inernship project at bhagyarekha
TRANSCRIPT
8/7/2019 Inernship Project at Bhagyarekha
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A
PROJECT REPORT
ON
BUSINESS MODEL
AT
BHAGYAREKHA ENGINEERS PVT. LTD.
SUBMITTED BY
PRIYANK PATEL
IN PARTIAL FULFILLMENT OF
Post Graduate Program (PGP)
(2009-2010)
PROTON business school - Indore
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PROTON business school | Project report 2
ACKNOWLEDGEMENT
I take immense pleasure in completing this project and submitting the final project report.
This project has been a platform in my learning about the Manufacturing sector and gave the
platform to acquire knowledge in this area. I am deeply indebted to my institution PROTON
business school, Indore to provide me an opportunity to undergo such a project, which gave me
thorough insights and experience of the corporate culture that will always milestone in the path
of my successful career.
The last 2 month with BHAGYAREKHA ENGINEERS PVT. LTD. has been full of learning
and sense of contribution toward the organization. I would like to thank BHAGYAREKHA
ENGINEERS PVT. LTD. for giving me an opportunity of learning and contributing through this
project. I also take this opportunity to thank all those people that made this experience a
memorable one.
A successful project can never be prepared by the single effort of the person to whom project is
assigned, but it also demand the help and guardianship of some conversant person who helped
the undersigned actively or passively in the completion of successful project.
In this context as a student of PROTON business school, I would first of all like to express my
gratitude to Mr. Amitbhai Naik Ignatius (Project Guide) for assigning me such a worthwhiletopic ³Study of Business Model´ to work upon in BHAGYAREKHA ENGINEERS PVT. LTD.
The project couldn¶t have been completed without timely and vital help of other office staff.
Special thanks to Mr. Rakeshbhai Naik, Mr. Dhirubhai Patel, Mr. Devdas Manon, Mr.
Satishbhai Patel, Mr. Hitesh Agnihotri, Mr. Yogeshbhai Mistry, Mr. Kiritbhai Patel, Mr.
Piyushbhai Chahan, Mr. Hitesh Patel & Mr. Bhavin Naik for their invaluable guidance, keen
interest cooperation inspiration, and of course moral support through my project session.
- Priyank Patel
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PROTON business school | Project report 3
INDEX
Executive summary«««««««««««««««««««««««««««««......4
Company profile5
1. Production department: ........................................................................................................ 7
2. Marketing Department: ...................................................................................................... 16
3. Human resource department:.............................................................................................. 26
4. Finance department: ........................................................................................................... 31
5. SWOT Analysis: ................................................................................................................ 36
6. Recommendations: ............................................................................................................ 37
7. Bibliography ...................................................................................................................... 38
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PROTON business school | Project report 4
EXECUTIVE SUMMARY
The project titled ³Business model´ being carried out for Bhagyarekha Engineers Pvt. Ltd.
Company operates in manufacturing sector & producing textile dyeing machines with high
quality, less payback period & cleaner technology.
The evaluation of textile sector has been increased through decades, which is best seen in
customer rise. Now a day¶s cultural trends is changing rapidly & created a challenge to cope up
with demand.
According to the study of the textile markets, it is being observed that there are lot of different
type of dyeing machine are available in the markets and some of them are really doing well . In
near future a cleaner technology is required to reduce Global warming & to save the planet. So
there is a good potential market to develop cleaner & efficient technology machine through
innovations.
In this project the great emphasis is given to the Business model with respect to optimize profit
& maximum utilization of available resources through various marketing, financial & production
strategies. The prime focus is to maximize customer satisfaction.
I hope Bhagyarekha Engineers Pvt. Ltd., Surat will recognize this as well as take more references
from this project report.
The main objective of this project is to know more about different aspects to increase demand &
market share in perfect competition.
Marketing strategy & financial position of the company has been given more emphasis to run
company at full capacity with lowest cost.
After analyzing the feedback the conclusion has been made that the National & International
textile market has lots of potential customer, only thing is to more systematic & channelize effort
is required.
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PROTON business school | Project report 5
Company Profile:
Name of organization : Devrekha (Bhagyarekha) Engineers Pvt. Ltd.
Address : Sachin, Surat- 394230, Gujarat, India Year of establishment : 1982
Type of business : Manufacturing of textile machine
Capital structure : Partner¶s own capital Involved
Area : 1100sq. Meters
Turnover : 15 to 17 corers / annum
Objectives : Saving energy
Reduce pollution
Build safe environment
Eco friendly
Timely supply of products Reduce rejections
Missions : Saving energy, increases year profit & reduce
pollution worldwide
Core value : be a leader in dying technology in world through
continuous research & development
Owner : Mr. Devendra Naik
Directors : Rakesh R. Shah
: Amit J. Naik
: Dhirubhai B. Patel
: Rakesh T. Naik
: Hitesh Agnihotri
: Devdas Manon
: Lallubhai P. Patel
: Nareshbhai M. Patel
: Yogesh Mistry: Satishbhai H. Patel
: Rahematali M. Shaikh
: Arunkumar R. Pandey
: Madhukar Nair
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PROTON business school | Project report 6
PRODUCTION DEPARTMENT
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PROTON business school | Project report 7
1. Production department:
1.1 How production plan is prepare from sales plan:
As Bhagyarekha Pvt. Ltd. is a small scale company, so the long term sales plan or 6 to 8
month sales plan is not prepare. They basically make sales plan revealed by the
marketing department for next 15 to 30 days.
