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CISCO 7961

Index

All Phone ButtonsDirectoriesHeadsetHelp KeyKeypadMessage IndicatorMessagesMute

NavigationProgrammable ButtonsServicesSettingsSoft KeysSpeakerVolumeSoft Key Abbreviations

How To Make a Conference Call How To View Call Logs

How To Transfer Calls How To Retrieve Voicemail

Message Indicator

Keypad

Volume

Programmable Buttons

Soft Keys

Help Key

Navigation

Directories

Services

Settings

Messages

Mute

Speaker

HeadsetNEXT

Click on each box for a description of each

button.

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Confrn Create a conference call

Delete Remove characters to the rightof the cursor when using EditDial

Dial Dial an entered phone number

DirTrfr Transfer two calls to each other

EditDial Edit a number in a call log

EndCall Disconnect the current call

Erase Reset settings to their defaults

Exit Return to the previous screen

GPickUp Answer a call ringing in anothergroup

iDivert Send a call to your

Softkey AbbreviationsAbbrDial Dial using a speed dial index number

Answer Answer a call

Back Return to the previous Help topic

CallBack Receive notification when a busyextension becomes available

Cancel Cancel an action or exit a screenwithout applying changes

CFwdALL Setup/cancel call forwarding

Clear Delete records or settings

Close Close the current window

ConfList View conference participants

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Soft keys There are many functions

performed with the soft keys. The functions displayed change dependent on how the phone is being used.

One convenient feature offered via the soft keys is the “idivert” feature. When receiving a call, pressing “idivert” will send the caller straight to you voicemail.

Another popular feature is the call forwarding feature. You are able to forward calls to an alternate number or straight to your voicemail.

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Message Indicator

The Message light on the hand set will flash to indicate that you have new voicemails in your inbox.

You will also see an envelope in the display screen.

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Headset Button

The Headset button allows you to use your phone in headset mode.

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Speaker Button

The Speaker button allows you to use your phone in speakerphone mode.

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Mute Button

The Mute button toggles microphone muting on and off.

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Messages Button

The Messages button dials into the voicemail service.

You will be prompted to enter your voicemail password to retrieve your messages.BACK

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Services Button

The Services button provides access to web based features and services that …

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Settings Button

The Settings button allows you to customize ringer sounds and other phone settings.

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Directories Button

The Directories button provides access to call logs, including records of missed, placed, and received calls.

The Directories button also provides access to the Lamar University directory.

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Help Button

The Help button allows you to access a comprehensive online help system on your phone.

Press the Help button twice to display instructions about how to use the help feature.

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Programmable Buttons

Programmable buttons are configurable.

They can represent phone lines, speed dial numbers, or special features or services.

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Options for Programming

The first button represents your ext. The screen will display all incoming calls for your ext.

The other available buttons can be programmed for:1. A Bridge: Gives you complete access to

another extension.2. Busy Indicator: You are able to see when the

extension is in use and also serves as an auto dial to that extension.

3. Speed Dial: Button automatically dials a preset extension. BACK

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Softkey Buttons

Four softkey buttons are located on the faceplate of your phone, just beneath the phone screen.

Softkey buttons correspond to the softkey options that appear along the bottom of your phone screen. BACK

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Navigation Button

The Navigation button allows you to scroll through calls and menu items on your phone.

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Volume Button

The Volume button controls the volume of the handset or speaker, depending on which is in use.

When the phone is idle, pressing the Volume button changes the ringer volume.

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Keypad Buttons

Keypad allows you to dial phone numbers, enter letters, and choose menu items

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Hold Button

The Hold button places a call on hold, and switches between an active call and a call on hold.

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Voicemail

When you have a new voice message, your phone displays a steady red light on the handset.

You will also see a flashing envelope on your phone screen.

To listen to your voice messages, press the MSGS softkey button and follow the voice instructions.

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Transferring Calls

Direct Transfer: Press the Transfer softkey. Key in the phone ext. Press Transfer softkey to complete the transfer.

Warm Transfer: Press the Transfer softkey. When the receiving party picks up you will have the option to speak with them before transferring the call. When you are ready to complete the transfer, simply press the Transfer softkey.

Transfer to Voicemail: Press the Transfer softkey. Press the star (*) before the phone ext. Press the Transfer softkey to complete.

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Call Log/Missed Calls

To view the Call Log, press the Directories button. Using the Navigation button, scroll to select Missed Calls, Received Calls, or Placed Calls.

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Conference Calls

Step 1: You must have a connected call to use this feature.

Step 2: Press the CONFRN softkey to add another party to the call.

Step 3: Enter the phone number of the conference participant.

Step 4: Once you have established a connection to the conference participant, press the CONFRN softkey again to add the new party to the call. Repeat for additional participants.

Use the Conference feature to add more parties to an established call.

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THANK YOU!

For further assistance call the Lamar Service Desk @ x2222.