residential wireline telecommunications services in canada ...€¦ · residential wireline...

Residential Wireline Telecommunications Services in Canada:

Primary Exchange Services and Broadband 2015

Jeffrey Church†

Professor

Department of Economics

and

Director

Digital Economy Program, School of Public Policy

University of Calgary

Andrew Wilkins

Research Associate

Digital Economy Program, School of Public Policy

University of Calgary

March 2015

Abstract

This report is a survey and compilation of the data available that documents aspects of

residential telecommunications services in Canada. The two residential

telecommunication services are local telephony (primary exchange services) and high

speed internet access (broadband). The data compiled documents performance measures,

including prices, output, and quality, and metrics relevant to assessing competition.

† Contact details: Department of Economics, University of Calgary, 2500 University Drive, N.W., Calgary, Alberta T2N 1N4, Canada; [email protected]; and telephone: 403-220-6106.

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Table of Contents 0. Introduction .............................................................................................................................................. 1 1. Residential Primary Exchange Services ................................................................................................. 2

1.1. Residential Primary Exchange Services Pricing ............................................................................. 2 Table 1.1.1 Canadian voice services basket prices in constant dollars ................................................ 3 Table 1.1.2 International voice services price comparisons ..................................................................... 4 Table 1.1.3 Local and access retail monthly revenues (constant $), per line ..................................... 5 Table 1.1.4 Bundle prices in constant dollars ................................................................................................. 6

1.2 Residential Primary Exchange Services Output .............................................................................. 7 Figure 1.2.1 Fixed telephone access paths per 100 inhabitants (2011) .............................................. 8 Figure 1.2.2 Fixed telephone subscriptions per 100 households (2013) ............................................ 9

1.3. Residential Primary Exchange Services Competition .................................................................. 10 Figure 1.3.1 ILEC residential local share of lines .......................................................................................... 11 Table 1.3.1 ILEC share of residential local lines ........................................................................................... 12 Table 1.3.2 Total residential lines (000s) and shares ................................................................................ 13 Table 1.3.3 Share of alternative residential TSP, by type of facility (%) ............................................ 14

2. Residential Broadband .......................................................................................................................... 15 2.1 Residential Broadband Pricing ....................................................................................................... 15 Table 2.1.1 Canadian broadband Internet price in constant dollars ................................................... 16 Table 2.1.2 International broadband Internet price comparisons ....................................................... 17 Table 2.1.3 Broadband Internet price in constant dollars, normalized by top of range ............. 19 Table 2.1.4 Broadband Internet price in constant dollars, normalized by bottom of range ..... 20 Table 2.1.5 Average monthly revenue per user (constant $) of broadband per Mbps ................ 21

2.2. Residential Broadband Output ....................................................................................................... 22 Table 2.2.1 Canadian Internet service availability ...................................................................................... 24 Table 2.2.2 Broadcasting subscriber distribution ........................................................................................ 25 Figure 2.2.1 Total Canadian residential Internet subscriptions ............................................................ 26 Figure 2.2.2 Fixed broadband household penetration .............................................................................. 28 Figure 2.2.3 Canadian residential broadband household penetration ............................................... 29 Figure 2.2.4 Households with broadband access, 2007 and 2011 or latest available ................. 30 Figure 2.2.5 Average Internet connection download speed .................................................................... 31 Figure 2.2.6 Percentage of Internet connections over 4 Mbps (Q3-‐2014) ........................................ 32 Figure 2.2.7 Percentage of Internet connections over 5 Mbps ............................................................... 33 Figure 2.2.8 Average monthly data usage per Internet user (2013) ................................................... 34 Table 2.2.3 Canadian share of broadband subscriptions, by speed tier ............................................. 35 Table 2.2.4 Average weekly hours spent online by Canadian Internet users .................................. 36

2.3. Residential Broadband Competition ............................................................................................. 37 Table 2.3.1 Residential high-‐speed Internet subscriptions by type of provider ............................ 39 Table 2.3.2 Other TSP residential high-‐speed Internet subscriptions (2012) ................................ 41 Figure 2.3.1 Relative shares of cable and ILEC residential high-‐speed subscriptions ................. 42 Figure 2.3.2 Share of Year over Year cable and ILEC high-‐speed Internet subscriptions .......... 44 Figure 2.3.3 Cable broadband subscriptions per DSL broadband subscription (June 2014) ... 46 Table 2.3.3 Canadian wireline telecommunications capital expenditures ....................................... 47 Figure 2.3.4 Capital intensities of Canada and U.S. wireline service providers .............................. 48 Figure 2.3.5 Capital intensities for international ILECs ............................................................................. 49 Figure 2.3.6 Capital intensities for Canadian wireline service providers .......................................... 50 Figure 2.3.7 Fixed telecommunication investment per access path (2011) .................................... 51 Table 2.3.4 International broadband price, speed, penetration, and investment (latest) ......... 52

3. Wireless .................................................................................................................................................. 53 Figure 3.1 Canadian wireless broadband subscriptions ........................................................................... 54 Figure 3.2 Canadian wireless broadband penetration (per 100 population) .................................. 55

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Figure 3.3 Canadian wireless only households (telephony) ................................................................... 56 Table 3.1 Canadian household connections ................................................................................................... 57

4. Appendices ............................................................................................................................................ 58 Appendix 4.1 Capital Intensity Sources ............................................................................................................ 58 Appendix 4.2 Average Household Size Sources ............................................................................................ 60

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0. Introduction This report is a survey and compilation of the data available on residential telecommunications

services in Canada. The data complied is for local telephony (primary exchange services) and

high speed internet access (broadband). The data compiled documents performance measures,

including prices, output, and quality, and metrics relevant to assessing competition, and updates

sources to those available as of October 2014. The report considers residential primary access

services (voice) first and then broadband services. The focus of the report and data collection is

on access dependent service provided by a wired network. A final section documents wireless

broadband subscriptions in Canada and the extent of wireless only households, i.e., households

which do not have wired primary exchange services.

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1. Residential Primary Exchange Services

1.1. Residential Primary Exchange Services Pricing This section collects information about the history of prices of residential Primary exchange

services, both domestically and internationally. Data from price basket analyses and measures of

average revenue per line are assembled here. The tables and figures include:

• Table 1.1.1 includes data on the price of different baskets of voice services for Canada,

from 2008-2014. This data is sourced from Wall Communications and includes three

levels of service, converted into constant (real) dollars.

• Table 1.1.2 includes an international price basket comparison of voice services, from

2008-2014. This data is sourced form Wall Communications and includes prices for three

levels of service, reported in Canadian dollars at purchasing power parity (PPP).