Now, we will see how practically it works in Bhagyarekha Pvt. Ltd. company.
Marketing department reveal plan to the directors of the company i.e. 15 to 30
days. Suppose 15 machines.
Directors of company will make master production sales i.e. detail of machines
to be produce in next 7 days in order to execute the order on a promised date.
Thus production plan is prepared from the sales plan by Bhagyarekha Pvt. Ltd.
1.2 How production plan is converted into MRP and ultimately in Purchase plan:
Now, they made production plan for making of 15 machines. Material requirementdepartment just kicks of its process. Material requirement department head Satishbhai
Naik will made the bill of material report for 15 machines and send it to store
department. Store department will show the deficit or excess of material available in
store and asked to purchase department for deficit material to purchase as per the
pending order.
As they are working since 1982 they have an experience which product can be
delay and how much to order in excess. For e.g. nuts and bolts they generally order more
then required. After the material requirement plan, purchase department will make
purchase plan considering the following equation.
Material requirement
Pending order
Less stock available
Net requirement
1.3 Plant location:
Proper selection of plant location enables the enterprise to operate smoothly, efficiently
and with minimum cost. Manufacturing and distribution cost may vary to an extent 10
%.Benefits of plant location for Bhagyarekha Pvt. Ltd.:
Company is located in the prime industrial area Sachin (GIDC). It is just 2-3
Kms away from vast market of Surat dyeing houses and even good market in
Sachin itself.
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PROTON business school | Project report 8
Company is located on the main road so heavy vehicles can easily move and
work can be done easily and quickly. Because of on the main road so
advertisement can be done automatically up to some extent.
Sachin is nearer to railway station and Highway no. 8. So transportation facilities
available all the time. So we can say very good connectivity.
Hospitals and other various organizations are also running in Sachin and very
near to the company.
Skilled labor is available at economical cost for company as it is near to sub
urban area like Navsari, Bardoli etc.
Various banks are available in sachin. So Good banking facilities for company
Sachin is situated near coastal area so there is always pleasant climate through
out the year.
Various other services like drinking water, communications etc. are easily
available for the company employee.
1.4 Types and classes of material handling equipments:
Trolley
Chain & pulley
Iron rod
Crain
Truck
Out of state delivery through transport
Out of country delivery through container under inspection of excise department
1.5 Inventory control systems:As we all know the firm, which better manage its inventory (it may be finished goods or
raw material or work in progress goods) can reduce its expenses significantly and
ultimately get an edge over its rival firms.
If we see how Bhagyarkha Pvt. Ltd. is managing its inventory they are following
properly the guidelines of ISO ± 9001 & maintain Max - min inventory control system.
As Bhagyarekha Pvt. Ltd. is an engineering firm so it is obvious they have to
maintain nearly 1800 parts and it is really a crucial issue.
This max ± min inventory control system is very easy. So we shall understand
how it works. Basically they are maintaining stock card, bin tag and monthly stock
report to maintain inventory.
They maintain stock card for each & every parts and the card lies in the rack. On
the top of the card Max-min amount of stock is written. As stocks diminish to its
minimum level, they ask purchase department to fulfill the requirement. As they have a
vast experience so never occur access or shortage of stock as order is put in advance
before minimum level is reach.
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PROTON business school | Project report 9
Bin tag is used for those product or parts, which are prepared in the company or
the brought out products for which specific rack can not be allotted. E.g. motors for
chemical pushing etc. For these products, which become finish through lath department
are stocked with bin tag. These also written with max-min number, which should be
maintain.
1.6 Classification of inventories on the basis of analysis:
ABC analysis is a very important method used to control the inventory in most of the
organizations. Through ABC analyses, an organization can have a control on its 80%
value of inventory by just controlling 10-15% items. Main advantage is that it helps to
reduce cost of carrying inventory, interest and money block.
Basically, all items of inventory are divided into three types A, B, and C, where A
is the 5-10% item with the consumption value of 60-70%. B is the 15-20% items with
the consumption value of 15-20%. C is the 70-80% item with the consumption value of
10-20% of total inventory. This can vary according to organizations and its inventoryrequirement. Bhagyarekha Pvt. Ltd. maintains its inventory on the basis of ABC
analysis. It is not possible for company to control its more then 1800 items without
planning.
