13 June 2011

http://www.flickr.com/photos/jted/5449095780/sizes/l/in/photostream/

Clients

• Library colleagues• OU staff• External bodies• Students• Potential Students• Library Leadership team• Other universities/libraries/HE community

Two products and services

http://www.flickr.com/photos/jted/5449095780/sizes/l/in/photostream/

Product 1

http://www.flickr.com/photos/meoplesmagazine/5696352753/sizes/l/in/photostream/

?Description

“We identify, innovative and cost-effective ways of finding, accessing, using and managing Library resources. We pilot, develop and deliver new digital library products and services, and collaborate and share our expertise based on your business needs”

Product 1

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/http://www.flickr.com/photos/wfryer/1342355056/sizes/m/in/photostream/

We do this by…

Product 1

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

What do we do?Product 1

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

What are the key benefits?Product 1

You will find it easier to:

– To help customers and will spend less time answering enquiries

– To sell Library Services to Module Teams

You will spend less time writing Help & Support materials

You will be able to find, access and use library materials and services more easily

What are the other benefits?Product 1

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

To recapProduct 1

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

Management of the library website content

Product 2

http://www.flickr.com/photos/7819129@N07/5178900276/sizes/l/in/photostream/

Product 2Definition

http://www.flickr.com/photos/7819129@N07/4292746495/sizes/m/in/set-72157623135471901//

“We manage the Library web presence, providing expertise in managing content and ensuring our web services meet required standards and policies”

We do this by…

Product 2

http://www.flickr.com/photos/7819129@N07/4292746495/sizes/m/in/set-72157623135471901//

Product 2Evidence

http://www.flickr.com/photos/7819129@N07/4292746495/sizes/m/in/set-72157623135471901//

http://www.flickr.com/photos/7819129@N07/4188067871/sizes/z/in/set-72157624055420257//

What are the key benefits?Product 2

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

Will find it easier to:

– To help customers and will spend less time answering enquiries

– To sell Library Services to Module Teams

Will spend less time writing Help & Support materials

Will be able to find, access and use library materials and services more easily

What are the other benefits?Product 2

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

To recapProduct 2

http://www.flickr.com/photos/pyth0ns/4715156956/sizes/o/in/photostream/

Summary

http://http://willvideoforfood.com/wp-content/uploads/2010/11/happy-people.bmp

The beginning

The Beginning