14%Marketing 20% 7%Sales & Marketing Management 30% 20%
3M Germany Compensation for Growth Program
Growth Incentives For All EmployeesShift from Fixed to Variable Pay
101.5 110.5
EmployeeGrade F
PresentGrade A
% Target Operating Plan
Bonus Value in Percent
Sales Bonus Structure Example
Aligned Company and Employee Growth AspirationsAligned Company and Employee Growth Aspirations
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Developing Country Growth
Developing CountriesDeveloping Countries
Operational Excellence
Market Focus / Customer Success
Engaged Employees
Developed Countries
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Solutions for Developing Markets
Increased Spending On Healthcare
Migration of Industrial Production
3M Business Portfolio Meets Developing Market Opportunities3M Business Portfolio Meets Developing Market Opportunities
Infrastructure SpendingEmerging Middle Class
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Sales in Developing Countries
Strong Track Record in Developing MarketsStrong Track Record in Developing Markets
2001-05 CAGR 14.2%Brazil
Russia
India
China
Poland
Other Asia Pacific (excludes Japan, ANZ)
Other Eastern Europe
Middle East/Africa
2001-05 CAGR 14.2%Brazil RussiaIndia
ChinaPoland
Developing Markets Sales (% of 3M)
0%5%
10%15%20%25%
2001 2002 2003 2004 2005
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BRICP Subsidiaries
India
● 722 Employees
● 3 Plants
Poland
● 652 employees
● 2 Plants
Russia
● 237 Employees
● 1 Plant
Brazil
● 2,943 Employees
● 4 Plants
China
● 2,070 Employees
● 6 Plants
Strengthening Local Teams and Operational CapabilitiesStrengthening Local Teams and Operational Capabilities
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3M Brazil – Latin America’s Growth Driver
• Manufacturing Capacity and Broad Regional Reach
• Local Technical Expertise• New CTC Opened July 2005
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3M Russia – Broad-based Opportunity
• Improving Economy • Customer Contact Center in St Petersburg - Opened 2005
• New CTC in Moscow Q2 2006• Local Manufacturing in Q4 2006
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• Broad-based Penetration Opportunity
• R&D and Local Conversion in Place
• Expanding Market Coverage
3M India – Significant Growth Opportunity
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• Economy Remains Strong • Broad Geographic Reach • New Investments in R&D
• Executing Well Against Plan
3M China – Increasing Investment and Returns
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3M China Geographic Coverage
Zhengzhou
Urumqi
Kunmin
Xi’an
Chongqing
Nanjing
Tianjin Dalian
HangzhouWuhan
Kaohsiung
Taichung GuangzhouFuzhou
Shenzhen
Taipei
Hong Kong
Qingdao
Chengdu
Beijing Shenyang
SuzhouShanghai
LEGENDGeneral Office, Manufacturing Warehousing & Technical CenterExisting Customer Sales CenterHome base location
Nanning
Haerbing
Dongguan
Jinan
Zhenzhou
ChangshaNanchang
Xiamen
Changchun
ShijiazhuangYantai
Hefei
Foshan
Ningbo
KunshanWuxi
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3M China Local Manufacturing
CAOHEJING PLANTCAOHEJING PLANT
Six Major Focused PlantsXin QiaoSupports: Consumer, Display & Graphics, Industrial & Transportation and Safety & SecurityCaohejingSupports: Consumer, Electro & Communications and Industrial & TransportationWaigouqiau Supports: Display & GraphicsSuzhouSupports: Display & GraphicsShanghai CunoSupports: Industrial & Transportation (Cuno)Guangzhou (Opens Q4 2006)Will Support: Display & Graphics, Industrial & Transportation
CEO Safety Award in 1997, 1999, 2003ISO 9000 v2000 CertifiedISO 14001CertifiedOHSAS 18000 CertifiedQS9000 Certified
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3M China R&D Investment
Shanghai, China
180,000 square feet
Facilities assignment:30 Tech Service Labs12 R&D LabsCustomer Technical CenterMultiple Customer WorkshopsTarget 300 Staff by 2007
Total Investment: USD $40 MillionTotal Investment: USD $40 Million
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3M Poland - Bridging Europe and Asia
• Untapped Domestic Market
• Emerging Destination for Business Migration
•Successful Local Brands• Global Manufacturer
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3M International Growth StrategyExtend the Core through new market adjacencies, acquisitions and EBOs
Extend the Core in all countries – emphasize locally-relevant brands, products / applications and business models
Grow the current 3M Core in all countries –emphasize Borderless Customer Success
International Expansion in All Three DimensionsInternational Expansion in All Three Dimensions
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Local Brands: Viscoplast
Acquisition secured existing market position in Poland for Viscoplast portfolio
Accelerating penetration of 3M product portfolio in Poland
Leveraging low-cost manufacturing and converting capabilities
Providing low cost entry level products for other neighboring markets
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Viscoplast High Brand Awareness - Poland
14%
3%
2%
1%
3%
12%
12%
3%
45% 3M Viscoplast
Salvequick
Cleanic
Hansplast
Urgo
Cosmos
TZMO / Matopad
Compeed
3M Nexcare
Source: Millward Brown, SMG/KRS, Omnibus, Sept 2005
Balancing Strategic 3M Brands with Locally-Acquired Brands …Where to Grow and How to Win
Balancing Strategic 3M Brands with Locally-Acquired Brands …Where to Grow and How to Win
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3M - LG.Philips (LPL) Global Collaboration
Borderless Customer Success• Dedicated Technical & Business Teams
Support LPL Global Operations in Korea,China& Poland
• 3M Korea Transnational Account Team Supports 3M China & 3M Poland teams and LPL Global Suppliers
Business Partnership• 3M Korea Supports LPL Business on a Global Basis• Simultaneous Investment in Poland• Total Solution Provider with 3M Technology Platforms• Exchange Business / Technology Roadmap • Executive Engagement for Strategic Collaborations
Technical Partnership• Timely Technical Service Support on Site• Quality Engineers on LPL Sites • Quarterly Lab-to-Lab Meetings• Collaboration for New Product Development• Testing, Optical Simulation & Design Supports• Annual Technical Fair at LG
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International Growth Imperatives
Developed Countries
Developing Countries
Operational Excellence
Market Focus / Customer Success
Engaged Employees
3M’s Geographic Presence and Reach Enables Borderless Customer Success
3M’s Geographic Presence and Reach Enables Borderless Customer Success
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3M International Summary
International growth continues to expand Developed countries will grow through transnationalaccount management and coordinated on-the-ground technical expertise Developing countries strengthening – BRICP strategy and ongoing product localization are significant drivers in 3M growthStrategic acquisitions provide locally-relevant customer/market knowledge and product portfolioAll about EXECUTION starting with the CUSTOMER!!!
Growth Possible in All “Corners” of the WorldGrowth Possible in All “Corners” of the World