If we analyze further, in A class of items, there are two class minimum and
maximum. In Bhagyarekha Pvt. Ltd. they do not late it more then minimum to safety,
because that may lead to block of money. For e.g. suppose for one item min. is 3 and
max. is 5 then they will keep only 3 such items. Such as S.S coil, stainless steel tubes,
control valve. Similarly for B class of items, they follow same procedure as mention
above. Items include in B class are Motor, S.S bar, S.S. circle. For C class also the
procedure is same. But Item of C class they maintain to maximum level as item does notcarry high amount of money. Such items are nuts, bolts, and other consumable items.
Thus, analysis of inventory in Bhagyarekha Pvt. Ltd. is done very systematically.
1.7 Material codification system:
It is a system in which each parts or product is given different codes for identifying the
particulars product. Alphanumeric codes, which are given to different part, are unique so
that computer will able to keep accurate information in it.
Now, we will see how Bhagyarekha Pvt. Ltd. is using this system in the store
department.
1.7.1. BO123: BO means bough out items
E.g. valves FRI, pressure gauge, Nuts and bolts, pressure switch
1.7.2. C12: C means consumable items
E.g. welding rod, grinder, buffing wheel
1.7.3. FG012: FG means finished goods which is made in factory from bought out items
into finished goods by lath department
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PROTON business school | Project report 10
1.7.4. JB022: JB means job prepairing items
E.g. SS bar, circle
1.7.5. RM045:RM means tools related item
E.g.SS bar circle
1.7.6. TD: T means tool item and D means any tool
E.g. Drill, Screwdriver
1.8 Material receipt procedure:
In order to know receipt procedure it is better to understand it step wise from material
received from QC (quality controller) to store department and after that to workers.
First of all store department will receive all required material from the QC
department after they got from purchase department.
It should be notice here that stock is kept according to the prior planning of
machines to be produce in near in future which is already revealed by the marketing
department.One should also know that store department reveals the information about the
max & min stock of parts to purchase department. So what to purchase & what not to
purchase or which stock should be delayed etc. is wholly depend on purchase
department as they are in close contact with marketing department.
Example:
1. 1.5 inch steam control valve require in 22-25 days.
2. 3/8 pressure gauge require in 15-30 days. (to be purchase from Baroda)
3.
Argon gas cylinder require in 1 day.
These are example we have given in order to show that store department give prior information to purchase department for proper planning of purchase & receiving of
material. If some goods for e.g. the item no.1 which require 22-25 days, it is necessary to
get that product at right time so that they don¶t have to purchase in rush. One point here
need to highlight is that if product get delayed then there are various cost incur.
They might have to purchase from local market i.e.at higher rate. (Note:
Bhagyarekha Pvt. Ltd. always purchase parts directly from factories so that cost can be
reduced and can achieve competitive edge.)
Goodwill may also get damage if delay in delivery of machines and cost may be
to lose customer.
So, from all this decision we can say that Bhagyarekha Pvt. Ltd. is managing
materials efficiently and doing brainstorming for each and every process.
Store department will get all require materials after it passed from QC department
and QC department gives QC materials passed card for which entry is made in the
register as well as in the integrated computer system.
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PROTON business school | Project report 11
1.10 Material issue procedure:
By taking example following are the step for material issue.
Suppose sells department get order of 5 jet dying machines. Then purchase
department will see current availability of stock and if any deficits of material
then place the purchase order.
After the store department is given required stock, production department will
approach the store department for getting required material for producing 5 jet
dying machines, so that store department will deliver adequate material to the
production department, which will reduce wastages and decease cost.
Now store department will approach to material requirement department which
will give them bill of material report of jet dying machines.
All above steps are required for receive parts which are used directly in production of
machines.
For the consumable items like welding rod, buffing wheel, etc. workers have to approach
store department with requisition slip for getting the required material.
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PROTON business school | Project report 12
1.11 Purchase procedure:
Marketing
Production &Material planning
Indent to purchase
Inquiry
Quotations
Comparison
statement
Approved supplier
Purchase order
Delivery
Quality control
Rejected
Supplier
AcceptedStore
department
Job worker
Quality control
Store
Assemble
Despatch
Rejected or send back
Inventory tostore
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PROTON business school | Project report 13
Marketing department: Marketing department will give the detail of the demand of the
various products in the market to directors of the company.
Production & Material department: As soon as marketing department gives the details of
the order received of a particular product of suppose x quantity the production & material
department prepare bill of material report and also check the current inventory report fromthe store department & pending order so the correct purchase order can be place.
Indent of purchase: As information received from marketing department suppose x
machines. Then material required head Mr. Rajesh Naik will prepare indent of purchase
according to the delivery date.
Procurement planning: In the procurement planning purchase department will buy more or
less material then information available from the bill of material & store department because
it may happen that some material gets wasted and some time may remain excess. So with
their vast experience & intellect they buy required material in the right quantity.