• Table 1.1.3 includes average monthly revenues per line in Canada, for a variety of service

provider types, from 2009-2013. This data is sourced from the CRTC, and is converted to

constant (real) dollars.

• Table 1.1.4 includes price basket price data for telecommunications bundles, including

combinations of wireline voice, wireless voice, broadband Internet, and digital TV, from

2008-2014. This data is sourced from Wall Communications and is converted into

constant (real dollars).

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Table 1.1.1 Canadian voice services basket prices in constant dollars CDN$(2002) /month 2008 2009 2010 2011 2012 2013

2014

Level 1 27.07 26.04 26.75 26.75 27.47 28.77 31.18 Level 2 41.99 43.74 44.15 41.56 42.50 45.41 43.48 Level 3 52.83 53.79 52.19 50.24 49.74 50.10 48.22

Note: Level 1: 400 Total Minutes (22 Long Distance Minutes), No Features Level 2: 1000 Total Minutes (110 Long Distance Minutes), Voice Mail and Caller ID Level 3: 1600 Total Minutes (264 Long Distance Minutes), Voice Mail, Caller ID, and Additional Calling Features

Sources:

• Wall Communications Inc. Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions 2014 Update, 31 March 2014, Table A3.1. Prepared for the Canadian Radio-television and Telecommunications Commission and Industry Canada. Available online at http://www.crtc.gc.ca/eng/publications/reports/rp140714.pdf.

• Canadian Consumer Price Index values from Statistics Canada, Table 326-0020, 2011 basket, average value for all items.

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Table 1.1.2 International voice services price comparisons

CDN$(PPP) /month Canada Australia France

Germany Italy Japan U.K. U.S.

Level 1 2008 30.88 43.35 28.73 - - - 32.32 37.82 2009 29.80 45.20 31.24 - - - 35.24 39.45 2010 31.16 44.45 31.53 - - 27.23 35.32 39.75 2011 32.06 45.86 37.86 - - 29.55 34.35 44.84 2012 33.42 46.57 32.34 - - 29.84 28.22 46.84 2013 35.33 46.30 33.53 - - 30.45 31.68 45.88 2014 38.99 46.80 35.10 36.55 41.04 31.61 33.28 43.13 Level 2 2008 47.91 84.09 52.84 - - - 45.71 67.63 2009 50.05 87.22 56.10 - - - 49.68 71.15 2010 51.42 86.10 55.63 - - 53.30 47.74 69.13 2011 49.81 73.02 54.83 - - 59.33 46.18 74.37 2012 51.71 75.55 53.29 - - 60.00 39.57 74.75 2013 55.77 77.05 51.93 - - 61.70 42.35 70.85 2014 54.37 67.13 49.72 57.46 51.02 65.36 42.81 66.61 Level 3 2008 60.27 94.21 61.74 - - - 61.99 79.05 2009 61.55 96.32 67.35 - - - 68.51 81.66 2010 60.78 94.98 64.65 - - 82.95 66.03 77.58 2011 60.22 81.77 68.20 - - 91.61 60.86 79.59 2012 60.52 89.81 64.76 - - 92.65 55.60 79.21 2013 61.53 96.00 55.03 - - 97.17 61.35 76.08 2014 60.29 74.54 52.39 60.89 67.85 101.90 56.48 71.88

Note: Level 1: 400 Total Minutes (22 Long Distance Minutes), No Features Level 2: 1000 Total Minutes (110 Long Distance Minutes), Voice Mail and Caller ID Level 3: 1600 Total Minutes (264 Long Distance Minutes), Voice Mail, Caller ID, and Additional Calling Features

Source:

Wall Communications Inc. Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions 2014 Update, 31 March 2014, Table A3.1. Prepared for the Canadian Radio-television and Telecommunications Commission and Industry Canada. Available online at http://www.crtc.gc.ca/eng/publications/reports/rp140714.pdf.

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Table 1.1.3 Local and access retail monthly revenues (constant $), per line (2002$/month) 2009 2010 2011 2012 2013 Incumbent TSPs (excluding out-of-territory) 28.13 28.26 27.74 27.48 27.20 Non-incumbent, alternative TSPs (excluding cable BDUs) 22.21 20.35 20.97 18.82 18.50 Cable BDUs 25.24 24.31 22.31 21.52 21.98 Total residential 27.19 26.80 25.68 24.96 24.86 Sources:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014, Table 5.2.7. Available online at http://www.crtc.gc.ca/eng/publications/reports/PolicyMonitoring/2014/cmr.pdf.

• Canadian Consumer Price Index values from Statistics Canada, Table 326-0020, 2011 basket, average value for all

items.

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Table 1.1.4 Bundle prices in constant dollars CDN$ (2002) /month 2008 2009 2010 2011 2012 2013 2014 Bundle 1 128.81 122.22 114.91 111.38 115.45 113.30 115.21 Bundle 2 105.12 106.99 101.67 102.51 105.56 109.26 109.98 Bundle 3 158.92 150.90 143.40 140.01 143.59 143.95 145.40

Bundle 1: Wireline Voice, Broadband, Wireless Bundle 2: Wireline Voice, Broadband, Basic Digital TV Bundle 3: Wireline Voice, Broadband, Wireless, Basic Digital TV Each service included in the bundles is Level 2: Wireline Voice Level 2: 1000 Total Minutes (110 Long Distance Minutes), Voice Mail, and Caller ID Broadband Level 2: 2008-2011: 1.5-9 Mbps, 15 GB/month 2012-2013: 4-15 Mbps, 20 GB/month 2014: 4-15 Mbps, 30 GB/month Wireless Level 2: 450 Total Minutes, 300 SMS, Voice Mail, and Caller ID. Sources:

• Wall Communications Inc. Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions 2014 Update, 31 March 2014, Table A3.5. Prepared for the Canadian Radio-television and Telecommunications Commission and Industry Canada. Available online at http://www.crtc.gc.ca/eng/publications/reports/rp140714.pdf.


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1.2 Residential Primary Exchange Services Output This section collects measures on the level of output in Canadian residential Primary exchange

services. Information on penetration is presented here. Tables and figures include:

• Figure 1.2.1 is an international comparison of fixed telephone access paths, per 100

inhabitants, for 2011. This data is sourced from the OECD.

• Figure 1.2.2 is a measure of fixed telephone subscriptions, per 100 households, for 2013.

The telephone penetration data is sourced from the ITU, whereas the household

information is sourced from a variety of statistical agencies.

