Introducing InTechnology

The UK’s best kept secret

• InTechnology is the UK’s biggest managed IT service provider

• InTechnology provides industry leading network, hosting,

data and IP telephony services to over 800 UK businesses

– Over 25 years in business employing 220 employees in the UK

– Annual turnover of £50m turnover, cash in the bank, profitable

– InTechnology provides 14,000 managed networks circuits

– 10 years of managing over 5PB (=5,000,000GB) of customer data

– Hosting – Four managed data centres - 50,000² ft capacity

– InTechnology hosts 16,000 IP telephony seats

Our founder & CEO Peter Wilkinson is one of the UK’s leading IT entrepreneurs and Times Rich List Regular (No 177 in 2009)

InTechnology’s history is no secret

Leading storage

distributor£320m t/o

UK’s 1st profitable business

ISP

Leading football & betting website

UK’s 1st free

consumer ISP

UK’s 1st online backupservice

VDATA and

STORMmerge

Leader inmanaging

mobile workforces

Sold to Energis in 1998

Sold to Sky

in 2000

Sold to Dixons in 2000

Sold to Arrow Inc

in 2006

Our Vision Is To Reduce Cost...• …and increase utilisation

– By combining BT’s 21CN network with InTechnology’s network you have access to a high bandwidth network enabling multi-layered data & voice services to all your sites.

– InTechnology connects 600 PoPs today and 1,100 in March 2010– InTechnology can deliver the same services to all your offices

• …and maximise efficiency– InTechnology’s hosted IP telephony service significantly improves

operational efficiencies for organisations of all sizes – InTechnology successfully integrates VoIP into Unified Comms– Providing business continuity – even if the office is inaccessible

InTechnology offers flexible service and charging models to meet your specific requirements.

Our Vision Is To Reduce Cost...• …and increase productivity

– InTechnology’s managed data services address all major data management issues and improve your end user productivity

– InTechnology’s managed backup, archiving and replication services enable you to manage, automate and store your data according to its value

• …and lower carbon emission– InTechnology’s managed hosting services allow you to gain access to

secure and resilient facilities that would difficult and costly to provide onsite

– Business continuity protection of your business critical systems– Virtual Hosting – InTechnology’s new managed service will reduce your

costs and carbon emissions

InTechnology provides access to best of breed technology & suppliers, without the hassle of having to deal with them.

 

“InTechnology has brought terrific savings to the business.” Tracey Wilson, Group IT Director, Vp plc.

“ InTechnology looks after the technology and infrastructure enabling us to get on with our business.” Matt Phillips - Head of IT, CBI

“This is a more cost-effective and secure method of back-up than traditional methods.” Neil Pamment, IT Director, Denton Wilde Sapte

What Our Customers Say

Once InTechnology wins your trust…….InTechnology works hard to retain it• Industry leading monitoring tools and systems – £1m investment• Over 100 dedicated customer support staff• A dedicated customer management team of 50 to work with you• 70% of employees work on supporting our customers• Our competitors appear to be great up front but what’s behind the

gloss…..?• InTechnology’s main ethos is looking after its customers

throughout the lifecycle of the contract

“InTechnology deliver what it says on the tin”

• InTechnology practises continual innovation and development and pride ourselves on saving our customers money

InTechnology’s Latest InnovationsFollowing our ethos of continual innovation and R&D InTechnology’s

current innovations are:• Mobile Tornado (launched Dec-08)

– Leading service for mobile workforce management– Instant communications (Push To Talk), location and GPS tracking

• 21 CN (launched throughout 2009)– Nationwide Ethernet service top over 600 PoPs– One access method, one core network, one SLA

• Voice Recording (launching Summer-09)– Live PA: The UK’s first call recording service for OCS & Broadsoft

• Hosted OCS (launching Summer-09)– to provide unified comms / unified desktop

• Virtual hosting (launched Dec-08) – InTechnology offers the UK’s only self-provisioning service

How InTechnology Can Help You• InTechnology can connect you to our network wherever you are

• InTechnology can reduce your costs

• InTechnology can improve your efficiencies

• You only pay for what you use = One budget for IT

• InTechnology’s virtual services move with your demands

• You experience consistent features in your branch or HQ

• InTechnology’s support team will manage all services = One SLA

InTechnology is no longer a secret.

Our Cloud Services

IT services delivered from within the network rather than on-site:

•VPN

•Telephony

•E-mail

•Applications

•Storage

•Internet

•Security

21st Century Network services

• Rapid Ethernet rollout through strategic partnerships with BT 21CN and Global Crossing

– Apr 2009:87% UK coverage (621 POPs)– Apr 2010:97% UK coverage (1,100 POPs)

• Our standard WAN connection is now 100Mb/s Ethernet

• ADSL2+ being introduced mid 2009

Managed Voice Services

• UK pioneers in IP telephony services

• 99% UK coverage with ADSL & Ethernet

• Fully managed service 24 hours a day

• Business grade voice quality, guaranteed

• Secure, private network – no Internet

• No PBX to buy, ideal for multi-sites and small offices

• Scalable to the largest HQ with 1000’s of users

• Highly available centralised carrier switches

• We know telephony for a low-risk migration to IP

Managed Data Services

• Managed Backup Service

– 5 PB of data currently under our management

• Virtual Servers and Managed Storage Service

– Capacity and performance on-demand

• Managed Archiving Service

– Automatically moving older e-mail and files into lower cost storage

• Managed Replication Service

– Mirrored copies of data in separate data centres for resiliency

• Managed Hosting Service

– 4 data centres in Harrogate, London (2), and Reading

Managed Mobile Services• Instant voice communication (PTT)

– Similar to a walkie-talkie but uses a mobile phone– One-to-one or broadcast to a group of field staff

• GPS location tracking– Always know where everyone is

• Lone worker protection– Panic button to operator with GPS location fix

• Integrated with office based staff– Users can use a PC client or a mobile phone

• National coverage– The replacement technology for traditional 2-way radios