Industrial Relation & Labour Welfare

Presented By –Deepika Borgaonkar

MMS – HRRoll No.54

Metro Cash & Carry India Pvt Ltd

Company Profile

Type

Industry

Founded

Head quarters

Locations

Products

Marketing

Employees

Private

Wholesale

1964

Germany

29 countries

Fast Moving Consumer Goods

B2B

1,20,000

In India …

Market entry: 2003

Head Office: Bangalore

No. of wholesale stores: 14

No. of employees: 3,119 (headcount as of December 2012)

The METRO Concept:

Wholesale exclusively for business customers

Customers are registered and need a customer card to enter the premises

The point of sale is a large warehouse

The customer picks merchandise, pays and transports the goods or uses our transportation services

A high percentage of the goods are from local suppliers

Need for Trade Union…

2003 – Metro establishment in India

2007 – New outlet in Mumbai

2009- Recession Hit

2010 – Management fails to fulfill employees demand for salary hike 2011 – Registered with Bharatiya Kamgar Sena

On 11th June 2011 - Formation of Bharatiya Kamgar Sena

President – Mr. Suryakant

Secretary – Albert Pinto

Unit Head – Mr. Milind Tulaskar

7 Union office Bearers

Wages Settlement Act - 11th August, 2011

Three Years

Rs.1000/per month

Confirmed Employees

Grievances

Lack of Cordial Relationship

Lack of Maturity among Line Managers

Demand for Bonus

Permission for leave sanctioning

Sexual harassment

Settlements

Monthly Meetings

Come up with new business ideas, strategy

Demand for bonus - Scrap by issuing letter to trade union as per clause

Formation of panel – GM, HR, Asst.GM

Support from trade union and management

Conclusion

Thank you!!!