Inquiries: After procurement planning, inquiry is done to various suppliers through e-mail,
post, telephone etc. they may also contact the new suppliers and about their products and
company profile if they are interested to deal with Bhagyarekha Pvt. Ltd.
Quotation: Most of the time, they ask for quotation from the supplier for the items, which
prices fluctuate more. E.g. stainless steel coils which is one of the most significant raw
material of the company. So they always try to purchase the SS coil, when the prices are
lowest.
Comparison: As such as comparative statement is made thoroughly they make decision after taking into consideration all the important factors.
Approval of supplier: For each product there are 4-5 suppliers which are approved earlier
and then proper comparison is done.
Purchase order: Finally purchase order is placed to decide supplier with due date & delivery
date. E.g. due date 4/2/2010 & delivery date 1/2/2010. Delivery date is the date which if
delayed by supplier then it can be granted but due date is the dead line, if it crossed then 5%
penalty is been charged.
Important point in purchase procedure is the Negotiation: Price negotiation is done atBhagyarekha Pvt. Ltd. with supplier. As there is a thumb rule that those who want to sell has
to proceed to the customers.
Person who come to negotiate from the supplier will see how customer¶s company is
running and how will they get benefit if they establish relationship with this customer.
Concern for long term view they may reduce their price.
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PROTON business school | Project report 14
1.12 Quality control system:
Quality control is one of the core values for Bhagyarekha Pvt. Ltd. In this company they
never compromise in quality matter.
This can be seeing from milestone they have achieved
They obtain ISO 9001 certified company
They have client in 16 different countries
Since establishment in 1982, they are improving the quality by continuous R &
D.
They won 27 national & international awards.
Bhagyarekha Pvt. Ltd. in house R&D has been recognized by scientific &
industrial research, government of India.
Quality control system of company begins as soon as raw material enters into the gate till
customer satisfies by their product. They also provide best after sales services & also take
care of customer¶s grievances.
As soon as purchase department receives all the raw material they have ordered, quality
check (QC) is done by MR. Bhavin Naik. All raw material checked by two quality
checking measures i.e.
1. Minimoly detector
2. Chemical analysis reports
Now if the material is satisfactory then send to store department otherwise given back to
respective supplier.
Now, store department will receive 3 types of materials
1. Ready to use material: which is directly used for assembly of machines e.g.various nuts & bolts, meters etc.
2. Consumable items: which is directly been consumed in production department.
E.g. welding rod
3. In process materials: which are not directly used for assembly of machines but
are process further in lath department. E.g. flange
Now, for ready to use material & consumable item, they are not generally doing QC as
they rely on supplier¶s trustworthiness and certificates or guarantee they give.
Now for in process materials coming from lath department are checked by Mr.
Anilbhai and then passed on to store otherwise send back to lath department.Now passed material available in store department is been send to production
department and finally assembly of product. At this stage assemble product is again
checked by Mr. Naresh Patel and Mr. Viral Patel, if it is ok then go for dispatch otherwise
send back to production department.
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PROTON business school | Project report 15
MARKETING DEPARTMENT
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2. Marketing Department:
2.1 Structure:
MarketingManager
MarketingAgent
AssitantManager
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PROTON business school | Project report 17
2.2 System of Marketing:
Inquiry by customer
Quotation
Finalizing of payment
Order confirmation
Delivery Scheduleof project
Production planning
Execution of production planning
Quality controldepartnement
Yes
Despatch
No
Productiondepartment
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PROTON business school | Project report 18
2.3 Types & classification of Product:
Bhagyarekha Pvt. Ltd. produces mostly all type of textile dying machines. They also
produce Long Jet dying machine, sealess pump, eco stenter machine etc. They produce
this entire product with varying capacities. E.g. Jet dying machine with capacity range
from 50kg to 400kg and also with different features
Features:
Multi-Nozzle soft flow economical Jet dyeing machines:
Ultra low liquor ration ± 1:1 (wet fabric)
No. of vary soft flow nozzles
No pilling effect
Dye 30-500g. / mt.sq. fabrics (woven & knitted fabrics) work as a jet dyeing machine for polyester, cotton & blend fabrics
special plaiting arrangement to reduce water consumption
counter flow as well as reverse flow
reduce pollution plant size
High temp. up to 140¶c
Capacity 10-600kg
User friendly economical Jet dyeing machines:
With basket:
Capacity ± 200-250kg (single tube)
Liquor ratio ± 1;1 (wet fabrics)
Dye 30-400g. / mt.sq.fabrics (woven & knitted fabrics)
High temp. up to 140¶c
Fabrics speed ± 300 Mts./min
With Teflon rod:
Capacity ± 300-400g. / mt.sq. fabrics
Liquor ration ± 1:1 (wet fabrics)
Dye 30-40g. /mt.sq. fabrics (woven & knitted fabrics)
High temp. up to 140¶c
Fabrics speed ± 300 Mts./ min
Loop length up to 3000 Mts.