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Figure 1.2.1 Fixed telephone access paths per 100 inhabitants (2011)

Source: Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Tables 4.4, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

0

10

20

30

40

50

60

Fixed telephone access paths per 100 inhabitants (2011)

9

Figure 1.2.2 Fixed telephone subscriptions per 100 households (2013)

Sources:

• ITU, Fixed Telephone Subscriptions. Available online at: http://www.itu.int/en/ITU-‐

D/Statistics/Documents/statistics/2014/Fixed_tel_2000-‐2013.xls

• Appendix 4.2

0

20

40

60

80

100

120

140

160

Fixed telephone subscriptions per 100 households

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1.3. Residential Primary Exchange Services Competition This selection collects information that is relevant to assessing competition in residential Primary

exchange services. Information about subscription shares is presented here, along with

information about the roles of different types of service providers, including:

• Figure 1.3.1 presents the trend in share for the incumbent local exchange carrier in a

variety of large urban areas, as well as for Canada as a whole, for 2002-2013. Shares are

based on number of lines and the data is sourced from the CRTC.

• Table 1.3.1 collects data on incumbent local exchange carrier share, based on lines for

Canada, for 2002-2013. This data is sourced from the CRTC.

• Table 1.3.2 presents residential local line counts and shares for Canada, by type of

service provider, for 2002-2013. This data is sourced from the CRTC.

• Table 1.3.3 presents information about the shares of alternative local service providers,

by facility type, for 2004-2013. Alternative service providers are categorized based on

whether they own facilities, resell services, or lease unbundled local loops, with data

collected from the CRTC.

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Figure 1.3.1 ILEC residential local share of lines

Sources:

• Canadian Radio-television and Telecommunications Commission, Report to the Governor in Council: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, November 2004, Table 4.3.5.

• Canadian Radio-television and Telecommunications Commission, Report to the Governor in Council: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, October 2005, Table 4.3.6.

• Canadian Radio-television and Telecommunications Commission, Telecommunications Monitoring Report: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, July 2007, Table 4.2.5 and Table 4.2.7.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2008, Table 5.2.4 and Table 5.2.6.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2009, Table 5.2.4 and Table 5.2.6.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2010, Table 5.2.5 and Table 5.2.9.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2011, Table 5.2.5 and Table 5.2.9.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2012, Table 5.2.4 and Table 5.2.8.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2013, Table 5.2.6 and Table 5.2.11.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014, Table 5.2.5 and Table 5.2.10.

0

20

40

60

80

100

120

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

ILEC residential share of lines (%

)

Calgary Edmonton Montreal Ottawa-‐Gatineau Toronto Vancouver Canada

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Table 1.3.1 ILEC share of residential local lines

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

2013

ILEC Share 98.6% 98.0% 96.7% 92.4% 85.7% 80.1% 73.4% 69.3% 64.5% 61.4% 58.1% 56.9%

Sources:

• Canadian Radio-television and Telecommunications Commission, Telecommunications Monitoring Report: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, July 2007, Table 4.2.7.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2008, Table 5.2.4.


• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2010, Table 5.2.5.


• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2012, Table 5.2.4.


• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014, Table 5.2.5.

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Table 1.3.2 Total residential lines (000s) and shares

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Incumbents 12,729 12,627 12,463 11,924 11,104 10,356 9,541 8,818 8,142 7,543 6,942 6,389

98.6% 98.0% 96.7% 92.4% 85.7% 80.1% 73.4% 69.3% 64.5% 61.4% 58.1% 56.9% Incumbents (out-of-territory) 0 1 10 13 21 26 27 28 27 34 33 53 0.0% 0.0% 0.1% 0.1% 0.2% 0.2% 0.2% 0.2% 0.2% 0.3% 0.3% 0.5% Competitors (All) 184 258 418 963 1.4% 2.0% 3.2% 7.5% Competitors (Cable) 1,590 2,313 2,917 3,425 3,947 4,061 4,258 4,314 12.3% 17.9% 22.5% 26.9% 31.3% 33.1% 35.6% 38.4% Competitors (Non Cable) 235 231 505 452 510 646 723 482 1.8% 1.8% 3.9% 3.6% 4.0% 5.3% 6.0% 4.3% Total 12,913 12,886 12,891 12,900 12,950 12,926 12,990 12,723 12,626 12,284 11,956 11,238

Sources:









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Table 1.3.3 Share of alternative residential TSP, by type of facility (%) 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Owned 20 46 71 80 87 94 96 98 98 98.1 Unbundled 80 40 19 16 10 3 1 0 0 1.3 Resold 0 14 10 4 3 3 3 2 2 0.6 Sources:

• Canadian Radio-television and Telecommunications Commission, Report to the Governor in Council: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, October 2005, Figure 4.3.3.

• Canadian Radio-television and Telecommunications Commission, Telecommunications Monitoring Report: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, July 2006, Figure 4.2.5.

• Canadian Radio-television and Telecommunications Commission, Telecommunications Monitoring Report: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, July 2007, Figure 4.2.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2008, Figure 5.2.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2009, Figure 5.2.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2010, Figure 5.2.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report, July 2011, Figure 5.2.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2012, Figure 5.2.2.



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2. Residential Broadband

2.1 Residential Broadband Pricing This section gathers information about how broadband Internet pricing has changed over time in

Canada, as well as how it compares internationally. Data from studies that use price basket

analysis are presented in several ways, along with values of average revenue per subscription.

Tables and figures include:

• Table 2.1.1 presents price basket data for Canadian broadband service from 2008-2014,

sourced from Wall Communications and converted into constant (real) dollars. Basket

prices for four levels of services are presented, although it is important to note that

service levels are increased mid-series, starting in 2012.

• Table 2.1.2 includes international price basket data for broadband Internet service from

2008-2014. This data is sourced form Wall Communications and includes prices for four

levels of service, reported in Canadian dollars at purchasing power parity (PPP).

• Table 2.1.3 normalizes the data on Canadian broadband service prices (Table 2.1.1),

using the top of the basket level download speed. This yields a time series of price per

Mbps, by service level, for 2008-2014.

• Table 2.1.4 normalizes the data on Canadian broadband service prices (Table 2.1.1),

using the bottom of the basket level download speed. This yields a time series of price

per Mbps, by service level, for 2008-2014.

• Table 2.1.5 presents a time-series of weighted service cost per Mbps for broadband

Internet service, from 2006-2013. This is based on average revenue per user data, based

on connection speed tiers, sourced from the CRTC. Each yearly value is calculated by

normalizing the revenue data by the bottom of the tier speed, and weighting using the

distribution of subscriptions in each speed tier.

