Implementing A Implementing A Training CoreTraining Core

Facilitator: Facilitator: Daphne Molnar, BS, CMAR, RLATgDaphne Molnar, BS, CMAR, RLATg

Presenters: Presenters: Melissa C Dyson DVM, MS, DACLAM Melissa C Dyson DVM, MS, DACLAM Stephen Durkee, BSStephen Durkee, BSJohn Bogdanske, BA John Bogdanske, BA

William L Singleton DVM, DACLAM William L Singleton DVM, DACLAM

AgendaAgenda IntroductionsIntroductions ObjectivesObjectives Importance of trainingImportance of training Institutional training Institutional training

programsprograms QuestionsQuestions

IntroductionsIntroductions Daphne Molnar, BS, CMAR, RLATgDaphne Molnar, BS, CMAR, RLATg

Melissa C. Dyson, DVM, MS, DACLAMMelissa C. Dyson, DVM, MS, DACLAM

Stephen Durkee, BSStephen Durkee, BS

John J. Bogdanske, BAJohn J. Bogdanske, BA

William Singleton, DVM, DACLAMWilliam Singleton, DVM, DACLAM

ObjectivesObjectives Importance of training Importance of training

Identifying customers and their needsIdentifying customers and their needs

Benefits of a centralized training coreBenefits of a centralized training core ““One stop shop”One stop shop” Records and maintenanceRecords and maintenance

Obstacles involved with the implementation of Obstacles involved with the implementation of a centralized training corea centralized training core

Why do we provide training in Why do we provide training in the care and use of animals?the care and use of animals?

Helps to ensure humane treatment of Helps to ensure humane treatment of animals used in research, teaching, and animals used in research, teaching, and testingtesting

Appropriate handling and care can Appropriate handling and care can improve the quality of researchimprove the quality of research Reduce animal loss, stress, variablesReduce animal loss, stress, variables Increased efficiency of animal workIncreased efficiency of animal work

Training ImportanceTraining Importance United States Government PrinciplesUnited States Government Principles

The Animal Welfare ActThe Animal Welfare Act

Public Health Service (PHS) Policy on Humane Public Health Service (PHS) Policy on Humane Care and Use of Laboratory AnimalsCare and Use of Laboratory Animals

Guide for the Care and Use of Laboratory Guide for the Care and Use of Laboratory AnimalsAnimals

Training is fundamentalTraining is fundamental ““I cannot teach I cannot teach

anybody anything, I anybody anything, I can only make them can only make them think” - Socrates think” - Socrates

““It's all to do with the It's all to do with the training: you can do a training: you can do a lot if you're properly lot if you're properly trained.” – Queen trained.” – Queen ElizabethElizabeth

Training at the University of Michigan

Melissa C Dyson, DVM, MS, DACLAM

Training at the University of Michigan

Training customers Previous training structure Problems with previous training structure Development of the “Training Core” Obstacles Accomplishments

Who needs training?Who needs training? Unit for Laboratory Unit for Laboratory

Animal Medicine Animal Medicine (ULAM) faculty and (ULAM) faculty and staffstaff

Research faculty and Research faculty and staffstaff

IACUC membersIACUC members

Visiting veterinary, Visiting veterinary, pre-veterinary and pre-veterinary and high school studentshigh school students

Individuals who Individuals who provide service provide service support to the animal support to the animal facilityfacility

Previous Training Structure Research faculty and staff training

Required and provided by the IACUC office Husbandry training for internal staff

Provided by the husbandry division Other

Many other venues for training students, staff and faculty not organized or documented

Research faculty and staff Research faculty and staff trainingtraining

Courses required by IACUC Courses required by IACUC Lectures on animal welfare regulations, internal Lectures on animal welfare regulations, internal

policies and SOP’s, animal biology, behavior, and policies and SOP’s, animal biology, behavior, and proceduresprocedures

Wet labs on techniques with various speciesWet labs on techniques with various species Taught by IACUC office staff member with 50% Taught by IACUC office staff member with 50%

appointment to trainingappointment to training ~1800 new individuals trained per year.~1800 new individuals trained per year.