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PROTON business school | Project report 19
Relax rotary drum machine:
High Temp. up to 140¶c
Working pressure ± 4kg/cm
Capacity -200-400kg
Main vessel & basket SS316L
Motor 10 hp with A.C. drive
Planetary gear box
Also can drumming without bags/with bags
HT. HP. Soft flow dyeing machine:
Ultra low liquor ration 1:1
Dye 30-450g. /mt.sq. fabrics (woven & knitted fabrics)
No. of very soft flow nozzles & jet nozzles
No pilling effect
special plaiting arrangement to reduce water consumption
work as a jet dyeing machine for polyester, blend fabric & as a soft flow for cotton
fabric
stream dyeing process to save thermic energy & overcome uneven dyeing reduce pollution
no color inlet pump
dummy to reduce liquor ratio
High temp. 140¶c
Capacity- 50-1000kg
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PROTON business school | Project report 20
Fabric weight reduction machine:
low tension volumetric soft flow nozzle
flow table square pipe
excellent & even reduction with low tension & perfect rising system
moderate & auto control liquor ratio
plc base automation with graphical display & PID control
digital level controlling system for accurate controlling dozing
fully automatic & semi automatic version
easily removable filter heat exchanger
Low temp. 90¶c (max)
Vessel made by ss 316 L
2.4 Market segmentation:Bhagyarekha Pvt. Ltd. is much focused firm, towards it target market for dyeing house of
India & abroad. They are basically serving customer with mass marketing policy , but with
their world class R & D department they have produce various products according to need
& necessity of customers. They try hard to satisfy their customers by producing efficient
machine.
They are also very much conscious about quality of product. They sell same
product in the international market what they are selling in the local market. So we can say
that they serve all customers with same quality product.
So they have basically segmented customers, who are quality conscious & need advanced
product for good future.
They also segmented international market according to the business environment,
government policy & rules; customers want & desire etc. company exporting machines to
16 countries which shows that they adjust their product in different environment by
making it more advanced & less costly machines through continuous R & D.
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PROTON business school | Project report 21
2.5 Distribution Network:
Distribution network encompassed various question such as how to fill supply network,
which will intermediaries, what will be the market channel, etc. these distribution decision
are critical in nature as they affect the viability of the firm & product. These decisions
affect the market share of the firm & hence great care has to be taken in selection of
distribution channel.
As Bhagyarekha pvt. Ltd. produces industrial products, it doesn¶t require big,
long & costly network. They are basically operating at zero level marketing channel for
local market such as Surat, Kadodara, Amroli etc. They have recruited marketing manager
& many assistants, who are doing direct marketing and for regional and national market
they are operating one level marketing in which they recruited an individual agent for
each potential cities and countries. Regional market include Delhi, Mumbai, Amritsar, etc.
and international market include Indonesia, Nigeria, south Africa, Kenya, Canada, UAE,
china, UK etc.
In this way the distribution network of Bhagyarekha Pvt. Ltd. seems very clear and more systematic in terms of recruiting city or country wise marketing agents. Till date
they have installed more then 2000 machines domestically & internationally.
2.6 Sales procedure & study of how customer orders are processed:
As soon as an inquiry received from customer whether through verbal or telephonic or
written, quotation with price & type of product is send to the respective customers. If
customer is satisfy with proposed quotation along with terms & condition then marketing
manager or assistant of the company will go for finalize the deal. Order given by the
customer to the marketing manager will be issued to production planning department.
After that confirmation is done with material department, delivery schedule.After preparing production planning, execution of production plan is done & when raw
material is converted into finished goods, quality checking is done & accepted products are
dispatched to the respected customers.
2.7 Forecasting & sales preparation:
For the sales forecast marketing people of the company consider 3 factors:
Past data:
As far as forecast is concerned one can not forecast demand 100% accurately, but
Bhagyarekha Pvt. Ltd. with their previous experience, prevailing market condition &
expert inside to see future demand make the sales forecast 80-90% accurate. They heavily
rely on last few year sales of the company.
Forecast on the basis of seasons:
As they are market leader in the product of textile dying machines since 1982.
They have a vast experience & according to that they forecast the sales. They also consider
seasons & festival times in forecasting. E.g. In monsoon their sale goes to minimum.
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PROTON business school | Project report 22
Order received from customers:
This factor basically not considers in forecast but as future is uncertain. At this
stage marketing employee & sales agents both in local area & international market takes
order from their client & give forecast for coming 30-40 days. This forecast is normally
99% accurate as order from clients are mostly probably confirmed.
Now moving to the other stage sales planning preparation, they do undue
consideration to material requirement planning, capacity requirement planning and
delivery date accordingly. After all these hard work, they prepare sales plan generally for
coming 30-40 days.
2.11. Pricing Policy:
Is it easy to decide % of profit which is added to the cost? Is it easy to price according to
market competition? Now we will see how Bhagyarekha Pvt. Ltd decides their pricing.