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Table 2.1.1 Canadian broadband Internet price in constant dollars CDN$ (2002) 2008 2009 2010 2011 2012 2013 2014 Level 1 28.82 27.07 26.99 29.08 32.36 31.68 39.99 Level 2 40.83 41.30 40.87 41.54 44.64 41.69 44.07 Level 3 60.25 52.50 53.13 52.93 55.84 53.07 54.86 Level 4 - - - 64.83 77.58 67.48 69.15

Level 1: 2008-2011: Up to 1.5 Mbps, 2 GB/month 2012-2013: Up to 3 Mbps, 5 GB/month 2014: Up to 3 Mbps, 7.5 GB/month Level 2: 2008-2011: 1.5-9 Mbps, 15 GB/month 2012-2013: 4-15 Mbps, 20 GB/month 2014: 4-15 Mbps, 30 GB/month Level 3: 2008-2011: 10-19 Mbps, 30 GB/month 2012-2013: 16-40 Mbps, 50 GB/month 2014: 16-40 Mbps, 75 GB/month Level 4: 2011: Above 20 Mbps, 50 GB/month 2012-2013: Above 40 Mbps, 75 GB/month 2014: Above 40 Mbps, 120 GB/month Sources:

• Wall Communications Inc. Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions 2014 Update, Table A3.3. Prepared for the Canadian Radio-television and Telecommunications Commission and Industry Canada. Available online at http://www.crtc.gc.ca/eng/publications/reports/rp140714.pdf.


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Table 2.1.2 International broadband Internet price comparisons

CDN$(PPP)/month Canada Australia France Germany Italy Japan U.S. U.K. Broadband Level 1 2008 32.88 42.79 42.23 - - - 33.77 29.93 2009 30.98 41.31 44.87 - - - 40.19 - 2010 31.44 34.91 - - - 39.73 39.61 - 2011 34.85 29.84 28.33 - - 43.13 51.06 - 2012 39.37 - - - - 50.48 57.24 - 2013 38.91 - - - - 45.55 52.38 - 2014 50.00 - - - - 56.55 62.53 - Broadband Level 2 2008 46.58 62.56 45.82 - - - 55.97 44.05 2009 47.26 63.76 48.69 - - - 57.92 30.22 2010 47.60 52.01 44.03 - - 49.55 58.97 40.57 2011 49.79 56.74 47.41 - - 53.79 65.14 40.72 2012 54.31 59.81 46.97 - - 55.70 78.84 30.50 2013 51.20 58.15 - - - 52.53 81.42 32.85 2014 55.10 50.67 - 26.09 52.26 60.65 72.91 30.22 Broadband Level 3 2008 68.74 76.47 49.41 - - - 67.40 52.72 2009 60.08 77.98 47.73 - - - 70.41 35.93 2010 61.88 74.32 57.45 - - 72.15 75.26 46.24 2011 63.44 59.72 66.37 - - 54.52 79.60 40.09 2012 67.94 61.69 46.07 - - 59.37 97.00 40.88 2013 65.18 57.10 49.34 - - 61.52 99.10 43.01 2014 68.60 67.44 51.15 38.30 52.92 63.88 79.76 46.89 Broadband Level 4 2011 77.71 67.19 49.79 - - 59.76 95.07 50.07 2012 94.39 82.25 62.36 - - 62.65 160.97 58.66 2013 82.88 72.69 54.58 - - 64.89 123.27 53.31 2014 86.46 70.33 55.98 58.52 61.79 67.73 103.17 47.76

Level 1: 2008-2011: Up to 1.5 Mbps, 2 GB/month 2012-2013: Up to 3 Mbps, 5 GB/month 2014: Up to 3 Mbps, 7.5 GB/month Level 2: 2008-2011: 1.5-9 Mbps, 15 GB/month 2012-2013: 4-15 Mbps, 20 GB/month 2014: 4-15 Mbps, 30 GB/month

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Level 3: 2008-2011: 10-19 Mbps, 30 GB/month 2012-2013: 16-40 Mbps, 50 GB/month 2014: 16-40 Mbps, 75 GB/month Level 4: 2011: Above 20 Mbps, 50 GB/month 2012-2013: Above 40 Mbps, 75 GB/month 2014: Above 40 Mbps, 120 GB/month

Sources:



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Table 2.1.3 Broadband Internet price in constant dollars, normalized by top of range CDN$ (2002) per Mbps 2008 2009 2010 2011 2012 2013 2014 Level 1 19.21 18.05 18.00 19.38 10.79 10.56 13.33 Level 2 4.54 4.59 4.54 4.62 2.98 2.78 2.94 Level 3 3.17 2.76 2.80 2.79 1.40 1.33 1.37

Level 1: 2008-2011: Up to 1.5 Mbps, 2 GB/month 2012-2013: Up to 3 Mbps, 5 GB/month 2014: Up to 3 Mbps, 7.5 GB/month Level 2: 2008-2011: 1.5-9 Mbps, 15 GB/month 2012-2013: 4-15 Mbps, 20 GB/month 2014: 4-15 Mbps, 30 GB/month Level 3: 2008-2011: 10-19 Mbps, 30 GB/month 2012-2013: 16-40 Mbps, 50 GB/month 2014: 16-40 Mbps, 75 GB/month Sources:



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Table 2.1.4 Broadband Internet price in constant dollars, normalized by bottom of range CDN$ (2002) per Mbps 2008 2009 2010 2011 2012 2013 2014 Level 2 27.22 27.53 27.25 27.69 11.16 10.42 11.02 Level 3 6.02 5.25 5.31 5.29 3.49 3.32 3.43 Level 4 - - - 3.24 1.94 1.69 1.73

Level 2: 2008-2011: 1.5-9 Mbps, 15 GB/month 2012-2013: 4-15 Mbps, 20 GB/month 2014: 4-15 Mbps, 30 GB/month Level 3: 2008-2011: 10-19 Mbps, 30 GB/month 2012-2013: 16-40 Mbps, 50 GB/month 2014: 16-40 Mbps, 75 GB/month Level 4: 2011: Above 20 Mbps, 50 GB/month 2012-2013: Above 40 Mbps, 75 GB/month 2014: Above 40 Mbps, 120 GB/month Sources:



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Table 2.1.5 Average monthly revenue per user (constant $) of broadband per Mbps CDN$ (2002) per Mbps 2006 2007 2008 2009 2010 2011 2012 2013 Average 9.65 9.31 10.11 9.75 9.32 8.83 8.35 5.72

Note: Constant dollar average revenues per user per month values, normalized by the bottom of the speed tier value, weighted by the subscriber share of the speed tiers. For 2010-2012, the fastest speed tier (16 Mbps and higher) is subdivided into two tiers, which are used for the weightings in these years. Sources:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report, July 2011, Table 5.3.3.