Ratio of trainer : trainees (1:3600) is much lower than Ratio of trainer : trainees (1:3600) is much lower than peer institutionspeer institutions

Husbandry staff trainingHusbandry staff training Extensive training program for animal care staffExtensive training program for animal care staff Trainees are closely supervised as they begin to Trainees are closely supervised as they begin to

work with animals for up to 60 dayswork with animals for up to 60 days New employees are trained on departmental policies, New employees are trained on departmental policies,

SOP’s and guidelines concerning animal careSOP’s and guidelines concerning animal care No consistent training or retraining for existing No consistent training or retraining for existing

staff (done on an as needed basis)staff (done on an as needed basis)

Problems with previous training Problems with previous training structurestructure

Training resources were not shared between Training resources were not shared between areas areas

Inconsistent messages in training provided by Inconsistent messages in training provided by separate areas separate areas

Development of training courses is done Development of training courses is done separately separately

No consistent record keeping method that No consistent record keeping method that covers all training offered through ULAMcovers all training offered through ULAM

Problems with previous training Problems with previous training structurestructure

Little to no follow up, monitoring or Little to no follow up, monitoring or continuing education continuing education

Lack of defined roles for helping Lack of defined roles for helping customers customers

Lack of standard location for trainingLack of standard location for training

Proposing a “Training Core”Proposing a “Training Core” Trainers recognized problems and Trainers recognized problems and

inconsistencies with programsinconsistencies with programs Proposed development of a “Core” of trainersProposed development of a “Core” of trainers

Formal written proposal was developedFormal written proposal was developed

Proposal FormatProposal Format IntroductionIntroduction

Discussion of value and importance of training to Discussion of value and importance of training to lab animal medicine and the institutionlab animal medicine and the institution

Description of customers/trainees Description of customers/trainees Description of current training programs Description of current training programs Problems with current situationProblems with current situation Goals for new programGoals for new program New program proposed structureNew program proposed structure ** Summary/Value statementSummary/Value statement

Proposed training core structure

Training Core organization and leadershipTraining Core organization and leadership Staff structureStaff structure Office and lab spaceOffice and lab space Draft budgetDraft budget Specific programs and courses to be Specific programs and courses to be

developeddeveloped

Training Core ConceptTraining Core Concept Create a cohesive group of trainers Create a cohesive group of trainers

Which share resources and skillsWhich share resources and skills Would be able to provide training in a more Would be able to provide training in a more

comprehensive and consistent mannercomprehensive and consistent manner Re-organize key staff that are already Re-organize key staff that are already

presentpresent Trainers become colleagues under one Trainers become colleagues under one

supervisorsupervisor Maintain areas of specialization (clinical, Maintain areas of specialization (clinical,

husbandry, research staff) and husbandry, research staff) and responsibilityresponsibility

Training Core GoalsTraining Core Goals Provide a “one stop shop” for customers that Provide a “one stop shop” for customers that

need training on proper animal care and useneed training on proper animal care and use Increase customer awareness of resources for Increase customer awareness of resources for

training, research and animal care support training, research and animal care support available through ULAMavailable through ULAM

Develop training materials and programs with Develop training materials and programs with core group to provide a consistent message to core group to provide a consistent message to all customersall customers

Training Core Goals Increase compliance with Federal regulations Increase compliance with Federal regulations

through education of customers and staffthrough education of customers and staff Enhance animal welfare by increasing technical Enhance animal welfare by increasing technical

and procedural competence of animal users and and procedural competence of animal users and caretakerscaretakers

Prevent loss of skills, knowledge, and provide Prevent loss of skills, knowledge, and provide updates on new techniques and requirements updates on new techniques and requirements through continuing educationthrough continuing education

Training Core Goals Provide courses and information resources that Provide courses and information resources that

are designed to address unique needs of are designed to address unique needs of trainees, including adult education and ESL trainees, including adult education and ESL (English as a second language) issues(English as a second language) issues

Establish and maintain a consistent training Establish and maintain a consistent training records system for all aspects of animal care records system for all aspects of animal care and use trainingand use training

Training Core staff structureTraining Core staff structure Faculty Director: Melissa DysonFaculty Director: Melissa Dyson Senior Training SpecialistsSenior Training Specialists

Regulatory: staff: Steve Durkee (initially)Regulatory: staff: Steve Durkee (initially) Clinical: Lori RobertsClinical: Lori Roberts Husbandry: Daphne MolnarHusbandry: Daphne Molnar