Price which customer is ready to buy and seller is ready to sell at this price
customer get satisfies and increases his loyalty towards the company. Various factors needto be considering such as perceived value of customer, competitors price, government
polices, firm objectives etc.
There are various cost incurred such as fixed cost, variable cost, overhead cost &
definitely profit. Certain percentage is added to the return on capital employed, which
already decided,
Price = (fixed cost + variable cost +overhead cost) + % of Profit
They always keep a kin eye on up & down in steel prices which is very volatile (steel price
constitute 50% of machine cost)
They also consider the market price but they never compromise in the quality so their
prices are higher than their competitors. Their quality remains unchanged whether it is
national or international market.
2.12. Promotion & advertising:
Promotion is far more essential than developing a good product, pricing it attractively &
make it accessible etc. One should use integrated marketing communication, which is best
way of looking at the whole marketing process from the customer point of view. Five
major modes of marketing mix are as follows
Advertisement
Sales promotion
Public relation
Personal selling
Direct & interactive marketing
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2.12.1. Advertising:
Company believes in ³best advertising can be done through satisfied customer´. So
they focus on to keep client satisfied by product, excellent after sale service, world
class quality, guarantee, warranty etc.
Printing & advertising: basically focus on print media such as business magazine like
Indian Textile Journal, China textile journal etc.
Audio-visual material: CD & its website on internet which is very comprehensive &
technically in detail so satisfy most of customer¶s query about company, product,
promoters, achievement etc.
Brochure & booklets: it is with full of detail which give the crux of the company to
the customer. It also provide comprehensive user manual with description of eachpart & its composition from which material.
2.12.2. Sale promotion:
Sale promotion consists of a diverse collection of tools, mostly short term designed
to stimulate quicker & greater purchase. So advertising offers reasons to buy & sales
promotion offers incentive to buy.
Trade Fair: they participate in most of these whether it is held in India or abroad
Discount & allowance: they also give discount & allowance according to marketcondition prevalent at that time.
Guarantee: they also provide guarantee on whole product for one year & replace it
immediately.
2.12.3. Public relation:
It is a group which has actual or potential interest or impact on a company¶s ability
to achieve its objective. So company is always keep on maintaining good relation
with people which boost company¶s goodwill in the market & indirectly sales.
2.12.4. Personal selling:
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Sales meeting: sales representatives of organization go to each & every potential
buyer through contacting directly & meet them at their convenient time. This is
particularly for local market. They have agents in other countries.
2.12.5. Direct marketing:
They use email facilities for national & international market. In export they inform
potential buyers about product through sending catalogs. For local market agent meet
customer directly.
2.13. Sales tax on sales activity:
Following tax levied on sales activity
Excise duty
CST or GST
Surcharge
2.13.1. Excise duty:
All products are liable to 16 % excise duty. It is added to the cost of the machine
when ready to dispatch to particular customers.
2.13.2. CST or GST:
CST (central sales tax): it is levied on the products, which are sold out side the state.
It is beneficial for customer to purchase out side the state for that they have to send C
Form to Bhagyarekha pvt. Ltd. By doing this they get 4% exempt from sales tax
instead of 8% tax. It is central government tax so it goes to central government &used for whole nation development.
GST (Gujarat sales tax): it is levied on product sold in Guarat itself. For that
customer has to pay 8% tax. It goes to Gujarat government & use for development of
Gujarat. Now here reason for no exemption is that customer is going to use product
in Gujarat only so definitely he will use Gujarat roads, electricity, infrastructure etc.
all resources. So for that they have to pay 8% tax.
2.13.3. Octroi:
It is different in different cities. E.g. in Surat customer has to pay 2.5% octroi and if
outside state then they have to pay according to their city policy for octroi.
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PROTON business school | Project report 25
HUMAN RESOURCE DEPARTMENT
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3. Human resource department:
Structure:
3.1 Introduction:
It is the most important area of any business organization. It is the art of getting things work
done through other people. Human resource department is an integral part of an organization.
It generally deals with planning, organizing, directing and controlling.
It is a micro and performing a role of protector & screener. It is mostly welfare or
merely a health & happiness department. Its function is independent. Its aim is to improve
the efficiency of people & administration.
Management of work force is very important in any organization. Enterprise run by
people as it is rightly says that manage your people & people will manage your work. It
includes different activity like recruiting, selection, manpower planning, performance
planning, employee grievance etc.
HRDIncharge
TrainingIncharge
TrainingRecorder Trainingleader
Clericalincharge
Computer Operator
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3.2 Labor relation activities:
It is one of the most important & not forgettable activities in all type of organization. In
Bhagyarekha Pvt. Ltd. there is some activity which is in favor of employees.
Company provides bonus facility & accident policy. Company organized various
medical camps for employees. Company granted provided fund for employees. Confirmed
employee also given leave, incentives per machine for their good work. Company provides
uniforms, personal development class like saving, and children education.