• Canadian Consumer Price Index values from Statistics Canada, Table 326-0020, 2011 basket, average value for all

items.

22

2.2. Residential Broadband Output This section collects metrics on the level of output in Canadian residential broadband Internet

services. Information about broadband penetration, availability, and Internet usage is presented

here. Information about service quality is also collected, including measures of connection speed.

Tables and figures include:

• Table 2.2.1 compiles information on the availability of Internet services, included wired

connections and wireless alternatives, as well as IPTV. Data is presented for 2008-2013

and is sourced from the CRTC.

• Table 2.2.2 indicates the share (based on subscriptions) of different types of broadcasting

distribution undertakings, from 2008-2013, and is sourced from the CRTC.

• Figure 2.2.1 presents a time-series of the total number of dial-up and high-speed Internet

connections in Canada, from 1998-2013, with data sourced from the CRTC. The CRTC

defines “high-speed” service as a service with a connection speed (upload or download)

of at least 128 Kbps.1

• Figure 2.2.2 compares the number of fixed broadband connections per 100 households

internationally, for both 2008 and 2014. Broadband penetration data per inhabitant is

sourced from the OECD, and is converted using the average household size for each

country. The OECD defines “broadband” service as a service with a connection speed

(download) of at least 256 Kbps.2

• Figure 2.2.3 contains a time-series of the share of Canadian households with Internet

connection speeds greater than 1.5 Mbps and greater than 5 Mbps, from 2007-2013. Data

is sourced from the CRTC.

• Figure 2.2.4 presents an international comparison of the share of households with

broadband Internet access, for both 2007 and 2011 (or latest available). This data is

sourced from the OECD.

• Figure 2.2.5 compares the average connection speed across countries, for 2008 and 2014.

This data is sourced from Akamai.

• Figure 2.2.6 presents an international comparison of the share of connections with speed

greater than 4 Mbps, for 2014. This data is sourced from Akamai.

1 Canadian Radio-television and Telecommunications Commission, Data Collection – Telecommunications Glossary, online at http://www.crtc.gc.ca/dcs/eng/glossaryT.htm#g. 2 Organization for Economic Co-Operation and Development, OECD Broadband Methodology, online at http://www.oecd.org/sti/broadband/broadband-methodology.htm.

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• Figure 2.2.7 compares the share of connections with speed greater than 5 Mbps across

countries, for 2008 and 2011. This data is sourced from Akamai.

• Figure 2.2.8 compares the average monthly Internet usage per Internet user across

countries for 2013. This data is sourced from Cisco.

• Table 2.2.3 presents a time-series of the share of broadband connections in Canada, by

speed tier, from 2006-2013, using data sourced from the CRTC.

• Table 2.2.4 presents that average weekly time spent online by Anglophone and

Francophone Internet users, from 1999-2012. This data is sourced from the CRTC.

24

Table 2.2.1 Canadian Internet service availability % households 2008 2009 2010 2011 2012 2013 DSL 84 85 85 86 87 82 Cable 80 80 81 82 82 82 Fibre - - - - - 14 Fixed wireless 80 81 82 86 50 63 HSPA+ - - 96 99 99 99 LTE - - - 45 72 81 IPTV 10 21 22 34 45 56

Sources:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September

2013, Table 6.1.3.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014,

Figure 5.3.15 and Table 5.3.11.

25

Table 2.2.2 Broadcasting subscriber distribution (thousands) 2008 2009 2010 2011 2012 2013 Cable 7,691.7 7,782.7 7,874.4 7,858.3 7,682.2 7,430.6 Share 70.1% 69.5% 68.3% 66.6% 64.4% 62.3% IPTV 225.0 311.4 419.6 657.3 1,002.5 1,385.1 Share 2.1% 2.8% 3.6% 5.6% 8.4% 11.6% DTH & MDS 2,699.5 2,760.9 2,862.1 2,877.4 2,825.7 2,691.2 Share 24.6% 24.7% 24.8% 24.4% 23.7% 22.6% Non-reporting BDUs 350.2 345.1 369.7 412.7 412.4 412.4 Share 3.2% 3.1% 3.2% 3.5% 3.5% 3.5% Total 10,966.4 11,200.1 11,525.8 11,805.7 11,922.8 11,919.3

Sources:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September

2013, Table 4.4.2.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014,

Table 4.3.2.

26

Figure 2.2.1 Total Canadian residential Internet subscriptions

Sources:

• Canadian Radio-television and Telecommunications Commission, Report to the Governor in Council: Status of Competition in Canadian Telecommunications Markets Deployment/Accessibility of Advanced Telecommunications Infrastructure and Services, November 2003, Table 4.27.








0

2,000

4,000

6,000

8,000

10,000

12,000

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Total residential Internet subscriptions (000s)

Dial-‐up High-‐speed

27





28

Figure 2.2.2 Fixed broadband household penetration

Sources:

• Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Table 4.11, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

• Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1.2(1), http://www.oecd.org/sti/broadband/broadbandportal.htm

• Appendix 4.2

0

20

40

60

80

100

120

Fixed broadband connections per 100 households

Dec 2008 Jun 2014

29

Figure 2.2.3 Canadian residential broadband household penetration

Sources:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report 2009, page 213.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2010, page 137.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report July 2011, page 137.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2012, page 147.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2013, page 143.


0

10

20

30

40

50

60

70

80

90

2007 2008 2009 2010 2011 2012 2013

Residential broadband penetration (percentage of households)

5 Mbps and higher 1.5Mbps and higher

30

Figure 2.2.4 Households with broadband access, 2007 and 2011 or latest available

Note: Latest value for Australia is from 2010, New Zealand is from 2009, and the United States is from 2010. Sources:

• Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Figure 8.22, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

• Organization for Economic Co-Operation and Development, OECD Communications Outlook 2011, 22 June 2011, Table 8.4, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

0

10

20

30

40

50

60

70

80

90

Households with broadband Internet access (percentage)

2011 (Latest) 2007

31

Figure 2.2.5 Average Internet connection download speed

Sources:

• Akamai, State of the Internet 3rd Quarter, 2014 (Volume 8, Number 3), Section 11: Appendix.

• Akamai, State of the Internet 4th Quarter, 2008 (Volume 5, Number 4), Section 6: Appendix.

0

2

4

6

8

10

12

14

16

Average connection dow

nload speed (Mbps)

4Q-‐2008 3Q-‐2014

32

Figure 2.2.6 Percentage of Internet connections over 4 Mbps (Q3-2014)

Source: Akamai, State of the Internet 3rd Quarter, 2014 (Volume 8, Number 3), Section 11: Appendix.

