ihm industrial training presentation

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INDUSTRIAL TRAINING REPORT NAME = SUBHAM CHETTR IHM GANGTOK HYATT AHMEDABAD

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Page 1: IHM INDUSTRIAL TRAINING PRESENTATION

INDUSTRIAL TRAINING REPORT

NAME = SUBHAM CHETTRIIHM GANGTOK

HYATT AHMEDABAD

Page 2: IHM INDUSTRIAL TRAINING PRESENTATION

INTRODUCTION

Address = 216,Town plan scheme 1, near vastrapur lake, vastrapur, Ahmadabad -380015

Phone :+ 917961601234FAX :+917961601235HOTEL EMAIL : [email protected]

Page 3: IHM INDUSTRIAL TRAINING PRESENTATION

HYATT AHEMEDABAD

Hyatt Ahmadabad is the five star hotel in gujarat which is located on the heart of the city the hotel,

which is just 35min far from the international airport and 25 min far from railway station ,and lies adjacent to the vastrapur lake and Alpha mall .The room though slightly small are well appointed with all the modern amenites ,each club rooms and the

suites room where acess the executive lounge which is on the top floor of the hotel

Page 4: IHM INDUSTRIAL TRAINING PRESENTATION

ROOM FEATURES

ERNOMICALLY DESIGNED BEDS WITH POSTUREPDIC MATTRESS FOR SUPERIROR BACK COMFORTRANGE OF COMFORT PILLOWSBESIDE ELECTRONIC CONTROLSTEA/COFFEE MAKING FACILITY.MINIBARTLARGE BAY WINDOWS, DOUBLE GLAZED FOR NOISE REDUCTION32 INCH TELEVISION WITH INTERNATIONAL CHANNELS (40CINCH LCD IN SUITES)BROADBAND AND WIFI CONNECTIVITYIRON & IRONING BOARD IN REQUESTELECTRONIC SAFE IN ROOM

Page 5: IHM INDUSTRIAL TRAINING PRESENTATION

SERVICS & FACILITIES

24 HOURS ROOM SERVICE AIRPORT LIMOUSINECAR RENTAL24 HOURS ASSISTANT MANAGER /CONCIERGECAR PARKING WITH VALET PARKING FACILITIESDOCTOR ON CALLCURENCY EXCHANGEEXECUTIVE LOUNGE FOR EXECUTIVE ROOM AND SUITES GUEST

SPA

BUSINESS CENTER

B

Page 6: IHM INDUSTRIAL TRAINING PRESENTATION

EXECUTIVE LOUNGE OPERATIONAL TIMINGS : 06:30-22:30 HOURS ACESS TO LOUNGE IS AVAILABLE GUEST PAYING FOR CLUB AND SUITES ROOMS COMPLIMENTRY TEA /COFFEE/SOFT BEVERAGES DURING LOUNGE HOURSCONTINENTAL BREAKFAST FROM 6:30 TO TILL 10:3OHRSEVENING CANAPES FROM 18:30 TO TILL 10:30

Page 7: IHM INDUSTRIAL TRAINING PRESENTATION

GUESTS ROOM AMENETIES:- RANGE OF COMFORT PILLOW • 32INCH TELEVISION• STUDY TABLE WITH LAMP.• INDIVIDUALLY CONTROLLED AIR CONDITIONER.• SPACIOUS BATHROOM WITH A WALK IN SHOWER CUBICLE • (BATH TUB FACILITY IN HYATT EXECUTIVE SUITES ONLY)• MINI BAR(ONLY NON ALCHOLIC BEVERAGES)• IN ROOM SAFETY BOX• BATH TUB IS PLACED IN BATH ROOM WITH BATH ROB• HAIR DRYER, ADDITIONAL CUP AND GLASSES• WATER BOTTELS, ELECTRIC TEA KETTELS WITH TCM SUPPLIES.

