If You Build it, They Will ComeFacilitator: Kimberly Hitze

Derrick’s fascination with all things tech started at the age of twelve when his grandfather taught him how to take apart and rebuild his first computer. After earning associates degrees in Computer Information Systems as well as Web Development and Design, and struggling to find a job in the field for many years, he was given the great opportunity to work for the credit union he has been a member of for over 20 years.

In 2011 he took over the role as portal administrator and realized he had a passion to give life to ideas through programming. In 2013, Derrick started the Passageways committee at Belco whose vision and mission focus on the question “What can Passageways do for you?” by engaging all associates for constructive feedback and develop ways to improve each individual’s quality of life.

Custom ProjectsPresenter: Trent Brouillette

Learning ManagementPresenter: Ken Burnett

5Ken manages all training functions at the bank including compliance, management and graduate management programs and sales and customer service training.

In addition, Ken directs the training technology strategy for the bank. He also manages the Business Development team and strategy to drive improvements in the business customer experience.

A perfect day for Ken would be to take Mark Twain to a Red Socks’ game.

Belco’s Custom Programming

Presenter: Derrick Gebhard

7

Derrick’s fascination with all things tech started at the age of twelve when his grandfather taught him how to take apart and rebuild his first computer. After earning associates degrees in Computer Information Systems as well as Web Development and Design, and struggling to find a job in the field for many years, he was given the great opportunity to work for the credit union he has been a member of for over 20 years.

In 2011 he took over the role as portal administrator and realized he had a passion to give life to ideas through programming. In 2013, Derrick started the Passageways committee at Belco whose vision and mission focus on the question “What can Passageways do for you?” by engaging all associates for constructive feedback and develop ways to improve each individual’s quality of life.

8

Make Passageways YOURS

Custom Programming

Knowledge BaseKnowledge IS Power

10

CHALLENGECreate a location that all associates can access easy to follow or one click solutions to common technological issues.

11

User InterfaceKnowledge Base

12

AdministrationKnowledge Base

Programming DashboardCustomizing the Core

14

CHALLENGEDisplay a dynamic and detailed listing of all requested, in progress, and completed programming requests.

15

User InterfaceProgramming Dashboard

Employee Directory Making Connections

17

CHALLENGEImprove on the in-out board module to allow dynamic and fast searches, quick links for employees to update their information, and the ability to export the directory and employee vCards.

18

User InterfaceEmployee Directory

Mortgage ReferralGrab the Keys to Your Dream Home

20

CHALLENGEDeliver customized emails to mortgage referral representatives, notify referring staff of status changes, and incorporate custom reporting for management.

21

User InterfaceMortgage Referral

22

AdministrationMortgage Referral

Training Session Materials Organized Learning

24

CHALLENGEDevelop an interactive and organized location to store training materials by session which can be dynamically placed in the order in which they are taught.

25

User InterfaceTraining Session Materials

26

AdministrationTraining Session Materials

Thank You

28

Feedback