0

10

20

30

40

50

60

70

80

90

100

Percentage of connections over 4 Mbps

33

Figure 2.2.7 Percentage of Internet connections over 5 Mbps

Sources:



0%

10%

20%

30%

40%

50%

60%

70%

80%

Percentage of connections above 5 Mbps

2008 2011

34

Figure 2.2.8 Average monthly data usage per Internet user (2013)

Source: Cisco, VNI Forecast Highlights, online at: http://www.cisco.com/web/solutions/sp/vni/vni_forecast_highlights/index.html

0

5

10

15

20

25

30

35

40

45

50

Australia Italy Spain France Germany New Zealand

Canada United Kingdom

United States

Sweden

Average usage per Internet user (GB/month)

35

Table 2.2.3 Canadian share of broadband subscriptions, by speed tier

Sources:





Share of Broadband Connections 2006 2007 2008 2009 2010 2011 2012 2013

1.5 to 4 Mbps 20.1 20.5 22.4 28.3 25.8 25.8 18.8 7.5 5 to 9 Mbps 72.9 70.3 66.0 49.1 48.2 47.8 42.7 33.8 Total 1.5 to 9 Mbps 93.0 90.8 88.4 77.4 74.0 73.7 61.5 41.3

10 to 15 Mbps 6.9 9.1 11.3 21.9 23.9 16.4 10.4 26.4 16 Mbps and higher 0.1 0.1 0.3 0.7 2.1 10.0 28.1 32.3

16 to 49 Mbps - - - - 1.9 9.7 24.3 27.1 50 Mbps and higher - - - - 0.2 0.3 3.7 5.1 Total 10 Mbps and higher 7.0 9.2 11.6 22.6 26.0 26.3 38.5 58.7

36

Table 2.2.4 Average weekly hours spent online by Canadian Internet users

1999 2002 2005 2007 2008 2009 2010 2011 2012

Anglophones 5.6 9.3 11.7 13.4 13.8 14.6 17.3 18.2 20.1 Francophones 6.3 7.7 9.1 9.8 11.2 11.9 12.8 13.1 13.0 Source: Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report

September 2013, Table 6.2.3.

37

2.3. Residential Broadband Competition This section collects data that are useful in assessing competition in Canadian residential

broadband services. Data includes the relative subscription shares of service providers, shares of

the technologies used in provision, and the relative shares of cable and ILEC service providers.

Information on the extent of capital expenditures is also presented, along with comparisons of

wireline capital intensities. Tables and figures include:

• Table 2.3.1 compiles a time series of subscriptions and subscription shares for residential

high-speed Internet providers from 1998-2013. This data is sourced from the CRTC.

• Table 2.3.2 delineates the number and shares of residential high-speed Internet

subscriptions for non-ILEC and non-cable service providers for 2012, including resellers

and other facilities-based providers. This data is based on approximations provided by the

CRTC. The CRTC defines resellers as service providers that “essentially rely on

facilities-based TSPs to provide them with facilities on a wholesale basis.”3 Aggregated

wholesale high-speed Internet service obtained from ILECs is known as aggregated

ADSL service, whereas service obtained from cable carriers is known as third-party

Internet access (TPIA).4

• Figure 2.3.1 presents a time-series of the relative subscription shares of cable and ILEC

service providers of residential high-speed Internet subscribers, from 1998-2013. This

data is sourced from the CRTC.

• Figure 2.3.2 consists of a time-series of the relative share of year-over-year net adds for

cable and ILEC service providers, of residential high-speed Internet subscriptions, from

1999-2013. This data is sourced from the CRTC.

• Figure 2.3.3 compares the number of cable broadband subscriptions per DSL broadband

subscription across countries for 2014. This data is sourced from the OECD.

• Table 2.3.3 presents a time-series of total Canadian wireline telecommunications capital

expenditure, by type of provider, from 2008-2013. This data is sourced from the CRTC.

• Figure 2.3.4 presents a time-series of average capital intensity for wireline cable and

ILEC service providers, for Canada and the United States, from 2005-2013. These capital

3 Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report September 2013 at page 143. 4 Canadian Radio-television and Telecommunications Commission, Revised regulatory framework for wholesale services and definition of essential service, Telecom Decision CRTC 2008-17 at paragraph 83.

38

intensities are weighted by operating wireline revenues and are sourced from company

annual reports.

• Figure 2.3.5 compares a variety of international ILEC wireline capital intensities, from

2000-2013. These capital intensities are calculated using data from company annual

reports.

• Figure 2.3.6 presents capital intensity values for a variety of Canadian wireline operations,

from 2005-2013. This data is sourced from company annual reports.

• Figure 2.3.7 compares the total wireline investment per access path across countries for

2011. This value is calculated using OECD data on total investment, cellular investment,

and counts of access paths.

• Table 2.3.4 collects the latest data available from previous tables and figures for selected

countries, presenting measures of broadband price, speed, penetration, and wireline

investment.

39

Table 2.3.1 Residential high-speed Internet subscriptions by type of provider

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

ILEC

15 95 398 903 1400 1,859 2268 2676 3095 3405 3584 3673 3762 3874 4014 4172 Share(%)

8.2 16.3 29.4 35.3 39.7 41.2 41.9 41.6 41.5 40.7 39.5 38.4 37.6 37.2 37.1 37.5 Cable

166 478 943 1624 2055 2532 2933 3467 4041 4573 4990 5358 5642 5839 5925 5931 Share(%)

91.2 82.1 69.6 63.5 58.3 56.1 54.2 53.9 54.2 54.7 55.0 56.0 56.4 56.0 54.8 53.3 Other

1 9 14 31 71 122 216 286 327 379 503 545 604 712 870 1025 Share(%)

0.5 1.5 1.0 1.2 2.0 2.7 4.0 4.4 4.4 4.5 5.5 5.7 6.0 6.8 8.0 9.2 Total

182 582 1355 2558 3527 4513 5416 6429 7461 8356 9077 9576 10008 10426 10809 11128 Sources:










40




41

Table 2.3.2 Other TSP residential high-speed Internet subscriptions (2012) Subscribers (000s) Share of Other

Subscriptions Share of Total Subscriptions

Resellers – DSL 339 39% 3.1% Resellers – Cable 183 21% 1.7% Total Resellers 522 60% 4.8%

Fixed Wireless 226 26% 2.1%

Satellite 87 10% 0.8%

DSL/Fibre 35 4% 0.3%

Total Facilities 348 40% 3.2%

Source: Approximations provided by the Canadian Radio-television and Telecommunications Commission.