3.3 Labor welfare measure:
3.3.1 Uniform:
Company provides particular uniform for worker and supervisors. They also provide
safety shoes.
3.3.2 Medical Assistance: If Employee get accident then medical facilities is given by company through
hospitals & medical camp
3.3.3 Children education:
Every year books are provided to children of employees.
3.3.4 Provident fund:
Company gives provident fund of 25% salary of employees.
3.3.5 Bonus:
Company gives bonus to all employees on Diwali
3.3.6
Workmen¶s compensation:
Company gives compensation to workers through bonus, overtime wages, incentiveper machine etc. If during office time or working time any accident occurs then
company give pay for injury. Provide money for dinner on night duty.
3.3.7 Insurance:
Company gives insurance to its employees & staff
3.3.8 Mobile facilities:
Company provide mobile facility to service department, marketing department,
purchase department
3.3.9 Vehicle facility:
Company provides vehicle facility for office staff personal car, for Clark &
supervisor two wheeler & for worker bus facility are given.
3.4 Training & development:
Training means increase knowledge & skills of an employee for doing a job. Training is
a short term, systematic & organized process in which non managerial personnel can
learn technical knowledge & skills.
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In Bhagyarekha Pvt. Ltd. all employees are given On the Job training. They also
give ISO awareness training, safety training, learning organization training, effective
communication training, situational leadership training etc.
3.5 Employees record:
Company maintains their employee¶s records through file which contains complete Bio
data, educational qualification, appointment letter, joining report, curriculum vita, date
of birth, address of employee, type of work etc. they maintain all this in one book which
is called employee record book.
3.6 Payroll system ± wage & salary structure:
Company makes attendance sheet in which day to day attendance of each & every
employee is maintain. Salary is pay to worker according to their work experience,
performance etc. wage is cut on their absent. Salary pay to staff according to their
education, post, experience, etc. total staff salary is based on profit.
3.7 Compensation:
Company gives bonus to all employees & staff. Overtime wages paid who done
overtime according to their overtime hours. Company gives money for dinner during
night duty. Company also gives incentive per machine.
3.8 Personnel policy documentation:
Company gives some personnel policy document to its employee & officers like N.S.C.
(National Saving Certificate), K.V.P. (Kisan Vikas Patrak) etc.
3.9 Promotion:
Company promotes the employee on the basis of working performance, experience of
work, education, skills & knowledge, abilities & performance.
3.10 Transfer:
Company has no branch so division or branch transfer facility is not available. Only
department transfer is possible in company.
3.11 Recruitment & selection:
It is done through by giving advertisement in newspaper, magazine & mostly through
recommendation. Final selection is done through personal interview.
3.12 VRS scheme:
Voluntary retirement system at present there is no such scheme is available.
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PROTON business school | Project report 29
3.13 Performance appraisal:
For special performance company rewarded employee by cash & for overall
performance will be through increment in a year.
Staff members are included in profit sharing system. Profit share is give on the basis
of wages so better performance is converted into better profit of organization.
3.14 Safety measure:
Company gives safety measures to all employees
For welder: cloth apron, welding helmet, welding gloves, safety shoes.
For grander: safety gogals, safety gloves, safety shoes
Other workers: cloth apron, safety shoes, safety gloves
For staff: Uniform, safety shoes
3.15 Social security measures:Company gives social security for employees through cutting provident fund 25% of
salary, post recurring account, ESI (employee state insurance) 12.50% cut on salary and
company also give knowledge to worker for saving money.
3.16 Office time:
In company time for staff & employee is 9:00 am to 6:00 pm and lunch hours are from
12:30 pm to 1:00 pm.
3.17
Over time:
Normally overtime is done only when demand is very high & labor is very less. Workersare separately paid for overtime as per hours worked by them.
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PROTON business school | Project report 30
FINANCE DEPARTMENT
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PROTON business school | Project report 31
4. Finance department:
4.1 Structure:
ExecutiveAccountant
Account
clerk
Assistant
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4.2 Balance Sheet for the year ended 31-3-2008
As at 31-3--2008
Amount in Rs.
Assets
Current assets
cash & bank balance 1526684
Debtors 39855306
Inventory 31065325
deposits, loans & advances 2464656
Total current assets 74911971
Investment 881500
Fix assets
Gross fixed assets 5772147
Depreciation 2059433
Net fixed assets 3712714
Total Assets 79506185
Liabilities
current liability
Creditors 71251454
tax provisions 1253776
Total current liability 72505230
Long term liability
secured loan 718855
Total long term liability 718855
Net worth
Share capital 950000Reserve & surplus 5219958
Total funds 6169958
Total liability 79394043
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PROTON business school | Project report 33
4.3 Profit & Loss Account:
Amount inRs.