Staff trainers- Chris Mannor, Shelly YakichStaff trainers- Chris Mannor, Shelly Yakich

New Programs and Initiatives New Programs and Initiatives ProposedProposed

Animal health Animal health assessment and care assessment and care training for husbandry training for husbandry staffstaff

English as a second English as a second language (ESL) language (ESL) materials and course materials and course developmentdevelopment

Continuing education for Continuing education for vet tech, husbandry, and vet tech, husbandry, and research staffresearch staff

New investigator New investigator trainingtraining

Training core Training core website website developmentdevelopment

Centralized Centralized electronic training electronic training databasedatabase

ObstaclesObstacles PlanningPlanning

Development of proposal essentialDevelopment of proposal essential Funding and facility resourcesFunding and facility resources Personnel changes- can slow down progressPersonnel changes- can slow down progress OrganizingOrganizing

Re-organization of staff can be difficult for staff and co-workersRe-organization of staff can be difficult for staff and co-workers ““Buy-in”Buy-in”

Existing employees and organizations may not understand need Existing employees and organizations may not understand need for new processesfor new processes

ImplementationImplementation Things don’t always go according to “plan”, must be flexibleThings don’t always go according to “plan”, must be flexible

AchievementsAchievements Moved training core offices and wet lab to Moved training core offices and wet lab to

a central locationa central location Hired an administrative assistantHired an administrative assistant Hired a new trainerHired a new trainer

Melissa Rogers LVT- Regulatory trainingMelissa Rogers LVT- Regulatory training Centralized training coordination for Centralized training coordination for

ULAM and research staff under Training ULAM and research staff under Training corecore

Created website for training coreCreated website for training core

AchievementsAchievements Streamlined and updated courses for Streamlined and updated courses for

research staffresearch staff Increased number of courses and wet Increased number of courses and wet

labs available to ULAM and research labs available to ULAM and research staffstaff

Developed formal training programs for Developed formal training programs for ULAM technical staffULAM technical staff

Developed animal condition Developed animal condition assessment protocols and training for assessment protocols and training for ULAM husbandry staff ULAM husbandry staff

Future Plans Transferring records and scheduling Transferring records and scheduling

functions to web based learning functions to web based learning management systemmanagement system

Developing on-line course and quiz Developing on-line course and quiz formatsformats

Training at Oregon State University

Stephan Durkee, BS, IACUC Compliance Administrator

Federal land-, sea-, space- and sun-grant designations Only Oregon State and Cornell

Ranked No. 9 worldwide in the frequency of faculty members' published research being cited by other researchers 1996-2006 period One of five American universities ranked in

the top 10

Main campus in Corvallis Top green city Safest city in US All kinds of other high rankings Population ~55,000

Reasons why Corvallis is small Rains all the time Did I mention rain? It rains…a lot!

Training at Oregon State University

The Basics: Currently provided via LATA program Hands-on training by PI or University

Veterinary staff/delegates Roughly 15-30 people a month are trained

through IACUC program Fees associated with LATA program

Paid by Institution and PIs

Training at Oregon State UniversityEvaluation:

Is a FT trainer needed? How is hands-on or PI provided training

documented? Is there enough instruction on OSU

specific requirements? Are the costs incurred appropriate? Is there another more efficient and

effective method?

Training at Oregon State University

Results Does not appear a FT trainer is needed at

this time Effective utilization of staff for hands-on

training has already been implemented Centralize documentation of training

PI/Laboratory training Veterinary provided instruction

Review of training materials Ensure consistency in training

Training at Oregon State University

Results OSU specific instruction is insufficient, via LATA

LATA provides ethical and regulatory information No mechanism to instruct on OSU specific requirements

Orientation information provided in some areas By Facility Manager

Costs of LATA $75/ month for institution $5/ module OSU covers monthly cost

Pays for PIs/Co-PIs PI pays for staff who need training

Training at Oregon State University

Is there a better way to do this? Number of people needing training small Develop a system that provides training

specific to OSU Reduce costs associated with training Provide more location specific instruction

Training at Oregon State University

What presentation format to use? Already in place at institution Able to present lecture information

With or without voice over Quiz can be included Long-term storage of test results

