Case Study: Broadband and

Telecommunications Leader (“The Company”) – Billing Solution

CASE STUDY FOR TELECOMMUNICATION

In-Memory Database Solution

￭ Overview￭ Problems￭ Solutions￭ Results

AGENDA

CASE STUDY FOR TELECOMMUNICATION

+ Overview

AltibaseAltibase is provider of In-Memory data solutions for real-time access, analysis and distribution of high volumes of data in mission-critical environments.

Broadband and Telecommunications Leader

The Company, a top telecommunications provider in Asia, is a pioneer in next generation integrated billing solutions. The Company is one of the first to launch a commercial 3G service using Personal Communications Service (PCS) Technology.

SummaryAltibase enabled The Company to eliminate processing delays, diminish system resources by 84%, and reduce the total cost of ownership (TCO).

In-Memory Database Solution

+ ProblemsThe next generation integrated billing solution did not perform as it was designed and was plagued with operational deficiencies. Latency proliferated leading to 3 primary dilemmas.

Inability to Effectively Integrate Billing for Different Services and Policies: The Company was unable to simultaneously execute its essential, integrated billing at the customer-access level.

Inability for Customers to Accurately Check Billing Balances: Because of stale data, customers did not receive correct balance information which prevented reliable payment execution.

Inability to Provide Stable Service: High traffic volume and resulting bottleneck, caused widespread inaccessibility to billing information for many customers.

In-Memory Database Solution

+ SolutionThe Company implemented ALTIBASE HDB In-Memory DBMS into its next generation integrated billing solutions in 2011. The multi-level, performance increase allowed for further scale and resultant development of even more complex products and services.

In-Memory Database Solution

+ Results The new system allows customers real-time access to accurate

billing information.

The Company reduced total cost of ownership (TCO) while supplanting performance shortcomings and injecting reliability and stability.

Eliminating processing delays, customers enjoy real-time, change reflection in mobile plans and services.

280% increase in transaction processing performance1.

System resource usage has diminished by 84%2.

In-Memory Database Solution

1) Transactions went from 700 million to 1.96 billion.2) Prior to the implementation, the billing system was utilizing 99% of system resources. Post implementation, the billing system now uses only 15% of the system resources.

In-Memory Database Solution

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* Slide Share

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