42

Figure 2.3.1 Relative shares of cable and ILEC residential high-speed subscriptions

Sources:






0

10

20

30

40

50

60

70

80

90

100

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Relative Cable and ILEC high-‐speed subscriber shares (%

)

Cable "Share" ILEC "Share"

43








44

Figure 2.3.2 Share of Year over Year cable and ILEC high-speed Internet subscriptions

Sources:







0

10

20

30

40

50

60

70

80

90

100

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Share of YoY cable and ILEC high-‐speed subscriber additions

Cable ILEC

45






46

Figure 2.3.3 Cable broadband subscriptions per DSL broadband subscription (June 2014)

Source: Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1.2(1), http://www.oecd.org/sti/broadband/oecdbroadbandportal.htm

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

Cable subscriptions per DSL subscriptions

47

Table 2.3.3 Canadian wireline telecommunications capital expenditures (billions $) 2008 2009 2010 2011 2012 2013 Incumbent TSPs 4.1 4.2 4.4 4.6 4.7 4.9 Share (%) 69 74 68 66 67 72 Alternative - Facilities-based 1.7 1.5 2.1 2.4 2.3 1.9 Share (%) 29 26 32 34 33 28 Alternative - Resellers 0.1 0 0 0 0 0 Share (%) 2 0 0 0 0 0 Total Wireline 5.9 5.7 6.5 7 7 6.8 Sources:



48

Figure 2.3.4 Capital intensities of Canada and U.S. wireline service providers

Note: Weighted averages using operating revenues for: Canada – Cable: Cogeco, Rogers and Shaw Canada – ILEC: Bell and Telus US – Cable: Comcast and Time Warner US – ILEC: AT&T and Verizon Source: Appendix 4.1

10%

12%

14%

16%

18%

20%

22%

24%

26%

28%

30%

2005 2006 2007 2008 2009 2010 2011 2012 2013

Capital intensity

Canada -‐ Cable Canada -‐ ILEC US -‐ Cable US -‐ ILEC

49

Figure 2.3.5 Capital intensities for international ILECs

Source: Appendix 4.1

0%

5%

10%

15%

20%

25%

30%

35%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Capital intensity

Bell Telus AT&T (US) Verizon (US) BT (UK) Orange (France)

50

Figure 2.3.6 Capital intensities for Canadian wireline service providers

Source: Appendix 4.1

10%

15%

20%

25%

30%

35%

2005 2006 2007 2008 2009 2010 2011 2012 2013

Capital intensity

Bell Cogeco Rogers Shaw Telus

51

Figure 2.3.7 Fixed telecommunication investment per access path (2011)

Source: Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Tables 3.9, 4.2, and 4.6, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

0

50

100

150

200

250

300

350

400

Fixed investmenet per access path (US$)

52

Table 2.3.4 International broadband price, speed, penetration, and investment (latest)

Australia Canada France Germany Italy UK US Wall CDN$PPP Level 3 (2014) 67.44 68.60 51.15 38.30 52.92 46.89 79.76 Wall CDN$PPP Level 4 (2014) 70.33 86.46 55.98 58.52 61.79 47.76 103.17 % Above 4 Mbps (2014)

66 83 68 79 60 81 73 Average Connection Speed, Mbps (2014) 6.9 10.3 6.9 8.7 5.5 10.7 11.5 Average Usage per Internet User (2013) 12.2 25.8 13.3 15.2 12.6 28.7 29.1 Fixed Broadband Connections per 100 Households (2014) 69.9 84.7 84.2 70.8 53.9 83.3 81.6 Cable Broadband per DSL Subscription (2014) 0.19 1.41 0.08 0.24 0.00 0.24 1.80 Fixed Telecommunications Investment per Access Path (2011) * 246.2 * 102.2 137.4 123.9 213.0

* Values are unavailable, as the share of fixed/mobile investment is not reported for these countries. Sources:

• Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Tables 3.9, 4.2, and 4.6, online at http://www.oecd.org/sti/broadband/communications-outlook.htm


• Akamai, State of the Internet 3rd Quarter, 2014 (Volume 8, Number 3), Section 11: Appendix

• Cisco, VNI Forecast Highlights, online at: http://www.cisco.com/web/solutions/sp/vni/vni_forecast_highlights/index.html

• Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1.2, http://www.oecd.org/sti/broadband/oecdbroadbandportal.htm

• Appendix 4.2

53

3. Wireless This section collects data that shed light on the emerging role of wireless services, as they relate

to voice and broadband Internet services. This includes information about the adoption of

wireless technologies, in particular wireless broadband and, for telephony, for wireless-only

households. Tables and figures include:

• Figure 3.1 presents a time-series of the total number of wireless broadband subscriptions in Canada, for 2009-2014. This data is sourced from the OECD.

• Figure 3.2 presents a time-series of the penetration rate of wireless broadband in Canada,

based on the number of subscriptions, normalized by population. This data is for 2009-

2014 and is sourced from the OECD.

• Figure 3.3 compiles data on the proportion of households in Canada that only subscribe

to wireless telephony services, for 2002-2011. This data is sourced from the CRTC.

• Table 3.1 presents a time-series of the total number of household connections, by type of

connection, including local, wireless, Internet and broadcasting services, for 2008-2012.

This data is sourced the CRTC.

54

Figure 3.1 Canadian wireless broadband subscriptions

Sources:

• Organization for Economic Co-Operation and Development, OECD Communications Outlook 2013, 11 July 2013, Table 4.14, online at http://www.oecd.org/sti/broadband/communications-outlook.htm

• Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1.1(2), online at http://www.oecd.org/sti/broadband/oecdbroadbandportal.htm.

• Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1c(2) 2013, online at www.oecd.org/sti/broadband/1c-TotalBBSubs-bars-2013-12.xls.

• Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1c(2) 2012, online at www.oecd.org/sti/broadband/1c-TotalBBSubs-bars-2012-12.xls.

0

5

10

15

20

25

2009-‐Q4 2010-‐Q4 2011-‐Q4 2012-‐Q4 2013-‐Q4 2014-‐Q2

Wireless broadband subscriptions (millions)

55

Figure 3.2 Canadian wireless broadband penetration (per 100 population)

Source: Organization for Economic Co-Operation and Development, OECD Broadband Portal, Category 1.7(2), http://www.oecd.org/sti/broadband/oecdbroadbandportal.htm

0

10

20

30

40

50

60

2009-‐Q4 2010-‐Q4 2011-‐Q4 2012-‐Q4 2013-‐Q4 2014-‐Q2

Wireless boraband penetration rate (per 100

population)

56

Figure 3.3 Canadian wireless only households (telephony)

Source: Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report October 2014, Table 2.0.8.