Reduction of cost for institution and PIs Increase OSU specific instruction

Training at Oregon State University

Why does in-house training make sense? Able to modify the presentations for updates Information from hands-on sessions can be

included Centralizes documentation Allows review by IACUC at appropriate intervals Verification of all training an individual has

received

Training at Oregon State University

Developing Presentations Many well-developed training programs

Institutions may be willing to share Small modifications Allows for consistency in region or across

the country

Training at Oregon State

Summary Convert to in-house training program

Increase documentation for training provided Provide more OSU specific information Increase knowledge base of customers Roughly 6-12 months for implementation

Training at the University of Wisconsin

John J. Bogdanske, BA, Training Coordinator

The UW Plan

New Animal User Certification Complete prior to working with animals

Species specific policy Complete training within 30 days

Lab Animal Surgery class Complete training within 30 days

Documentation!

Training Goals

Thorough training regardless of the species Thorough training to a large educationally

diverse group Offer a variety of resources and training

materials

Training Goals

Adequate classes scheduled, offered at various times/days

Flexibility to add classes Easy registration Centralized class location User-friendly training documentation

Who Needs It?

Principle Investigators Laboratory staff UW students - undergrad, professional Animal caretakers Veterinary technicians Those listed on an approved animal use

protocol

Training

How is training provided? Dedicated full-time Trainers Formal and informal Online modules (in-house) QuickTime movies and DVD’s (in-house) Husbandry staff - Facility specific Trainer IACUC Administrator AALAS Learning Library

UW Training

New Animal User Online Certification Required prior to working with research animals Score of 70% or greater to pass Passing score generates species-specific email

notification 1100 new individuals per year Training documented in ROLO

ROLO User information

ROLO Training information

ROLO Protocol information

UW Training Species specific class for mouse, rat, NHP

Consists of lecture, sick animal pictures procedural technique videos and hands-on

Ventral

ArteryVeins

UW Training

Species specific training for gerbil, ferret, horse etc. AALAS Learning Library Large animal online module - FASS Hands-on training provided by PI or designee Documented in ROLO and Laboratory Training

Notebook

UW Training

Laboratory Training Notebook Investigators document species specific

training of their research staff Distributed as new employees are added to

protocols

UW Training Individuals performing surgery

Identified via protocol Lab Animal Surgery class required

UW Training

Animal Caretakers Facility specific Micro-isolator Can attend species specific class - not required ALAT certification training

UW Training

New PI Meet and Greets Protocol office provides names Trainer and Unit Veterinarian arrange meeting

Classroom

What has worked? Dedicated classroom Biomethodology

manuals Procedural technique

handouts Multiple classes for a

species in same week O.T.T.O

Technology What has worked?

Online registration Add classes when needed QuickTime movies, DVD’s Procedural technique

videos Online modules ROLO

Resources

Veterinarians Veterinary technicians Animal care staff Protocol office Computer support (IT)

Challenges

Problems that continue to exist Documenting training proficiency Standardized record keeping Trainee follow-up Keeping online materials current

Summary

In the end… Is the method of training changing the

laboratory culture so that the campus as a whole becomes more compliant?

Animal Care Training Services (ACTS)

William Singleton, DVM, DACLAM

Animal Care Training Services Animal Care Training Services (ACTS): Importance of Training (ACTS): Importance of Training

ProgramsPrograms

Animal Care Training Services Animal Care Training Services (ACTS): Importance of Training (ACTS): Importance of Training

ProgramsPrograms

What’s the Return On the Investment:What’s the Return On the Investment: Who benefits from a Quality Training Who benefits from a Quality Training

Program.Program. .. .. .. .. ..

Animal Care Training Services Animal Care Training Services (ACTS): Importance of Training (ACTS): Importance of Training

ProgramsPrograms

So how do you get started?So how do you get started?

Animal Care Training Services Animal Care Training Services (ACTS): Importance of Training (ACTS): Importance of Training

ProgramsPrograms

And were do you And were do you begin?begin?

Animal Care Training Services Animal Care Training Services (ACTS): Importance of Training (ACTS): Importance of Training

ProgramsPrograms

““How do you keep How do you keep the music the music playing?”playing?”

Questions to consider?Questions to consider? What are your training objectives?What are your training objectives? What obstacles did you (or do you) have to overcome?What obstacles did you (or do you) have to overcome? Do the benefits outweigh the obstacles?Do the benefits outweigh the obstacles? Can training really improve compliance?Can training really improve compliance?