if your business doesn't stand for something get lost and stop wasting everyone's time

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If your If your business doesn’t stand f thi for something get lost and get lost and stop wasting everyone’s time

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A story about how companies with a compelling business purpose flourish by creating devoted customers

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Page 1: If your business doesn't stand for something get lost and stop wasting everyone's time

If your If your business doesn’t stand f thi for something get lost and get lost and stop wasting p geveryone’s time

Page 2: If your business doesn't stand for something get lost and stop wasting everyone's time

The case for building a compelling The case for building a compelling business purpose

Ray Algar, Strategic MarketerO C l i Oxygen Consulting

Leisure Industry Week Conference Leisure Industry Week Conference UK September 2009

Page 3: If your business doesn't stand for something get lost and stop wasting everyone's time

You’re going to love or g ghate this presentation

Page 4: If your business doesn't stand for something get lost and stop wasting everyone's time
Page 5: If your business doesn't stand for something get lost and stop wasting everyone's time

A business that knows why it A business that knows why it exists can seize future opportunities

Page 6: If your business doesn't stand for something get lost and stop wasting everyone's time

Some companies take the ppurposeful road – others don’t

Page 7: If your business doesn't stand for something get lost and stop wasting everyone's time

No of Failed UK BusinessesNo of Failed UK Businesses

2010 39,000

Estimate

200936,000

200822,600

2008

200716,000

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

Page 8: If your business doesn't stand for something get lost and stop wasting everyone's time

??

That’s 1 in 50 UK companies

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36 UK restaurants/bars went /bust every week during 2008

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No of Failed UK No of Failed UK Private Health Clubs

2009 ?

2007

2008

112

96

2006

132

121

2004

2005

61

132

0 20 40 60 80 100 120 140

2003 68

0 20 40 60 80 100 120 140

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?

1 in 45 UK private health clubs failed in 2008

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Why do businesses fail?

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Page 14: If your business doesn't stand for something get lost and stop wasting everyone's time

Management failures

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Loss of market

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Will these companies be pmissed by customers?

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The world never misses mediocre companies

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“A lot of company strategies are generic, bland, ambiguous, vague uninteresting and undifferentiated” uninteresting and undifferentiated Professor Dave Rendall

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Page 24: If your business doesn't stand for something get lost and stop wasting everyone's time

Does the world still need video stores?

Page 25: If your business doesn't stand for something get lost and stop wasting everyone's time

or book stores?…or book stores?

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traditional estate agents?…traditional estate agents?

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or travel agents?…or travel agents?

Page 28: If your business doesn't stand for something get lost and stop wasting everyone's time
Page 29: If your business doesn't stand for something get lost and stop wasting everyone's time

The web is fundamentally The web is fundamentally disrupting many traditional disrupting many traditional business models

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Page 31: If your business doesn't stand for something get lost and stop wasting everyone's time
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Why this matters

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M t JillMeet Jill

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Jill is surrounded by choice yin her life

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Jill often finds the 40choices traumatising

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Jill’s problem is that many p yproducts look very similar

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Brighton GymGym

Leeds eedsGym

London GGym

42

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Something out of the Something out of the ordinary is required to grab ordinary is required to grab Jill’s attention

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Page 45: If your business doesn't stand for something get lost and stop wasting everyone's time

Meet Rainer SchallerMcFit CEO

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46

Page 47: If your business doesn't stand for something get lost and stop wasting everyone's time

Growth of McFit Budget Clubs

2009 780,0007222

2008 700,0006931

2007 550,0006180

2006 416 000

,

6118

0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000

416,000

47

Members/Club Members

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Page 49: If your business doesn't stand for something get lost and stop wasting everyone's time

‘Create a business we can be proud of’

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Create a drinks company that Create a drinks company that makes it easy for people to makes it easy for people to be healthy

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100% fruit – no compromise100% fruit no compromise

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Authentic to the coreAuthentic to the core

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10% fit d t d10% profits donated

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Loved by customers

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Is Innocent Is Innocent flourishing?flourishing?

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2 million drinks sold each week

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65% UK smoothiemarket share

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Page 59: If your business doesn't stand for something get lost and stop wasting everyone's time

£100 illi t£100 million turnover

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£6 illi fit£6 million profit

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From nowhere to the world’s From nowhere to the world s third largest phone maker in g ptwo years

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This club h i chain

collected 26 collected 26 tonnes of tonnes of

foodfor young

mothers and babiesbabies

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Is this the world’s most Is this the world s most environmentally friendly

64

y yhealth club?

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Joe wanted to make Joe wanted to make Gainesville the healthiest place to live in the USA

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Customers love these companies

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If they closed they would y ybe genuinely missed

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Can this be said for the Can this be said for the majority of businesses majority of businesses we experience?

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FitFitBodiesBodiesLtdLtd

Who misses medicore companies?

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Does the world need a water brand just for dogs?!

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Eddie Izzard has just done ja remarkable thing

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Is this the world’s first free gym?

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So, what ,does your business

stand for?

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Stand for something or fall for anything

Page 75: If your business doesn't stand for something get lost and stop wasting everyone's time
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This company has p ygenerated buzz

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The web allows remarkable things to spread rapidly

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Wh i R Al ?88

Who is Ray Algar?