Stock 889890Sales 83740984
less: cost of goods sold 72251738
gross profit 12379136
less: operating expense 11729274
operating profit 649862
add: Non operating income 530273
Net profit before tax &
depreciation 1180135
less: depreciation 414871
Net profit before tax 765264
less: tax 188579
Net profit after tax 576685
4.4 Ratio Analysis:
Profitability Ratios (in %):
Gross profit =
× 100
= 12379136 / 83740984 × 100
= 14.78 %
Net profit =
× 100
= 576685 / 83740984 × 100
= 0.68 %
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Operation ratio =
× 100
=
× 100
= 72251738 / 83740984 × 100
= 86.3 %
Expense ratio =
× 100
= 11729274 / 83740984 × 100
= 14 %
Return on Investment (Capital employed) =
× 100
= 1180135 / 7000955 × 100
= 16.85 %
Capital employed =
= 79506185 ± 72505230
= 7000955
Liquidity Ratios (in 1):
Current ratio =
= 74911971 / 72505230
= 1.033
Liquid (Quick 0r Acid Test) ratio =
= 71557425 / 72505230
= 0.986
Liquid Assets = Current Assets ± Stock ± prepaid expenses
= 71557425
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PROTON business school | Project report 35
Turnover or Performance Ratios (in times):
Working Capital ratio =
= 0.863 / 2406741
= 0.00000036
Working capital = currant assets ± current liability
= 74911971 ± 72505230
= 2406741
Stock turnover ratio =
= 72251738 / 3114615
= 23.19
Average stock = (Opening Stock + closing stock) / 2
= (2669670 + 3559560) / 2
= 3114615
Inventory holding period (Stock velocity) = 360 / Stock turnover
= 360 / 23.19
= 15.52 days
Solvency ratios:
Debt / Equity ratio =
= 718855 / 79506185
= 0.009
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5. SWOT Analysis:
Strength:
ISO 9001-2000 certified company
Fabric Dyeing quality : BEST
Running cost : Lowest in the world
Payback period : less then 1 year
Maintenance cost : Lowest
27 International & national awards, 3 R & D awards : for contributing to cleaner
technology
Installed technology world wide
Price : lowest compare to other International companies¶ product
Weakness:
Company is not running at Full capacity
Per unit cost is high
Lack in liquidity so financial position is not much strong Capital blockage is more than 3 months
Demand of product is less due to high competition
Production cycle is low as demand is less
Inventory management is complicated
Payment collection period is around 3 months
Terms & Conditions is not strong
Marketing is less aggressive
Opportunities:
Asia¶s largest textile market is Surat
Demand of Jet dyeing machines around 1500 per annum locally (Surat) &contribution is only 15 to16 %
Exploitation of Brand Image
Exporting in 22 countries so chances to expand market internationally
Availability of Other project work locally to reduce overhead cost (Stainless steel
work, fabrication etc from L & T, Essar etc)
Chances to expand vertical integration as relation is strong with supplier
Chances of Cost cutting through bulk purchase of steel in cash
Threat:
Competitors coming up with low price & low quality machines
In local market customers are demanding more credit period
Competitors damaging brand of company through rumor
Customers demanding even more low price machine & company now can not
compromise in quality
Per annum demand of company¶s product is saturate due to high competition
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6. Recommendations:
Now highly recommend to raise demand to run company at full capacity & for
maximum utilization of resources
(Average production is 20 machines / months & capacity is 30 machines / months)
In local market machine requirement is 1500 machines / year & company
contributing only 250 machines / year in this way company¶s market share locally is
only 15 ± 16 %.
So need to be focus more in local market to increase market share.
Current ratio is 1.03 : 1 which shows that liquidity is not sufficient & ideally it should
be 2 : 1. So here safety margin for creditors is nearly zero. So here challenge to raise
finance.
Terms & condition of payment need to be revised. Right now advance payment is
only Rs. 1 lakh that should be minimum 50 % of Market price of machine
(approximately Rs.3-4 lakh if machine MRP is Rs. 8 lakh) To increase sales need to maintain customer relationship by taking continuous
feedback & after sales services.
To increase sales in International market, personal visit at regular interval is required
by Director of company.
Cost cutting through cash purchase of steel instead of credit purchase (3 tonne steel if
purchase on cash than Rs. 3 lakh saving is possible instead of on 3 months credit)
To make marketing aggressive need to arrange regular meeting with marketing agents
& required to set target monthly rather than year
Standardize of auxiliaries should be made to reduce complexity of inventory
management
Expose more while marketing about core value (High quality & less payback period)
to increase sales.
To reduce overhead cost need to take other S.S (stainless steel) work, fabrication etc
from L & T, Essar etc which could be available locally.
To reduce liquor ratio company have done modification in one of the part of machine
(7 piece autoclave to 5 piece). This part should be patented.
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7. Bibliography
Internet:
www.devrekha.com www.wikipedia.com
Books:
Financial Management (Ninth Edition) ± By I M Pandey
Production & Operations Management ± By S N Chary