Page 8: IHM INDUSTRIAL TRAINING PRESENTATION

HOUSEKEEPING

Page 9: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS PERFORMED IN HOUSEKEEPING

PUBLIC AREAS LOBBYGUEST ELEVATORSPUBLIC AREA RESTROOMS

LAUNDRY

Page 10: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS PERFORMED IN FLOOR

BED MAKINGDUSTING, VACUUMING,CLEANING WASHROOMREPLACING SUPPLISCLEANING PANTRYEMPTIES THE GARBAGE BAGREMOVING THE USED TOWELS AND REPLACING THEM WITH CLEAN TOWELSARRANGE THE ITEMS WHICH LAIED ON THE TABLEWASH THE SHOWER / BATHTUB/CLEAN SCRUB THE FLOOR

Page 11: IHM INDUSTRIAL TRAINING PRESENTATION

FOOD PRODUCTION

Page 12: IHM INDUSTRIAL TRAINING PRESENTATION

FOOD PRODUCTION

ALL THE SECTIONS OF KITCHENINDIAN SECTIONCHINESE SECTIONCONTINENTALBUTCHERYBAKERYGARDE-MANGER

Page 13: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS PERFORMED IN KITCHEN

BANQUET KITCHEN

EVERY HOTEL DO HAVE BANQUET KITCHEN ESPECIALLY BANQUET KITCHEN IS FOR BIG FUNCTION . BANQUET KITCHEN PLAYS AN SIGNIFICANT ROLE IN BANQUET PARTYIN THIS KITCHEN ONE SIDE IS SEPARATE FOR COOKING INDIAN CUISINE AND OTHER SIDE FOR HALWAI SECTION ,BANQUET KITCHEN CATERS TO THE PRODUCTION OF INDIAN DELICIOUS CUSINE .

Page 14: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS DONE

PREPARING RAITA

PREPARING MINT SAUCE

PEELED POTATOES

PREPARED DIFFERT TYPES OF INDIAN GRAVY E.G:WHITE GRAVY, RED GRAVY, GINGER GARLIC PASTE

CUT DIFFERERNT TYPES OF VEGETABLES

CLEANING THE WORKING AREAS

SOAKING OF CHANA DAL ETC.

Page 15: IHM INDUSTRIAL TRAINING PRESENTATION

FOOD AND BEVERAGE

SERVICE

Page 16: IHM INDUSTRIAL TRAINING PRESENTATION

COLLAGE (105 COVERS) NONYYA(95)

ALL DAY DINING RESTAURENTBREAKFAST : 7:00 TO 10:30LUNCH : 12:30 TO 3:30DINNER : 7:00PM TO 11:30

OPEN ONLY FOR DINNEROPERATIONAL TIME : 7:00 TO 11:30SUNDAY BRUNCH IS AVAILABLE: 12:00 TO 3:00PM

Page 17: IHM INDUSTRIAL TRAINING PRESENTATION

CHOCOL ’ART13 COVER INDOOR + 12 COVER IN PATIO

OPERATIONALTIMING 11AM TO 11 PM

AN ELEGANT SPACE WITH BLACK –LACQUERED COUNTERLOCATED IN THE LABBY LAVEL

CHOCOLAR PRESENTS A SPECTACULAR CHOCOLATE DISPLAY FRESHLY BAKED SWEET AND SAVOURY BAKERY ITEMS , SANWICHES , PASTRIES AND CAKES

Page 18: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS PERFORMEDNIGHT SHIFT

FILL WATER JUG

RE-FILL CRUET SET

WIPE TABLE CHAIR AND SIDEBOARD

CLEAN THE TABLE

WIPE DOWN BACK AREAS

DID TABLE SETUP

Page 19: IHM INDUSTRIAL TRAINING PRESENTATION

FRONT OFFICE

Page 20: IHM INDUSTRIAL TRAINING PRESENTATION

DIFFERENT AREAS OF THE FRONT OFFICE

RECEPTIONRESERVATIONLOBBY MANAGER/ DUTY MANAGER DESKBELL DESKBUSINESS CENTREBACK OFFICELEFT LUGGAGE ROOM

Page 21: IHM INDUSTRIAL TRAINING PRESENTATION

TASKS PERFORMED IN FRONT OFFICE DEPARTMENT:

XEROX THE IDENTITY CARD

MAKE A ROOM KEY

NIGHT AUDITING

FILL UP ‘C’ FORM.

ESCORT THE GUEST

WELCOMING THE GUESTS.

PROVIDING INFORMATION OF THE HOTEL

Page 22: IHM INDUSTRIAL TRAINING PRESENTATION

THANK YOU

BY SUBHAM CHETTRI