0

2

4

6

8

10

12

14

16

18

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Wireless only households (per 100 households)

57

Table 3.1 Canadian household connections (millions) 2008 2009 2010 2011 2012 2013 Local and access 13.0 12.7 12.6 12.3 12.0 11.7 Internet 9.8 10.1 10.4 10.7 11.0 11.3 Wireless 22.1 23.7 25.6 27.1 27.9 28.5 BDU 11.0 11.2 11.5 11.8 11.9 11.9 Total Connections 55.9 57.7 60.1 61.8 62.8 63.4 Average connections per household 4.2 4.3 4.4 4.5 4.5 4.5 Note: Wireless includes both residential and business connections Source:

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report

September 2013, Table 2.2.1.

• Canadian Radio-television and Telecommunications Commission, Communications Monitoring Report

October 2014, Table 2.0.3.

58

4. Appendices

Appendix 4.1 Capital Intensity Sources

CAPEX Revenues

2000 2001 2002 2003 2004 2005 2006

AT&T (US) Wireline Ended Dec 31

2002 AR (SBC) C: Page 44 R: Page 44




2005 AR C: Page 66 R: Page 66



Bell (BCE): Wireline Ended Dec 31

N/A

N/A

N/A

N/A

N/A



BT (UK) All Ended Mar 31




2007 AR C: Page 155 R: Page 151

2008 AR C: Page 151 R: Page 147

2009 AR C: Page 145 R: Page 143

2010 AR C: Page 153 R: Page 151

Cogeco Canada Ended Aug 31








Comcast (US) Cable Ended Dec 31


2003 10-K C: Page 76 R: Page 76




2007 10-K C: Page 67 R: Page 67

2008 10-K C: Page 69 R: Page 69

Orange (France) Home Ended Dec 31

N/A N/A N/A N/A 2008 KPIs 2008 KPIs 2008 KPIs

Rogers Cable/Internet/Business Services Ended Dec 31



2003 AR C: Page 100 R: Page 100

2004 AR C: Page 102 R: Page 102

2005 AR C: Page 134 R: Page 134



Shaw Cable Ended Aug 31








TELUS Wireline Ended Dec 31

2004 BR C: Page 8 R: Page 8

2008 FR C: Page 10 R: Page 10






Time Warner (US) Cable Ended Dec 31

2001 AR (AOL TWI) C: Page 82 R: Page 80

2003 AR (TWI) C: Page 49 R: Page 41

2004 AR (TWI) C: Page 51 R: Page 41

2005 10-K (TWI) C: Page 45 R: Page 36




Verizon (US) Wireline Ended Dec 31








Videotron Cable/Business (Quebecor) Ended Dec 31

N/A 2003 AR C: Page 58 R: Page 56






59

2007 2008 2009 2010 2011 2012 2013

AT&T (US) Wireline Ended Dec 31








Bell Wireline Ended Dec 31


2010 AR C: Page 103 R: Page 103

2010 AR C: Page 102 R: Page 102



2013 AR C: Page 124 R: Page 124

2013 AR C: Page 123 R: Page 123

BT (UK) All Ended Mar 31

2011 AR C: Page 160 R: Page 158

2012 AR C: Page 173 R: Page 171

2013 AR C: Page 175 R: Page 173

2014 AR C: Page 189 R: Page 187

2014 AR C: Page 189 R: Page 187

2014 AR C: Page 189 R: Page 187

2014 AR C: Page 189 R: Page 187

Cogeco Canada Ended Aug 31








Comcast (US) Cable Ended Dec 31

2009 10-K C: Page 69 R: Page 69

2010 10-K C: Page 84 R: Page 84

2011 10-K C: Page 125 R: Page 125

2012 AR C: Page 116 R: Page 116

2013 AR C: Page 118 R: Page 118

2013 AR C: Page 117 R: Page 117

2013 AR C: Page 117 R: Page 117

Orange (France) Home Ended Dec 31

2008 KPIs 2010 KPIs 2011 KPIs 2012 KPIs 2012 KPIs 2012 KPIs N/A

Rogers Cable/Internet/Business Ended Dec 31




2011 AR C: Page 100 R: Page 100


2013 AR C: Page 103 R: Page 103

2013 AR C: Page 102 R: Page 102

Shaw Cable Ended Aug 31



2011 AR C: Page 114 R: Page 114

2011 AR C: Page 113 R: Page 113

2012 AR C: Page 105 R: Page 105

2013 AR C: Page 106 R: Page 106

2013 AR C: Page 105 R: Page 105

TELUS Wireline Ended Dec 31








Time Warner (US) Cable Ended Dec 31








Verizon (US) Wireline Ended Dec 31








Videotron Cable/ Business (Quebecor) Ended Dec 31



N/A N/A N/A N/A N/A

60

Appendix 4.2 Average Household Size Sources Country Years Source Link Australia 2006, 2011 Australian Bureau

of Statistics http://www.censusdata.abs.gov.au/census_services/getproduct/census/2011/quickstat/0

Austria 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Belgium 2004-2012 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Canada 2006 Statistics Canada https://www12.statcan.gc.ca/census-recensement/2006/dp-pd/92-596/P2-2.cfm?Lang=eng&T=PR&LINE_ID=407

2011 Statistics Canada http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/famil53a-eng.htm

Denmark 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Finland 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

France 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Germany 2005-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Greece 2004-2012 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Ireland 2004-2012 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Italy 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Netherlands 2005-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

New Zealand 2006 Statistics New Zealand

http://www.stats.govt.nz/Census/2006CensusHomePage/QuickStats/AboutAPlace/SnapShot.aspx?type=region&tab=Households&id=9999999

2004-2013 (Calculated)

Statistics New Zealand

http://www.stats.govt.nz/browse_for_stats/population/estimates_and_projections/dwelling-and-household-estimates.aspx#tables http://www.stats.govt.nz/browse_for_stats/population/estimates_and_projections/historical-population-tables.aspx

Norway 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Portugal 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Spain 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Sweden 2004-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

Switzerland 2007-2012 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

United Kingdom 2005-2013 Eurostat http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=ilc_lvph01&lang=en

United States 2005 United States Census Bureau

http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid=ACS_05_EST_GCT1105.US01PR&prodType=table

2006 United States Census Bureau

http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid=ACS_06_EST_GCT1105.US01PR&prodType=table


http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid=ACS_07_1YR_GCT1105.US01PR&prodType=table







61







Note: For years where data is unavailable, an estimate is made using interpolation based on adjacent data.