information management office annual report - 2019 sheila
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Information Management Office Annual Report - 2019
Sheila Santos Information Management Office Director
“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” ~ Babe Ruth
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IMO Team
IT Highlights
GIS Highlights
What’s Next?
AGENDA
Running the Numbers
1
2
3
4
5
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Sheila Santos IMO Director
19 years
Peter Komitas Assistant Network
Technician
8 years
Meet the IMO Team
Chris ArmsLead Network Technician
Andy Vanatta Security Specialist
Rick Wild Network Technician
Donny Adams IT Systems Specialist
Bruce Hamilton GIS Manager
Chad BergesonGIS Analyst
21 years
19 years
19 years
12 years
15 years 2
years
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201911,276 TASKS
01
04
02
06
03
Infrastructure
Desktop Support
GIS
Databases
Special Projects
07 Phone Support
05 Websites
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Task Trends
0
2000
4000
6000
8000
10000
12000
2015 2016 2017 2018 2019
11594 1218011296 10935 11276
2015 – 2019
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IT Project Highlights
A/V & Video Conferencing
Redactions
Onboarding
Security
Voting
FOIA
Asset Replacement Fund Projects
Public Safety Projects
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GIS and Special Project Highlights
Census
Community Work
Next Generation 911
Sales Analysis for Board of Review
Databases Upgrades
DATA
Aerial Reflight
Public Safety
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IMO Built WebsitesMarch 4, 2020 Report (2:45 p.m.)
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STORAGE EXPANSION
EMAIL CHANGES
EXPANSION PROJECTS
FILE SHARING A/V UPGRADES
What is on the horizon for IT in 2020?
ASSET REPLACEMENT
SQUADS
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ONLINE MAPS
ASSIST COMMUNITIES TIMECARDS
NG-911 DATABASE UPGRADES
What is on the horizon for GIS & Special Projects in 2020?
CEDS PROJECTS
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Sheila Santos – IMO Director