Inbound Singapore

Singapore Market overview

• Singapore has a population of 5.4 million inhabitants

• 4.4 million buy online

• Online sales amounted to a value worth $3.5 billion in 2013 and up from $2 billion in 2012

• The annual average online spend $1120

The top 3 categories

12

3

Clothing &Accessories

Technology & consumer

electronics Health & Beauty

products

The top 3 countries they buy from

12

3

US

EU

CN/KR

“55% of e-commerce transactions made in Singapore are cross-border

transactions”

Highlights of our delivery service to SG

• Delivery via a network of trusted local partners

• Different injection points into Singapore Central

• DDP service available, clearance into SG via our partner

• Full tracking from origin including pickup, customs clearance and end-delivery

• Delivery service at home with proof of delivery (signature but no scanning) - 2 delivery attempts afterwards returned to depot

• Covering SG in average between 4-8 days from US, EU, Asia and AU

• Final mile delivery in SG within 3 business days

• Maximum weight : 66 lbs (30kg) and parcel size: 47x47x59 inch (120x120x150cm)

*No duty free & no sales tax charged

**Deviation of these features as well as shorter transit times can be offered through another services.

Operational flow to deliver into SG

Step Description Transit

1 Buyer places order online Day 0

2We pick up parcels in your facility or you drop at our facility. We consolidate and

prepare for delivery to SGDay 1

3We airlift parcels into Singapore and

perform customs clearance through our partner

US: 2-3 daysEU: 2-4 days

Asia: 1-2 daysAU: 1-2 days

4Parcels are injected into our SG partner

networks for delivery within SG 1-3 days

Transit times for shipping to SG via Singapore

*start from LG facility – 1 extra day for handling

Singapore

1- 3 days

Final Mile SG Delivery

Transport to SG*From US: 2 - 3 daysFrom EU: 2 - 4 daysFrom Asia: 1 - 2 daysFrom AU: 1 - 2 days

E2E transit times to SG(main areas)From US: 4 - 7 daysFrom EU: 4 - 8 daysFrom Asia: 3 - 6 daysFrom AU: 3 - 6 days

Singapore

InjectionSingapore

Central